Epson Stylus COLOR 850Ne User Manual - Page 116
Uninstalling Printer Software, Windows 98, and Windows NT 4.0
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Troubleshooting The printer prints blank pages. Possible cause Your printer is not selected in your application or as the Windows default printer. Your printer is not selected in the Macintosh Chooser. Paper settings in the printer software are incorrect for your paper size. The print head nozzles are clogged. Solution Select your printer as the default Windows printer. See your Windows documentation or online help for instructions. Select your printer in the Chooser as described in the Setup Guide. Check the settings in the paper dialog box to make sure they're correct for your paper size. See Chapter 3 for more information. Clean the print heads by running a cleaning cycle following the instructions in Chapter 5. Note: In Windows NT 4.0, you can't uninstall the printer software with the Add/Remove Programs utility. See your Windows NT documentation to remove printer drivers from your system. Uninstalling Printer Software If any of the suggested solutions in this chapter tell you to uninstall and then reinstall your printer driver or Status Monitor 2, follow the steps in this section. To uninstall EPSON Net!2, see your Administrator's Guide. Windows 98, Windows 95, and Windows NT 4.0 1. Double-click the My Computer icon, then double-click the Control Panel icon. 2. Double-click Add/Remove Programs. 3. To uninstall your printer driver (Windows 98 and Windows 95 only), select EPSON Printer Software in the program list. To uninstall Status Monitor 2, select EPSON Status Monitor 2 in the program list. 4. Click the Add/Remove button. Follow the instructions on the screen to uninstall your software. 5. To reinstall your software, see the Setup Guide. 6-17