HP DesignJet Z6 User Guide - Page 157

Paper loading error messages, Paper type is not in the driver, HP Utility, or front panel

Page 157 highlights

● Do not attempt to straighten the sheet during the loading process, unless instructed to by the front-panel display. ● Do not use hand-cut sheets, which may be of irregular shapes. Use only purchased sheets. In case of any problem, follow the instructions given on the front-panel display. If you would like to start the load process again, cancel the process on the front panel; the printer ejects the sheet. Paper loading error messages Here is a list of front-panel messages related to paper loading, with the suggested corrective action. Front-panel message Suggested action Paper incorrectly loaded The paper has not been loaded correctly. Remove the paper. Paper loaded with too much skew During the paper load process the printer detected that the paper had too much skew. Follow the instructions on the front-panel display. Paper loose around core The end of the roll has become loose around the core. Tighten the paper to the core or insert a new roll. Paper not detected During the paper load process the printer did not detect any paper. Ensure the paper is inserted fully and is not transparent. Roll cover closed during paper load process Do not close the roll cover until you are prompted to do so by the front panel. Sheet too big During the load process the printer has detected that the sheet of paper is either too wide or too long to be loaded correctly. Follow the instructions on the front-panel display. Sheet too small During the load process the printer detected that the sheet of paper is too narrow or too short to be loaded in the printer. Follow the instructions on the front-panel display. Upper roll load and paper is inserted through Avoid inserting roll paper into the cut sheet slot. the single sheet path Paper type is not in the driver, HP Utility, or front panel If your paper type does not appear in the list (in the driver, HP Utility, or front panel), you can select one of the paper types that does appear in the list, by referring to the table below. To use the table, you should first identity the following attributes of your paper type: ● Whether your paper requires a high or low carriage position. Most papers require a high carriage position. Only thin, cockle-free papers such as films or photo paper should use a low position. For those papers, a low carriage position may help to eliminate print defects such as grain or banding. ● The ink quantity supported by your paper. This depends mostly on the grammage, but also on the type of the coating. HP recommends choosing a starting point in the table, then adjusting it according to the results. ● Whether your paper is glossy, matte, or transparent. NOTE: If your paper type is glossy, it is important to choose a glossy paper from the list, as matte black ink does not usually print well on glossy paper. If you are unsure whether your paper supports matte black ink, try selecting Super Heavyweight Coated Paper and Fine Art Pearl (more ink), and choose the one that gives the best result. If your paper is incompatible with matte black ink, you will find that the ink easily comes off the paper when touched. ENWW Paper type is not in the driver, HP Utility, or front panel 149

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Do not attempt to straighten the sheet during the loading process, unless instructed to by the front-panel
display.
Do not use hand-cut sheets, which may be of irregular shapes. Use only purchased sheets.
In case of any problem, follow the instructions given on the front-panel display.
If you would like to start the load process again, cancel the process on the front panel; the printer ejects the
sheet.
Paper loading error messages
Here is a list of front-panel messages related to paper loading, with the suggested corrective action.
Front-panel message
Suggested action
Paper incorrectly loaded
The paper has not been loaded correctly. Remove the paper.
Paper loaded with too much skew
During the paper load process the printer detected that the paper had too much skew.
Follow the instructions on the front-panel display.
Paper loose around core
The end of the roll has become loose around the core. Tighten the paper to the core or
insert a new roll.
Paper not detected
During the paper load process the printer did not detect any paper. Ensure the paper is
inserted fully and is not transparent.
Roll cover closed during paper load process
Do not close the roll cover until you are prompted to do so by the front panel.
Sheet too big
During the load process the printer has detected that the sheet of paper is either too wide
or too long to be loaded correctly. Follow the instructions on the front-panel display.
Sheet too small
During the load process the printer detected that the sheet of paper is too narrow or too
short to be loaded in the printer. Follow the instructions on the front-panel display.
Upper roll load and paper is inserted through
the single sheet path
Avoid inserting roll paper into the cut sheet slot.
Paper type is not in the driver, HP Utility, or front panel
If your paper type does not appear in the list (in the driver, HP Utility, or front panel), you can select one of the
paper types that does appear in the list, by referring to the table below. To use the table, you should
first
identity
the following attributes of your paper type:
Whether your paper requires a high or low carriage position. Most papers require a high carriage position.
Only thin, cockle-free papers such as
films
or photo paper should use a low position. For those papers, a
low carriage position may help to eliminate print defects such as grain or banding.
The ink quantity supported by your paper. This depends mostly on the grammage, but also on the type of
the coating. HP recommends choosing a starting point in the table, then adjusting it according to the
results.
Whether your paper is glossy, matte, or transparent.
NOTE:
If your paper type is glossy, it is important to choose a glossy paper from the list, as matte black
ink does not usually print well on glossy paper. If you are unsure whether your paper supports matte black
ink, try selecting
Super Heavyweight Coated Paper
and
Fine Art Pearl (more ink)
, and choose the one that
gives the best result. If your paper is incompatible with matte black ink, you will
find
that the ink easily
comes
off
the paper when touched.
ENWW
Paper type is not in the driver, HP Utility, or front panel
149