HP 2605 Service Manual - Page 169

Table 6-7 Color document issues Problem Only black is printing when the document should be printing in color. Cause Color mode is not selected in your program or printer driver. The correct printer driver might not be selected in the program. The device might not be correctly configured. Solution Select color mode instead of grayscale mode. Select the correct printer driver. Print a Configuration page. One or more colors are not printing, or are inaccurate. A color is printing inconsistently after you load a new print cartridge. AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Sealing tape might be on the print cartridges. Verify that the sealing tape has been completely removed from the print cartridges. The media might not meet HP specifications. Use a different paper, such as highquality paper that is intended for color laser printers. The device might be operating in excessively humid conditions. Verify that the device environment is within humidity specifications. One or more print cartridges might be low. If you are using non-HP print cartridges, no messages appear on the device control panel or in the HP ToolboxFX. Replace any low print cartridges. The control panel is set for override. Replace low or empty print cartridges. Another print cartridge might be low. If you are using a non-HP print cartridge, it might be low or empty but you will receive no indication. Remove the print cartridge for the color that is printing inconsistently and reinstall it. The control panel is set for override. Replace low or empty print cartridges. ENWW Print problems 159