HP LH4r Integrated HP NetRaid Controller Configuration Guide - Page 115

Other BIOS Error Messages, Other Troubleshooting

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Chapter 11 Troubleshooting Other BIOS Error Messages Error: Following SCSI Disk not found and No Empty Slot Available for mapping it Problem: The physical disk roaming feature failed to find the physical drive with the listed SCSI ID, and no slot is available in which to map the physical drive. The controller cannot resolve the physical drives into a current configuration. Suggested solution: Reconfigure the array because the adapter cannot resolve the physical drives into the current configuration. Following SCSI ID's have the same data Channel-x:a.b.c Problem: The physical disk roaming feature found the same data on two or more physical drives on channel (x) with the listed SCSI IDs (a, b, c, and so on). The adapter cannot determine which drive with duplicate information to use. Suggested solution: Remove the drive or drives that should not be used. Other Troubleshooting NOS Does Not Load (Boot) Problem: Operating system does not load at start up time. Suggested solutions: • Use the Setup utility to define the boot order. (Press the F2 function key during startup.) • Use HP NetRAID Express Tools to enable/disable the HP NetRAID BIOS as required. 109

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Chapter 11
Troubleshooting
109
Other BIOS Error Messages
Error: Following SCSI Disk not found and No Empty Slot Available for mapping it
Problem: The physical disk roaming feature failed to find the physical drive with
the listed SCSI ID, and no slot is available in which to map the physical drive.
The controller cannot resolve the physical drives into a current configuration.
Suggested solution: Reconfigure the array because the adapter cannot resolve the
physical drives into the current configuration.
Following SCSI ID’s have the same data <v.z>
Channel-x:a.b.c
Problem: The physical disk roaming feature found the same data on two or more
physical drives on channel (x) with the listed SCSI IDs (a, b, c, and so on). The
adapter cannot determine which drive with duplicate information to use.
Suggested solution: Remove the drive or drives that should not be used.
Other Troubleshooting
NOS Does Not Load (Boot)
Problem: Operating system does not load at start up time.
Suggested solutions:
•
Use the Setup utility to define the boot order. (Press the F2 function key
during startup.)
•
Use HP NetRAID Express Tools to enable/disable the HP NetRAID BIOS
as required.