HP 2300d HP LaserJet 2300 printer - User Guide - Page 88
Problem solving, MANUAL FEED - laserjet 2300 will not feed paper
UPC - 808736471091
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Symptom Possible cause Solution The printer does not respond when you select Print in the software. The printer is out of paper. The printer might be in manual feed mode. Add paper. Change the printer from manual feed mode (see "MANUAL FEED" on page 149). The cable between the computer and the printer is not connected properly. Disconnect and reconnect the cable. The printer cable is defective. If possible, attach the cable to another computer and print a job that you know works. You might also try using a different cable. The wrong printer was selected in the software. Check the software printer selection menu to make sure that an HP LaserJet 2300 series printer is selected. There might be a jam. Clear any jams, paying careful attention to the duplexer area. See "Clearing jams" on page 97. The software for the printer is not configured for the printer port. Check the software's printer selection menu to make sure that it is using the correct port. If the computer has more than one port, make sure that the printer is attached to the correct one. The printer is on a network and is not receiving a signal. Disconnect the printer from the network and use a parallel or US B cable to attach it directly to a computer. Reinstall the printing software. Print a job that you know works. Clear any stopped jobs from the print queue. The printer is not receiving power. If no lights are on, check the power cord connections. Check the power switch. Check the power source. The printer is malfunctioning. Check the control panel display for messages and lights to determine if the printer is indicating an error. Note any message and see "Interpreting control-panel messages" on page 89. 86 Chapter 4 Problem solving ENWW