HP LH4r Integrated HP NetRaid Controller Configuration Guide - Page 113

Use a utility, such as HP NetRAID Assistant or HP NetRAID Config,

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Chapter 11 Troubleshooting 3. Use View/Add Configuration to examine both configurations. 4. Resolve the configuration mismatch by selecting and saving one of the two configurations. Unresolved configuration mismatch between disk(s) and NVRAM on the adapter Problem: The configuration stored in NVRAM does not match the configuration stored on the drives, and configuration information on some drives conflict with configuration information on other drives. Suggested solution: Do the following to reconfigure your drives and restore your data. 1. Press to start HP NetRAID Express Tools, as described in Step L in Chapter 6. 2. From the Configuration menu, choose the View/Add Configuration option. 3. Use View/Add Configuration to examine the configuration stored in NVRAM. Write down all configuration information, including the SCSI IDs of the physical drives in each array, the array and logical drive numbers, stripe size, logical drive size, and the adapter settings. 4. Clear your configuration and reconfigure all of your drives using one of the HP NetRAID utilities (HP NetRAID Assistant, HP NetRAID Config, or HP NetRAID Express Tools). See the HP NetRAID User's Guide for more information. 5. Restore your data from a backup copy. 1 Logical Drive Failed Problem: One logical drive failed to sign on. Suggested solution: 1. Verify that all physical drives are connected and powered on. 2. Use a utility, such as HP NetRAID Assistant or HP NetRAID Config, to determine which physical drives are not responding and thereby make the logical drive unavailable. 3. Correct the problem with the physical drive by reconnecting, replacing, or rebuilding it. 107

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Chapter 11
Troubleshooting
107
3.
Use View/Add Configuration to examine both configurations.
4.
Resolve the configuration mismatch by selecting and saving one of the
two configurations.
Unresolved configuration mismatch between disk(s) and NVRAM on the adapter
Problem: The configuration stored in NVRAM does not match the configuration
stored on the drives, and configuration information on some drives conflict with
configuration information on other drives.
Suggested solution: Do the following to reconfigure your drives and restore your
data.
1.
Press <Ctrl> <M> to start HP NetRAID Express Tools, as described in
Step L in Chapter 6.
2.
From the Configuration menu, choose the View/Add Configuration
option.
3.
Use View/Add Configuration to examine the configuration stored in
NVRAM. Write down all configuration information, including the SCSI
IDs of the physical drives in each array, the array and logical drive
numbers, stripe size, logical drive size, and the adapter settings.
4.
Clear your configuration and reconfigure all of your drives using one of
the HP NetRAID utilities (HP NetRAID Assistant, HP NetRAID Config,
or HP NetRAID Express Tools). See the
HP NetRAID User's Guide
for
more information.
5.
Restore your data from a backup copy.
1 Logical Drive Failed
Problem: One logical drive failed to sign on.
Suggested solution:
1.
Verify that all physical drives are connected and powered on.
2.
Use a utility, such as HP NetRAID Assistant or HP NetRAID Config, to
determine which physical drives are not responding and thereby make the
logical drive unavailable.
3.
Correct the problem with the physical drive by reconnecting, replacing, or
rebuilding it.