16
Troubleshooting ink cartridge and printhead issues
...................................................................................................................
178
Cannot insert an ink cartridge
...........................................................................................................................................
179
Ink cartridge status messages
..........................................................................................................................................
179
Printer does not detect the gloss enhancer cartridge (Z9+ only)
................................................................................
179
Cannot insert a printhead
...................................................................................................................................................
179
Front panel recommends reseating or replacing a printhead
......................................................................................
179
Clean the printheads
...........................................................................................................................................................
180
Clean the printhead drop detector
....................................................................................................................................
181
Align the printheads
............................................................................................................................................................
183
Printhead status messages
...............................................................................................................................................
185
17
Troubleshooting general printer issues
.........................................................................................................................................
186
Printer does not print
..........................................................................................................................................................
187
Front panel fails to initialize
...............................................................................................................................................
187
Printer seems slow
..............................................................................................................................................................
187
Communication failures between computer and printer
..............................................................................................
188
Cannot access the Embedded Web Server
......................................................................................................................
188
Cannot connect to the Internet
.........................................................................................................................................
188
Web Services issues
............................................................................................................................................................
189
Automatic
file
system check
..............................................................................................................................................
189
Alerts
......................................................................................................................................................................................
189
18
Front-panel error messages
............................................................................................................................................................
190
System error log
..................................................................................................................................................................
190
19
HP Customer Care
..............................................................................................................................................................................
191
Introduction
..........................................................................................................................................................................
192
HP Professional Services
....................................................................................................................................................
192
Customer Self Repair
..........................................................................................................................................................
193
Contact HP Support
.............................................................................................................................................................
193
20
Printer
specifications
.........................................................................................................................................................................
195
Functional
specifications
....................................................................................................................................................
196
Physical
specifications
........................................................................................................................................................
197
Memory
specifications
........................................................................................................................................................
197
Power
specifications
...........................................................................................................................................................
197
Ecological
specifications
.....................................................................................................................................................
197
Environmental
specifications
.............................................................................................................................................
197
Acoustic
specifications
........................................................................................................................................................
198
Glossary
.....................................................................................................................................................................................................
199
Index
...........................................................................................................................................................................................................
202
ENWW
vii