HP 2300d HP LaserJet 2300 printer - User Guide - Page 128

Service information form WHO IS RETURNING THE EQUIPMENT? Person to contact: Alternate contact: Return shipping address: Special shipping instructions: Date: Phone: ( ) Phone: ( ) WHAT IS BEING SENT? Model name: Model number: Serial number: Please attach any relevant printouts when returning equipment. DO NOT ship accessories that are not required to complete the repair (manuals, cleaning supplies, etc.). WHAT NEEDS TO BE DONE? (Attach a separate sheet if necessary.) 1. Describe the conditions of the failure. (What was the failure? What were you doing when the failure occurred? What software were you running? Is the failure repeatable?) 2. If the failure is intermittent, how much time elapses between failures? 3. Is the unit connected to any of the following? (Give manufacturer and model number.) Personal computer: Modem: Network: 4. Additional comments: HOW WILL YOU PAY FOR THE REPAIR?
Under warranty Purchase/received date (Enclose proof of purchase or receiving document with original received date.)
Maintenance contract number Purchase order number Except for contract and warranty service, a purchase order number and/or authorized signature must accompany any request for service. If standard repair prices do not apply, a minimum purchase order is required. Standard repair prices can be obtained by contacting an HP-authorized Repair Center. Authorized signature Phone: ( ) Billing address: Special billing instructions: 126 Chapter 5 Service and support ENWW