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Epson Z9870UNL User Manual - Page 198

Solving Problems, Projection Problem Tips, Solutions When Network Alert E-Mails are Not Received

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Solving Problems Check the solutions in these sections if you have any problems using the projector. Projection Problem Tips Projector Light Status Projector Status Display Using the Projector Help Displays Solving Image Problems Solving Projector or Remote Control Operation Problems Solutions When Network Alert E-Mails are Not Received Where to Get Help Projection Problem Tips If the projector is not working properly, try turning it off and unplugging it. Then plug it back in and turn it on. If this does not solve the problem, check the following: • The lights on the projector may indicate what the problem is. • The projector's Help system can display information about common problems, if the projector is operating. • The solutions in this manual can help you solve many problems. If none of these solutions help, you can contact Epson for technical support. Parent topic: Solving Problems 198

Section	Page
Contents	3
Introduction to Your Projector	12
Projector Features	12
Product Box Contents	13
Additional Components	15
Optional Equipment and Replacement Parts	15
Warranty and Registration Information	17
Notations Used in the Documentation	18
Where to Go for Additional Information	18
Projector Part Locations	18
Projector Parts - Front/Top	19
Projector Parts - Rear	20
Projector Parts - Interface Ports	21
Projector Parts - Base	22
Projector Parts - Control Panel	23
Projector Parts - Remote Control	25
Setting Up the Projector	28
Projector Placement	28
Projector Setup and Installation Options	28
Projection Distance	34
Removing and Attaching the Interface Cover	37
Projector Connections	38
Connecting to Computer Sources	39
Connecting to a Computer for VGA Video	39
Connecting to a Computer for HDMI Video	40
Connecting to a Computer for DVI-D Video	40
Connecting to a Computer for 5 BNC Video	41
Connecting to Video Sources	41
Connecting to an HDMI Video Source	42
Connecting to a Component-to-BNC Video Source	42
Connecting to a Component-to-VGA Video Source	43
Connecting to an S-Video Video Source	44
Connecting to a Composite Video Source	45
Connecting to an SDI Video Source	45
Connecting to an HDBaseT Transmitter	46
Connecting to an External Computer Monitor	47
Attaching and Removing a Lens	48
Removing a Lens	48
Attaching a Lens	50
Attaching and Removing the Cable Clips	51
Installing Batteries in the Remote Control	52
Using the Projector on a Network	54
Wired Network Projection	54
Connecting to a Wired Network	55
Selecting Wired Network Settings	55
Wireless Network Projection	58
Installing the Wireless LAN Module	59
Using Quick Wireless Connection (Windows Only)	61
Selecting Wireless Network Settings Manually	63
Wireless LAN Menu Settings	65
Selecting Wireless Network Settings in Windows	67
Selecting Wireless Network Settings in OS X	67
Setting Up Wireless Network Security	67
Wireless Security Menu Settings	68
Setting Up Projector Network E-Mail Alerts	69
Network Projector E-mail Alert Messages	70
Setting Up Monitoring Using SNMP	70
Controlling a Networked Projector Using a Web Browser	72
Operating a Lens from a Web Browser	73
Crestron RoomView Support	75
Setting Up Crestron RoomView Support	76
Controlling a Networked Projector Using Crestron RoomView	77
Using Basic Projector Features	79
Turning On the Projector	79
Turning Off the Projector	81
Selecting the Language for the Projector Menus	81
Setting the Screen Type	82
Adjusting the Image Position Using Lens Shift	83
Adjusting the Image Position Using Screen Position	85
Displaying a Test Pattern	86
Adjustable Settings Using a Test Pattern	87
Adjusting the Image Height	88
Image Shape	89
Correcting Image Shape with H/V Keystone	89
Correcting Image Shape with Quick Corner	91
Correcting Image Shape with Curved Surface	92
Correcting Image Shape with Point Correction	96
Correcting Image Shape with Corner Wall	98
Resizing the Image with the Zoom Button	102
Focusing the Image Using the Focus Button	103
Focusing the Image with the Optional Short Throw Lens	104
Remote Control Operation	105
Selecting an Image Source	107
Selecting the Lamp	108
Projection Modes	109
Changing the Projection Mode Using the Menus	109
Image Aspect Ratio	110
Changing the Image Aspect Ratio	111
Available Image Aspect Ratios	111
Color Mode	112
Changing the Color Mode	113
Available Color Modes	113
Turning On Auto Iris	114
Setting the Date and Time	115
Adjusting Projector Features	116
Shutting Off the Picture Temporarily	116
Stopping Video Action Temporarily	117
Zooming Into and Out of Images	117
Projector Security Features	118
Password Security Types	118
Setting a Password	119
Selecting Password Security Types	120
Entering a Password to Use the Projector	121
Saving a User's Logo Image to Display	122
Locking the Projector's Buttons	124
Unlocking the Projector's Buttons	125
Installing a Security Cable	125
Using Multiple Projectors	126
Projector Identification System for Multiple Projector Control	127
Setting the Projector ID	127
Setting the Remote Control ID	128
Adjusting the Position of the Projected Image From Multiple Projectors	129
Matching the Image Colors	130
Adjusting the Color Tone (Color Uniformity)	131
Adjusting the Color Convergence (Panel Alignment)	132
Scaling an Image	135
Projecting Two Images Simultaneously	137
Adjusting the Lamp's Brightness	138
Blending the Image Edges	139
Adjusting the Black Level	141
Copying Menu Settings Between Projectors	144
Saving Settings to a USB Flash Drive	145
Transferring Settings From a USB Flash Drive	146
Saving Settings To a Computer	147
Transferring Settings From a Computer	149
Using Frame Interpolation	151
Viewing 3D Images	152
Saving Settings to Memory and Using Saved Settings	152
Scheduling Projector Events	153
Saving a Scheduled Event	154
Viewing Scheduled Events	154
Editing a Scheduled Event	155
Adjusting the Menu Settings	157
Using the Projector's Menus	157
Image Quality Settings - Image Menu	159
Input Signal Settings - Signal Menu	161
Projector Feature Settings - Settings Menu	165
Projector Setup Settings - Extended Menu	168
Projector Network Settings - Network Menu	175
Projector Information Display - Info Menu	176
Event ID Code List	178
Projector Reset Options - Reset Menu	179
Maintaining and Transporting the Projector	181
Projector Maintenance	181
Cleaning the Lens	181
Cleaning the Projector Case	182
Air Filter and Vent Maintenance	182
Cleaning the Air Filter	183
Replacing the Air Filter	186
Projector Lamp Maintenance	189
Replacing the Lamp	189
Resetting the Lamp Timer	193
Replacing the Remote Control Batteries	194
Transporting the Projector	196
Solving Problems	198
Projection Problem Tips	198
Projector Light Status	199
Projector Status Display	203
Using the Projector Status Display	204
Adjusting the Projector Status Display	205
Projector Status Display Messages	205
Using the Projector Help Displays	213
Solving Image Problems	213
Solutions When No Image Appears	214
Solutions When \	214
Displaying From a PC Laptop	215
Displaying From a Mac Laptop	215
Solutions When \	216
Solutions When Only a Partial Image Appears	216
Solutions When the Image is Not Rectangular	217
Solutions When the Image Contains Noise or Static	217
Solutions When the Image is Fuzzy or Blurry	218
Solutions When the Image Brightness or Colors are Incorrect	219
Solving Projector or Remote Control Operation Problems	219
Solutions to Projector Power or Shut-Off Problems	220
Solutions to Problems with the Remote Control	220
Solutions to Password Problems	221
Solutions When Network Alert E-Mails are Not Received	222
Where to Get Help	222
Technical Specifications	224
General Projector Specifications	224
Projector Lamp Specifications	229
Remote Control Specifications	230
Projector Dimension Specifications	230
Projector Electrical Specifications	231
Projector Environmental Specifications	233
Projector Safety and Approvals Specifications	233
Supported Video Display Formats	233
Notices	237
Recycling	237
Important Safety Information	237
Important Safety Instructions	238
Restriction of Use	241
FCC Compliance Statement	241
Trademarks	242
Open Source Software License	242
Copyright Notice	287
A Note Concerning Responsible Use of Copyrighted Materials	288