HP Deskjet 1280 HP Deskjet 1280 - User Guide - Page 27

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Using the Toolbox

The Toolbox provides status and maintenance information about your printer. It also gives you

step-by-step guidance for basic printing tasks and provides help for solving printer problems.

You can also access online resources for your printer.

After installing your printer software, you can open the Toolbox by clicking

Start

, pointing to

Programs

,

HP Deskjet 1280

, and then clicking

HP Deskjet 1280 Toolbox

.

Printer Status tab

The

Printer Status

tab displays ink level information for each cartridge in 10 percent

increments, as well as printer status.

The printer selection drop-down list lets you select the printer you want to use with the Toolbox

utilities. It lists printers that are compatible with the Toolbox. The status window displays

messages related to current printer status, such as

Printing job

,

Access cover open

, and

Print

cartridge empty

.

Information tab

The

Information

tab lets you register the printer and display printer hardware information.

It also provides access to online troubleshooting through HP Instant Support, as well as

information about your printer usage, using the printer, troubleshooting, and contacting HP.

The Toolbox is available for Windows only. For Macintosh, see

“Using the HP Inkjet Toolbox

(Macintosh).”

Click this button...

To...

Order Supplies

Purchase printing supplies, such as print cartridges, online. You must

have Internet access to perform this operation.

Supplies Information

View information on HP supplies and also ordering information.

Preferences

Select which Toolbox messages to appear for all printers that need to

be monitored and maintained. Where there is a status error or warning

message displayed on the computer screen, you can click the printer

icon to invoke the help file to display detailed iniformation about the

error status.

Click this button...

To...

myPrintMileage

(Windows only)

Access the myPrintMileage website and your printer usage

information, which includes printer usage patterns (ink and media

use).

Printer Hardware

Display detailed printer information such as model, firmware version,

and service ID.

HP Instant Support

Access the HP Instant Support website for support services and

troubleshooting tips.

Register Your Printer

Register the printer online.

How Do I...

View a list of common printer tasks and help on common maintenance

tasks.

Section	Page
Contents	5
Welcome	7
Using this guide	7
For more information	7
Printer basics and connections	8
Understanding the printer parts and functions	8
Connecting the printer	9
For Windows	9
For Macintosh	10
Using the printer on a network	11
For Windows	11
Changing print settings	12
Using the print cartridges	13
Replacing the print cartridges	13
Aligning the print cartridges	14
Cleaning the print cartridges	14
Installing other software	15
Printing from MS-DOS software programs	15
Printing and loading media	16
Loading paper	16
Main paper tray	16
Rear manual feed	17
Minimum printing margins	18
Printing on various paper types and sizes	19
Printing on transparencies	19
Printing on HP media	20
Printing on standard-sized paper	20
Printing on custom-sized paper	21
Printing on envelopes	21
Printing on cards	22
Printing on thick plain paper or photo paper	23
Printing on both sides of the paper	24
Understanding smart software features	25
Using the Toolbox	27
Printer Status tab	27
Information tab	27
HPInstant Support	28
myPrintMileage	29
Ordering printing supplies directly through the Toolbox	30
Printer Services tab	30
Using the HP Inkjet Toolbox (Macintosh)	30
Displaying the HP Inkjet Toolbox	30
Viewing the HP Inkjet Utility panels	31
Troubleshooting	32
Power cannot be turned on	32
Printer is not responding (nothing prints)	32
Paper feed problem	33
Paper skew problem	34
Paper is jammed in the printer	34
Tips for avoiding paper jams	34
A blank page is ejected	34
Poor print quality	35
Printout is faded or colors are dull	35
Colors are bleeding into each other	35
Ink is smearing onto white (blank) areas	36
Ink is not filling the text or graphics completely	36
Text is jagged at the edges (not smooth)	36
Something on the page is missing or incorrect	37
Unexpected results	37
Text or graphics are cut off at page edges	37
Placement of the text or graphics is incorrect	38
Meaningless characters are printed	38
Wrong fonts are printed	38
Colors are different than they should be	39
Slow printing	39
Printer lights blink	40
Network printing problem	41
Uninstalling the printer software	41
USB installation failed or nothing prints throughUSB	42
Printer does not print after switching ports	42
Print cartridge problem	43
Printing a sample page	44
Printing a diagnostic page	44
Cancelling a print job	44
Customer Support	45
Toolbox	45
HPInstantSupport	45
World Wide Web	45
HP telephone support	45
Printer specifications	50
HP supplies and accessories	52
Regulatory information	55
FCC statement	55
Power cord statement	55
LEDs classification	56
EMI Statement (Korea)	56
Regulatory model number	56
Reduction and elimination	56
Hazardous materials	57
Recycling	57
Material safety data sheets	57
End-of-life returns	57
Hewlett-Packard Limited Warranty Statement	59
Index	60
Numerics	60
A	60
C	60
D	60
E	60
F	60
H	60
I	60
J	60
L	60
M	60
N	60
O	60
P	61
R	61
S	61
T	61
U	62

HP Deskjet 1280 HP Deskjet 1280 - User Guide - Page 27

Using the Toolbox, Printer Status tab, Information tab - with toolbox

Page 27 highlights