HP 2605 Service Manual - Page 145
Table 6-1, number, Verification step, Possible problems, Solutions
View all HP 2605 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 145 highlights
Table 6-1 Troubleshooting checklist Step number 1 2 3 Verification step Possible problems Is the power on? When the device is connected to a grounded power source, the control panel shows HewlettPackard with both the Ready and Attention lights blinking. The control panel will then display Initializing and then Ready, at which time only the green light will be on. No power due to failed power source, cable, switch, or fuse. Does Ready appear in Control panel shows an error. the device control panel? The control panel should function without error messages. Do information pages print? Control panel displays an error message. Print a Configuration page. Media does not move smoothly through the device paper path. Poor print quality. Solutions 1. Verify that the device is plugged in. 2. Verify that the power cable is functional and that the power switch is on. 3. Check the power source by plugging the device directly into the wall or into a different outlet. 4. Test the outlet or connect another device to the outlet to verify that the outlet is functioning. See Control-panel messages on page 136 for a list of common messages that will help you correct the error. See Control-panel messages on page 136 for a list of common messages that will help you correct the error. Clean the paper path. For information, see General print quality issues on page 154. 4 Does the device print Software is not installed correctly or an Uninstall and then reinstall the device from the computer? error occurred during software software. Verify that you are using the installation. correct installation procedure and the Connect the network cable correct port setting. or USB cable to the device and the computer. Use a The cable is not connected correctly. Reconnect the cable. word-processing application to send a print An incorrect driver is selected. Select the proper driver. job to the device. Other devices are connected to the Disconnect the other devices and try USB port. again to print. There is a port driver problem in Microsoft Windows. Uninstall and then reinstall the device software. Verify that you are using the correct installation procedure and the correct port setting. If the error persists, see the support flyer that came in the device box. ENWW Troubleshooting process 135