HP Disk System 2300 HP StorageWorks Disk System 2300 User's Guide(This manual - Page 105

Problem, Description, HW Event, Category, State, Status, Probable Cause/Solution

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Table 12. Troubleshooting Table (Continued) Problem HW Event LED Description Category State STM Status Probable Cause/Solution Power supply/ Critical fan LED is amber Amber Critical An incompatible or defective component caused a temporary fault. Power supply hardware is faulty. Unplug the power cord and wait for the LED to turn off. Reinsert the power cord. If fault persists, replace the power supply. IOSCAN lists BCC and disks as NO_HW Critical All normal none SCSI cable is unplugged or loose at either end. SCSI cable is damaged. Replace with another cable to test. HBA is faulty. Check status and correct any problem. All off none Disk system is powered off. Enclosure Monitor Switch is set on SAF-TE mode. IOSCAN lists none disk as NO_HW On or off (See STM Disk is faulty. Replace. Disk Tool) midplane is faulty. Replace. Troubleshooting Troubleshooting 105

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Troubleshooting
105
Troubleshooting
Power supply/
fan LED is
amber
Critical
Amber
Critical
An incompatible or defective
component caused a
temporary fault.
Power supply hardware is faulty.
Unplug the power cord and
wait for the LED to turn off.
Reinsert the power cord. If
fault persists, replace the
power supply.
IOSCAN lists
BCC and
disks as
NO_HW
Critical
All normal
none
SCSI cable is unplugged or loose at
either end.
SCSI cable is damaged. Replace with
another cable to test.
HBA is faulty. Check status and
correct any problem.
All off
none
Disk system is powered off.
Enclosure Monitor Switch is set on
SAF-TE mode.
IOSCAN lists
disk as
NO_HW
none
On or off
(See STM
Disk Tool)
Disk is faulty. Replace.
midplane is faulty. Replace.
Table 12.
Troubleshooting Table (Continued)
Problem
Description
HW Event
Category
LED
State
STM
Status
Probable Cause/Solution