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HP 2605 Service Manual - Page 265

Status tab, HP ToolboxFX, HP Printing Supplies Returns - color laserjet fading

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smeared toner, troubleshooting 156 software HP ToolboxFX 44 operating systems supported 8 ordering 181 updates 175 solenoid 74 solenoids 73 space requirements 18 special media cardstock 14 custom-sized 14 envelopes 10 HP LaserJet glossy paper 13 labels 12 letterhead 13 specifications 15 transparencies 13 specifications envelopes 10 environmental 231 labels 12 Material Safety Data Sheet 246 motors and fans 57 paper 9 printer 230 printer features 4 transparencies 13 trays, media supported 14 specks, troubleshooting 155 speed specifications 4 spots, troubleshooting 155 status alerts, HP ToolboxFX 45 Supplies Status page, printing 41 viewing with HP ToolboxFX 45 status log 167 status page 166 Status tab, HP ToolboxFX 45 storing envelopes 11 paper 10 print cartridges 33 printer 231 streaks, troubleshooting 155 super NVRAM initializer 164 supplies availability 246 life expectancies 32 ordering 181 recycling 244 specifications 230 status page 41 status, viewing with HP ToolboxFX 45 support maintenance agreements 238, 246 repacking printer 239 service information form 240 SupportPack, HP 238, 246 system requirements 19 System Settings tab, HP ToolboxFX 47 systems engine control 56 image formation 59 pickup and feed 69 T technical support maintenance agreements 238, 246 repacking printer 239 service information form 240 web sites 181 telephone numbers HP fraud hotline 34 HP Printing Supplies Returns and Recycling Program 245 support 236 temperature specifications paper, storing 10 printer environment 231 text, troubleshooting misformed characters 157 timing chart 80 toner loose, troubleshooting 156 scatter, troubleshooting 158 smeared, troubleshooting 156 specks, troubleshooting 155 Toolbox. See HP ToolboxFX ToolboxFX operating systems supported 8 top output bin features 4 transparencies specifications 13, 15 tray 1 loading 21 tray 2 loading 23 tray 3 loading 23 trays features 4 jams, clearing 149 media supported 14 troubleshooting blank pages 162 calibrating printer 39 checklist 134 color 158 configuration page 166 Configuration page, printing 40 curled media 157 demo page 166 Demo page, printing 40 event log 166 faded print 154 jams 142 lines, printed pages 155 loose toner 156 pages not printing 162 pages printing slowly 162 print quality issues 154 process 134 repetitive defects 158 replacing print cartridges 33 reports and tools 166 skewed pages 157 status page 166 text 157 toner scatter 158 toner smear 156 toner specks 155 USB cables 162 using HP Toolbox 171 using HP ToolboxFX 171 wrinkles 158 types, media HP ToolboxFX settings 50 U updates software and firmware 175 ENWW Index 255

Section	Page
Printer basics	11
Printer configurations	12
HP Color LaserJet 2605 printer	12
HP Color LaserJet 2605dn printer	12
HP Color LaserJet 2605dtn printer	13
Printer features	14
Walkaround	16
Software	18
Software and supported operating systems	18
Print-media specifications	19
General guidelines	19
Paper and print media	19
Printing and storage environment	20
Envelopes	20
Labels	22
Transparencies	23
HP LaserJet glossy paper and HP LaserJet Photo paper	23
Letterhead or preprinted forms	23
HP LaserJet Tough paper	23
Custom-sized print media or cardstock	24
Supported media weights and sizes	24
Installation	27
Site preparation	28
Operating environment	28
Minimum system requirements	29
Requirements for PC systems	29
Requirements for Macintosh systems (non-PostScript)	29
Package contents	30
Install input devices	31
Installing Tray 3 (2605dtn)	31
Loading Tray 1	31
Loading Trays 2 and 3	33
Managing and maintenance	39
Control panel menus	40
Using the control panel menus	40
Control panel menu map	40
Managing supplies	42
Supplies life	42
Checking and ordering supplies	42
To check status and order using the control panel	42
To check and order supplies using HP ToolboxFX	42
To check and order using HP Web Jetadmin	43
Storing supplies	43
Replacing and recycling supplies	43
HP policy on non-HP supplies	43
Resetting the printer for non-HP supplies	43
HP anti-counterfeit website	44
Cleaning the printer	45
To remove toner build-up	45
To clean the paper path using HP ToolboxFX	47
Cartridge out override	48
Configuration	48
On-going operation	48
Calibrating the printer	49
To calibrate the printer at the printer	49
To calibrate the printer from the HP ToolboxFX	49
Managing the printer	50
Device pages and reports	50
Demo page	50
Configuration page	50
Supplies Status page	51
Networking page	53
Fonts pages	53
Usage page	53
Menu map	53
HP ToolboxFX	54
To view HP ToolboxFX	54
Status	55
Event log	55
Alerts	56
Set up status alerts	56
Set up e-mail alerts	56
Help	56
Device settings	57
Device information	57
Paper handling	58
Printing	58
PCL5e	58
PostScript	59
Print quality	59
Print density	59
Paper types	60
Memory card (HP Color LaserJet 2605dtn)	60
System setup	61
Service	61
Network settings	61
Using the embedded Web server	61
To access the embedded Web server using a network connection	62
Information tab	62
Settings tab	63
Networking tab	63
Other links in HP ToolboxFX	63
Operational theory	65
Engine control system	66
Basic sequence of operation	66
Power-on sequence	67
Motors and fans	67
Main motor failure detection	68
Fan motor failure detection	68
Image formation system	69
Image formation process	71
Latent image formation	72
Laser/scanner system	73
Developing stage	73
Print cartridge	74
Transfer belt (ETB)	75
Transfer stage	76
Separation stage	77
Fusing stage	77
Pickup and feed system	79
Manual feed slot pickup mechanism	81
Paper feed mechanism	81
Skew correction by the registration shutter	81
Jam detection	82
Solenoid, motor, and fan locations	83
Printed circuit assembly locations	83
250-sheet tray solenoid and printed circuit locations	84
Duplexing mechanism	85
Service-only tools (SERVICE ONLY)	90
General timing chart	90
Printer calibration	91
Removal and replacement	93
Overview	94
Service approach	95
Pre-service procedures	95
Removal and replacement procedures	96
Print cartridge replacement	96
ETB removal and replacement	99
Fuser removal and replacement	107
Formatter removal and replacement	115
DC controller removal and replacement	118
Separation assembly removal and replacement	121
Paper-pickup roller removal and replacement	122
Control panel removal and replacement	124
Memory-card assembly removal and replacement	129
Duplexing drive unit removal and replacement	134
Duplexing-driver PCA removal and replacement	139
Troubleshooting	143
Troubleshooting process	144
Troubleshooting checklist	144
Control-panel messages	146
Alert and warning messages	146
Status-log messages	150
Clearing jams	152
Where to look for jams	152
To clear jams from inside the printer	153
To clear jams from the duplex area (HP Color LaserJet 2605dn and 2605dtn models only)	154
To clear jams from the top bin (HP Color LaserJet 2605)	156
To clear jams from the top output area (HP Color LaserJet 2605dn and 2605dtn models only)	157
To clear jams from Tray 2 or optional Tray 3	159
E-Label reader guide pin damage	160
Print problems	161
Printed image quality problems	161
Improving print quality	161
Paper Types menu	161
Print Modes menu	161
Print quality menu	162
Understanding print-quality settings	163
To temporarily change print-quality settings	163
To change print-quality settings for all future jobs	163
Identifying and correcting printed image defects	163
Print-quality checklist	164
General print quality issues	164
Solving issues with color documents	168
Paper handling issues	170
Wrong size/type media	170
Cannot select a tray or feature to use	171
Performance problems	171
Functional tests (SERVICE ONLY)	173
Engine-test print	173
Service mode functions (SERVICE ONLY)	174
Cold reset	174
NVRAM initializer	174
Super NVRAM initializer	174
Restoring page counts and serial number	175
Cleaning the ETB	175
Troubleshooting tools	176
Printer pages and reports	176
Demo page	176
Configuration page	177
Supplies Status page	177
Fuser cleaning page	177
Print quality troubleshooting pages	177
Status log	177
Event log	178
Service menu	179
Service menu settings	179
Restoring the factory-set defaults	179
To restore the factory-set defaults	179
Secondary service menu	179
HP ToolboxFX	181
HP ToolboxFX	181
To view HP ToolboxFX	181
Troubleshooting tab	181
Print quality troubleshooting pages	181
Printer calibration	181
Cleaning page	182
Configuration page	182
Diagnostic resources	183
Reports menu	183
Network/Web diagnostics tools	183
Repetitive-image-defect ruler	184
Firmware and software updates	185
Parts and diagrams	187
Overview	188
Assembly locations	192
Covers	198
Internal assemblies	202
Input devices	220
Diagrams	232
Alphabetical parts list	233
Numerical parts list	236
Specifications	239
Printer specifications	240
Service and support	243
Hewlett-Packard limited warranty statement	244
Print Cartridge Limited Warranty Statement	245
HP Customer Care	246
Availability of support and service	248
HP Care Pack™ Services and Service Agreements	248
Repacking the printer	249
To repack the printer	249
Service information form	250
Regulatory information	251
Introduction	252
FCC regulations	253
Environmental Product Stewardship program	254
Protecting the environment	254
Ozone production	254
Power consumption	254
HP LaserJet printing supplies	254
Disposal of waste equipment by users in private households in the European Union	255
Material safety data sheet	256
Declaration of conformity	257
Country/region-specific safety statements	258
Laser safety statement	258
Canadian DOC statement	258
Korean EMI statement	258
VCCI statement (Japan)	258
Finnish laser statement	259

Match case Limit results 1 per page

smeared toner, troubleshooting

156

software

HP ToolboxFX

operating systems supported

ordering

181

updates

175

solenoid

solenoids

space requirements

special media

cardstock

custom-sized

envelopes

HP LaserJet glossy paper

labels

letterhead

specifications

transparencies

specifications

envelopes

environmental

231

labels

Material Safety Data Sheet

246

motors and fans

paper

printer

230

printer features

transparencies

trays, media supported

specks, troubleshooting

155

speed

specifications

spots, troubleshooting

155

status

alerts, HP ToolboxFX

Supplies Status page, printing

viewing with HP ToolboxFX

status log

167

status page

166

Status tab, HP ToolboxFX

storing

envelopes

paper

print cartridges

printer

231

streaks, troubleshooting

155

super NVRAM initializer

164

supplies

availability

246

life expectancies

ordering

181

recycling

244

specifications

230

status page

status, viewing with

HP ToolboxFX

support

maintenance agreements

238, 246

repacking printer

239

service information form

240

SupportPack, HP

238, 246

system requirements

System Settings tab,

HP ToolboxFX

systems

engine control

image formation

pickup and feed

technical support

maintenance agreements

238, 246

repacking printer

239

service information form

240

web sites

181

telephone numbers

HP fraud hotline

HP Printing Supplies Returns

and Recycling Program

245

support

236

temperature specifications

paper, storing

printer environment

231

text, troubleshooting

misformed characters

157

timing chart

toner

loose, troubleshooting

156

scatter, troubleshooting

158

smeared, troubleshooting

156

specks, troubleshooting

155

Toolbox.

See

HP ToolboxFX

ToolboxFX

operating systems supported

top output bin

features

transparencies

specifications

13, 15

tray 1

tray 2

tray 3

trays

features

jams, clearing

149

media supported

troubleshooting

blank pages

162

calibrating printer

checklist

134

color

158

configuration page

166

Configuration page, printing

curled media

157

demo page

166

Demo page, printing

event log

166

faded print

154

jams

142

lines, printed pages

155

loose toner

156

pages not printing

162

pages printing slowly

162

print quality issues

154

process

134

repetitive defects

158

replacing print cartridges

reports and tools

166

skewed pages

157

status page

166

text

157

toner scatter

158

toner smear

156

toner specks

155

USB cables

162

using HP Toolbox

171

using HP ToolboxFX

171

wrinkles

158

types, media

HP ToolboxFX settings

updates

software and firmware

175

ENWW

Index

255