HP DesignJet Z6 User Guide - Page 164
Sheet stays in the printer when the print has been completed
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● Ensure that the basket is not full. ● Paper often tends to curl near the end of a roll, which can cause output problems. Load a new roll, or remove prints manually as they are completed. Sheet stays in the printer when the print has been completed The printer holds the paper to allow the print to dry after printing, see Change the drying time on page 39. If the paper is only partially ejected after the drying time, gently pull the sheet out of the printer. If the automatic cutter is disabled, use the Form feed and cut option in the front panel, see Feed and cut the paper on page 38. Paper is cut when the print has been completed By default the printer cuts the paper after the drying time has been completed, see Change the drying time on page 39. You can disable the cutter, see Turn the automatic horizontal cutter on and off on page 40. Horizontal cutter does not cut well By default, the printer is set to cut the paper automatically after the drying time has been completed. If the cutter is turned on but not cutting correctly, check that the cutter rail is clean and clear of any obstacles. If the cutter is turned off, Form feed and cut only advances the paper. Use it to move the print far enough out of the front of the printer, until it is convenient to cut manually with a straight edge or scissors. NOTE: The horizontal cutter is a Customer Self-Repair part. If the blade has had too much use, you can order a replacement. Contact HP Support for more information: see Contact HP Support on page 193. Vertical trimmer does not cut (Z6dr and Z9+dr only) If the vertical trimmer is turned on but not cutting, try these suggestions: 1. Turn off the printer at the front panel. 2. If there is a jam, open the vertical trimmer window and remove the pieces of paper from the platen. 3. If necessary, you can remove the modules from the bar and check that they are clean. To remove a module, pinch the latch and slide it out. 156 Chapter 14 Troubleshooting paper issues ENWW