HP LH4r Integrated HP NetRaid Controller Configuration Guide - Page 111

Troubleshooting

Page 111 highlights

11 Troubleshooting Power-up (Boot) Error Messages Adapter BIOS Disabled. No Logical Drives Handled by BIOS Problem: The HP NetRAID BIOS is disabled. (This is not a problem if the BIOS is intentionally disabled to prevent booting from the adapter.) Suggested solution: Enable the BIOS by using HP NetRAID Express Tools, as described in "Step L, Run HP NetRAID Express Tools" in Chapter 6. Channel disabled. Press to run SETUP and re-enable channel, or press CTRL-M for NetRAID utility Problem: An HP NetRAID channel was configured, but then disabled. A channel might have been disabled unintentionally if you used the Setup (F2) utility and reset to system defaults. Resetting to system defaults also resets the HP NetRAID channel configuration to its default value (one channel HP NetRAID on SCSI A). Suggested solutions: • If you disabled a channel unintentionally, do the following to re-enable it: 1. Press the F2 function key. 2. Verify that the settings for integrated HP NetRAID and SCSI channels A and B are set correctly. Make changes as necessary. 3. Press the F10 function key to save and exit. • If you disabled a channel intentionally, press to run HP NetRAID Express Tools and clear your configuration and reconfigure. Host Adapter at Baseport xxxxh not Responding Problem: The HP NetRAID BIOS cannot communicate with the firmware on the adapter. Suggested solutions: Remove any HP NetRAID adapters from the PCI slots. If the error message persists, see the Service and Support chapter of the HP NetServer LH 3/LH 3r User Guide. 105

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105
11 Troubleshooting
Power-up (Boot) Error Messages
Adapter BIOS Disabled. No Logical Drives Handled by BIOS
Problem: The HP NetRAID BIOS is disabled. (This is not a problem if the BIOS
is intentionally disabled to prevent booting from the adapter.)
Suggested solution: Enable the BIOS by using HP NetRAID Express Tools, as
described in "Step L, Run HP NetRAID Express Tools" in Chapter 6.
Channel disabled. Press <F2> to run SETUP and re-enable channel, or press
CTRL-M for NetRAID utility
Problem: An HP NetRAID channel was configured, but then disabled. A channel
might have been disabled unintentionally if you used the Setup (F2) utility and
reset to system defaults. Resetting to system defaults also resets the HP NetRAID
channel configuration to its default value (one channel HP NetRAID on SCSI A).
Suggested solutions:
If you disabled a channel unintentionally, do the following to re-enable it:
1.
Press the
F2
function key.
2.
Verify that the settings for integrated HP NetRAID and SCSI channels
A and B are set correctly. Make changes as necessary.
3.
Press the
F10
function key to save and exit.
If you disabled a channel intentionally, press <Ctrl> <M> to run HP
NetRAID Express Tools and clear your configuration and reconfigure.
Host Adapter at Baseport
xxxxh
not Responding
Problem: The HP NetRAID BIOS cannot communicate with the firmware on the
adapter.
Suggested solutions: Remove any HP NetRAID adapters from the PCI slots. If the
error message persists, see the Service and Support chapter of the
HP NetServer
LH 3/LH 3r User Guide
.