HP LH4r HP Netserver LH 3/r and LH 4/r Mass Storage Kit - Page 57

HP NetServer Ultra2 SCSI Hot-swap Hard Disk Drive and Tray, User Guide

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Chapter 3 Configure Mass Storage ◊ If the suspect drive is not detected, swap the suspect module for another module that was detected in another position, restart the NetServer, and see whether either of those two drives are detected. ∗ If the suspect drive is detected in its new position, the secondary hot-swap mass storage cage may be defective. Contact your reseller. ∗ If the other drive (in the module swapped for the suspect module) is not detected in its new position, the secondary hot-swap mass storage cage may be defective. Contact your reseller. ∗ If the suspect drive is not detected in its new position, go to action 4 below. 4. The suspect drive was not detected, even in another position: ◊ If you purchased the disk drive module already assembled, the module may be defective. Contact your reseller. ◊ If you installed the disk drive into the tray, check that installation. Refer to the HP NetServer Ultra2 SCSI Hot-swap Hard Disk Drive and Tray User Guide to do the following: remove the module from the cage; reinstall the disk drive into the tray, and reinstall the module into the cage. Restart the NetServer to see if the drive is detected. ∗ If so, the problem is solved. ∗ If not, the disk drive or the tray may be defective. Contact your reseller. 53

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Chapter 3
Configure Mass Storage
53
◊
If the suspect drive is
not
detected, swap the suspect module for
another module that was detected in another position, restart the
NetServer, and see whether either of those two drives are detected.
If the
suspect
drive
is detected
in its new position, the secondary
hot-swap mass storage cage may be defective. Contact your reseller.
If the
other
drive (in the module swapped for the suspect module) is
not detected
in its new position, the secondary hot-swap mass
storage cage may be defective. Contact your reseller.
If the
suspect
drive is
not
detected in its new position, go to action
4 below.
4.
The
suspect
drive was
not
detected, even in another position:
◊
If you purchased the disk drive module already assembled, the module
may be defective. Contact your reseller.
◊
If you installed the disk drive into the tray, check that installation. Refer
to the
HP NetServer Ultra2 SCSI Hot-swap Hard Disk Drive and Tray
User Guide
to do the following: remove the module from the cage;
reinstall the disk drive into the tray, and reinstall the module into the
cage. Restart the NetServer to see if the drive is detected.
If so, the problem is solved.
If not, the disk drive or the tray may be defective. Contact your
reseller.