HP LH4r Integrated HP NetRaid Controller Configuration Guide - Page 117

Chapter 11 Troubleshooting HP NetRAID BIOS Banner Not Displayed Problem: The HP NetRAID BIOS and firmware banner does not appear. Suggested solution: Use the Setup utility to ensure that integrated HP NetRAID has been enabled for the appropriate channels. See Step D in Chapter 5 for information. Firmware Continues to Initialize Problem: "Firmware Initializing..." appears and remains on the screen. Suggested solution: Be sure that the memory modules are rated as 50 ns. Troubleshooting Management Over the Network Without NetRAID Assistant, the client(s) and server(s) connect normally, but the NetRAID Assistant cannot connect to any servers For NetRAID Assistant to connect to a server, it must resolve the server via TCP/IP. Ping the server by name from the client or server that will run HP NetRAID Assistant. If this is unsuccessful, then the client or server that will run HP NetRAID Assistant cannot resolve the server using TCP/IP. Confirm the following conditions: • The IP addresses are unique. • The subnet mask is not causing a group resolution problem. • The hosts file contains correct names and IP addresses for all servers with HP NetRAID Series adapters to be managed. No response when connecting to a server; may get Server Not Responding message after several minutes The server is likely to be down and the connection attempt/timeout may take two minutes before a message is generated. Be sure the selected server is up. NOTE If the server is still not up when the timeout message is displayed, HP NetRAID Assistant will exit. 111