HP 2300d HP LaserJet 2300 printer - User Guide - Page 110

Troubleshooting common Windows problems, Set Temp, C:\temp - laserjet 2300 windows 7 driver

Page 110 highlights

Troubleshooting common Windows problems Symptom Error message: "Error Writing to LPTx" in Windows 9x. Error message: "General Protection Fault Exception OE" "Spool32" "Illegal Operation" Possible cause Solution Paper is not loaded. Make sure that there is paper in the trays. Defective or loose cable. Make sure that the cables are connected correctly, the printer is on, and the READY light is on. The printer is plugged into a Unplug the power cord from the power strip power strip and not and plug it into another electrical outlet. receiving enough power. Wrong input/output setting. Click Start, click Settings, and then click Printers. Right-click the HP LaserJet 2300 printer driver and select Properties. Click Details and then Port Settings. Click to clear the check mark from the Check Port State before Printing box. Click OK. Click Spool Setting and then click Print Directly to Printer. Click OK. Close all other applications, restart Windows, and try again. Select a different printer driver. If the HP LaserJet 2300 series PCL 6 driver is selected, switch to a PCL 5e or PS printer driver. (You can usually do this from a software program.) Delete all temp files from the Temp subdirectory. You can determine the name of the directory by editing the Autoexec.bat file and looking for the statement "Set Temp =." The name after this statement is the temp directory. It is usually C:\temp by default, but can be redefined. Refer to the Microsoft Windows documentation that came with your computer for further information about Windows error messages. 108 Chapter 4 Problem solving ENWW

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108
Chapter 4 Problem solving
ENWW
Troubleshooting common Windows problems
Symptom
Possible cause
Solution
Error message:
“Error Writing to LPT
x
in
Windows 9
x
.
Paper is not loaded.
Make sure that there is paper in the trays.
Defective or loose cable.
Make sure that the cables are connected
correctly, the printer is on, and the
R
EADY
light is on.
The printer is plugged into a
power strip and not
receiving enough power.
Unplug the power cord from the power strip
and plug it into another electrical outlet.
Wrong input/output setting.
Click
Start
, click
Settings
, and then click
Printers
. Right-click the HP LaserJet 2300
printer driver and select
Properties
. Click
Details
and then
Port Settings
. Click to
clear the check mark from the
Check Port
State before Printing
box. Click
OK
. Click
Spool Setting
and then click
Print Directly
to Printer
. Click
OK
.
Error message:
“General Protection Fault
Exception OE”
“Spool32”
“Illegal Operation”
Close all other applications, restart Windows,
and try again.
Select a different printer driver. If the
HP LaserJet 2300 series PCL 6 driver is
selected, switch to a PCL 5e or PS printer
driver. (You can usually do this from a
software program.)
Delete all temp files from the Temp
subdirectory. You can determine the name of
the directory by editing the Autoexec.bat file
and looking for the statement “
Set Temp
=
.” The name after this statement is the temp
directory. It is usually
C:\temp
by default,
but can be redefined.
Refer to the Microsoft Windows
documentation that came with your computer
for further information about Windows error
messages.