HP Disk System 2300 HP StorageWorks Disk System 2300 User's Guide(This manual - Page 106

Troubleshooting Table Continued, Table 12.

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Table 12. Troubleshooting Table (Continued) Problem HW Event LED Description Category State STM Status Probable Cause/Solution Temperatur Critical e is over limit none Critical Temp is >54.5º C Major none Warning Noncritical Temp is >36º C Temperature sensors are on the BCC and are independent of power supplies. Investigate temperature warnings immediately, before power supplies sense critical temperature and turn off. A fan is faulty. Check status and correct. Airflow is obstructed; vents are blocked. One or more slots are empty. Power supply is faulty. Check status and correct. Room temperature is too high. If ambient temperature cannot be reduced in a reasonable time, turn off product to prevent shortened life. Temperature sensor is faulty. Compare temperature reported by peer BCC. Temperature Critical is under limit none Major none Warning Critical Temps

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106
Troubleshooting
Temperatur
e is over
limit
Critical
none
Critical
Temp is
>54.5º
C
A fan is faulty. Check status and
correct.
Airflow is obstructed; vents are
blocked.
One or more slots are empty.
Power supply is faulty. Check
status and correct.
Room temperature is too high. If
ambient temperature cannot be
reduced in a reasonable time, turn
off product to prevent shortened
life.
Temperature sensor is faulty.
Compare temperature reported by
peer BCC.
Major
Warning
none
Non-
critical
Temp is
>36º C
Temperature sensors are on the BCC and
are independent of power supplies.
Investigate temperature warnings
immediately, before power supplies sense
critical temperature and turn off.
Temperature
is under limit
Critical
none
Critical
Temps
<9.5º C
–
Room temperature is too low.
–
Temperature sensor is faulty.
Compare temperature reported by
peer BCC.
Major
Warning
none
Non-
critical
Temps
<15.5º C
Voltage is
over limit
Critical
none
Critical
Power supply is faulty. Check
status and correct.
Major
Warning
none
Non-
critical
Voltage is
under limit
Critical
none
Critical
Either power supply is faulty.
Check status and correct.
Major
Warning
none
Non-
critical
Peer BCC
status,
temperature
and voltage
are Not
Available
Major
Warning
none
Both
BCCs:
Non-
critical
Firmware on BCC A and BCC B are
different versions.
none
Not
Available
Internal bus is faulty. Contact HP
technical support to replace
midplane.
Table 12.
Troubleshooting Table (Continued)
Problem
Description
HW Event
Category
LED
State
STM
Status
Probable Cause/Solution