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HP Designjet 4200 HP Designjet 4200 Scanner - User Guide - Page 96

tell me about hp designjet support, tell me about hp customer care, what to do before you call - scanner review

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tell me about hp designjet support tell me about hp customer care As your strategic support partner, we make it our business to help keep your business running smoothly. HP Customer Care offers award-winning support to ensure you get the most from your HP products. HP Customer Care provides comprehensive, proven support expertise and leverages new technologies to give customers unique end-to-end support. HP Customer Care offers a wide range of services, from onsite support to participation in online user forums, allowing you to maximize the productivity of your printing solution. To find out more about HP Customer Care, please visit us at: http://www.hp.com/go/support/ what to do before you call 1. Review 'the problem is...' section. 2. Refer to other user documentation you have: • If you have installed third-party software drivers refer to that user documentation. • If the problem appears to be related to your software application, first contact your software vendor. 3. If you still have difficulty, refer to the HP Support Services booklet shipped with this scanner. This document contains a comprehensive list of various support services available to help solve problems. 4. If you do call one of the Hewlett-Packard offices, please have the following information available to help us answer your questions more quickly: • The version of scanner software you are using, and the scanner's firmware version and date. You can find this information under the Setup tab by pressing the Options button and then the About button. • The scanner you are using (the product number and the serial number, found on the label at the back of the scanner). 90 hp designjet 815mfp & scanner 4200

Section	Page
welcome to the hp designjet 815mfp/scanner 4200	7
how do I…?	7
the problem is…	7
tell me about…	7
how do I make copies?	8
quick copying	8
to make copies…	8
how do I set the printer media width?	9
how do I select an original template?	10
how do I set the input size?	10
how do I set the output size?	12
how do I copy thick media?	13
to copy thick media…	13
how do I change the insertion slot height?	14
to change the insertion slot height…	15
how do I select a media profile?	15
how do I set the output quality?	16
how do I scale copies?	17
to scale copies…	17
how do I scan to a file?	18
how do I use copy options and tools?	20
how do I use the previewing tools?	20
to display the whole image	20
to zoom in on a specific area	20
to zoom out from a selected area	20
for one-to-one pixel viewing	20
to resize the paper frame	20
to move the image	21
to position the paper frame	21
to align the image	22
how do I set the number of copies?	22
how do I collate copies—create copy sets?	23
collate copy—copy sets	23
how do I use nesting?	24
how do I use paneling?	25
how do I set up a print list?	25
setting up the print list	26
how do I print from files?	27
to print from files	27
how do I maintain the print list?	28
how do I maintain/recover my system?	30
maintenance procedures	30
cleaning the scan area	30
camera alignment and calibration	33
how do I upgrade the scanner firmware?	35
how do I recover the system?	35
to recover your scanner system…	35
how do I calibrate my touch screen?	36
how do I shut down my system?	36
how do I customize my copy tools?	37
how do I define an original template?	37
how do I create a custom scale size?	38
how do I create a new media profile?	39
to create a new media profile…	39
how do I set up the system?	41
how do I connect to a network?	41
how do I configure TCP/IP settings?	41
to check your TCP/IP settings…	41
how do I create a workgroup?	43
to create a workgroup…	43
how do I automatically log in (in network configuration)?	44
to log in automatically…	44
how do I set the scanner system power up/down timer?	44
to set the scanner system power up/down timer…	45
how do I define scanner setup options?	45
to access the scanner setup options…	45
paper load	46
media offset	46
extended thickness settings	47
how do I create/delete/disable an account?	47
to create a new account…	47
to delete an account…	48
to disable an account…	48
how do I select/activate an existing account?	49
to activate/select an existing account…	49
how do I set preferences?	50
units of measurement	50
loading preferences	50
scan and user interface options	50
how do I change the scanner system interface language?	51
how do I set up my printer in my scanner system software?	51
to set up your printer…	51
the problem is with the scanner	53
the problem is the diagnostics light is flashing	53
the problem is the wait light is flashing	53
the problem is the wait and diagnostics lights are flashing	54
the problem is a software system error	55
the problem is no scanner was found	55
the problem is an error message and error code	55
the problem is a printing error message	58
the problem is a system failure	58
touch screen stops responding	58
if your system does not work	58
the problem is with the interface language	59
if the user interface is not in the correct language	59
the problem is with the touch screen	59
if you have problems pressing buttons on your screen	59
the problem is what is printed	60
the problem is a cropped image	60
the problem is white space with nesting	60
tell me about my scanner	61
tell me about my scanner operator panel and lights	61
scanner control area	61
paper control area	62
tell me about scanner maintenance	63
about	63
why?	64
when?	64
tell me about the scanner insertion slot	65
tell me about scanner operating modes	66
rgb mode	66
graytone mode	66
b/w modes	66
2d-sharpening, 2d-softening, and 2d-blur	67
tell me about my scanner software	68
tell me about the hp designjet scanner software	68
the main features of the scanner software are…	68
tell me about the scanner software user interface	69
the image viewing section consists of…	69
the image control section provides the following tabs…	69
entering numbers and names	70
tell me about the scan options	71
preview dpi	71
scan speed	71
rewind paper	71
load	72
auto-size method	72
limit auto-detect scan length	72
tell me about the user interface options	72
units of measure	72
color balance	73
paper lists show	73
use quick select lists	73
print settings	74
enable reprint	74
use account password	74
paper series	75
tell me about accounting	75
active account	75
total account	75
accounting criteria	76
accounting log files	76
tell me about WIDEsystem	77
tell me about copy and layout features and options	79
tell me about the copy size	79
overview	79
size options—relationships	79
input size/output size settings	80
using size presets	80
tell me about original templates	80
templates for color copying	81
templates for black and white copying	81
tell me about original template settings	81
tell me about copy quality settings	84
scanning and printing quality settings	84
tell me about output margins	84
setting the output margins	84
tell me about unprintable areas	85
‘account for unprintable area’ option	85
tell me about scanner setup options	86
extended thickness paper handling	86
paper loading	87
correction factor in scanning	87
tell me about paneling and tiling options	88
options	88
assembling the panels	89
tell me about nesting	91
tell me about previewing and the paper frame	92
previewing	92
the paper frame	93
tell me about lists	95
creating and printing lists	95
tell me about hp designjet support	96
tell me about hp customer care	96
what to do before you call	96
tell me about www.designjet.hp.com	98
communication from HP to users includes:	98
and finally…	98
tell me about media	99
tell me about copying thick media	99
media thickness positions	99
modifying stitching parameters	99
treating edge distortion	99
supporting thick originals	100
tell me about paper sizes	101
series	101
area	102
tell me about calibrating RIP settings	103
ink level	103
gray balance	104
tell me about advanced gray balance	105
advanced gray balance	105
A	107
B	107
C	107
D	107
E	107
F	107
G	107
H	107
I	107
L	107
M	107
N	108
O	108
P	108
Q	108
R	108
S	108
T	109
U	109
V	109
W	109