HP 2300d HP LaserJet 2300 printer - User Guide - Page 98

PRINTER ERROR, To continue, turn off then on, 8X.YYYY, EIO ERROR, Install each DIMM and EIO

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Page 98 highlights

Message 79.XXXX PRINTER ERROR alternates with To continue turn off then on 8X.YYYY EIO ERROR Description Recommended action The printer detected a critical hardware error. 1 Press CANCEL JOB to clear the print job from the printer memory. Turn the printer power off, and then turn the printer power on. 2 Try printing a job from a different program. If the job prints, go back to the first program and try printing a different file. (If the message appears only with a certain program or print job, contact the software vendor for assistance. If the message persists with different programs and print jobs, try these steps. 1 Turn the printer power off. 2 Disconnect all cables to the printer that connect it to the network or computer. 3 Remove all memory DIMMs or third-party DIMMs from the printer. (See "Installing memory" on page 165.) 4 Remove all EIO devices from the printer. (See "Installing an HP Jetdirect EIO card" on page 168.) 5 Turn the printer power on. If the error no longer exists, follow these steps. 1 Install each DIMM and EIO device one at a time, making sure to turn the printer power off and back on as you install each device. 2 Replace a DIMM or EIO device if you determine that it causes the error. 3 Reconnect all cables that connect the printer to the network or computer. The EIO accessory card in slot [X] 1 Turn the printer power off, and has encountered a critical error. then turn the printer power on. 2 Turn the printer power off, reseat the EIO accessory in slot [X], and then turn the printer power on. 3 Turn the printer power off, remove the EIO accessory from slot [X], install it in a different EIO slot, and then turn the printer power on. 4 Replace the EIO accessory in slot [X]. 96 Chapter 4 Problem solving ENWW

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96
Chapter 4 Problem solving
ENWW
79.XXXX
PRINTER ERROR
alternates with
To continue
turn off then on
The printer detected a critical
hardware error.
1
Press
C
ANCEL
J
OB
to clear the
print job from the printer
memory. Turn the printer power
off, and then turn the printer
power on.
2
Try printing a job from a
different program. If the job
prints, go back to the first
program and try printing a
different file. (If the message
appears only with a certain
program or print job, contact the
software vendor for assistance.
If the message persists with
different programs and print jobs, try
these steps.
1
Turn the printer power off.
2
Disconnect all cables to the
printer that connect it to the
network or computer.
3
Remove all memory DIMMs or
third-party DIMMs from the
printer. (See
“Installing
memory” on page 165
.)
4
Remove all EIO devices from
the printer. (See
“Installing an
HP Jetdirect EIO card” on
page 168
.)
5
Turn the printer power on.
If the error no longer exists, follow
these steps.
1
Install each DIMM and EIO
device one at a time, making
sure to turn the printer power off
and back on as you install each
device.
2
Replace a DIMM or EIO device
if you determine that it causes
the error.
3
Reconnect all cables that
connect the printer to the
network or computer.
8X.YYYY
EIO ERROR
The EIO accessory card in slot
[X]
has encountered a critical error.
1
Turn the printer power off, and
then turn the printer power on.
2
Turn the printer power off,
reseat the EIO accessory in slot
[X]
, and then turn the printer
power on.
3
Turn the printer power off,
remove the EIO accessory from
slot
[X]
, install it in a different
EIO slot, and then turn the
printer power on.
4
Replace the EIO accessory in
slot
[X]
.
Message
Description
Recommended action