HP LaserJet Pro MFP 3101-3108fdne User Guide - Page 114
and find your printer., paper sizes and types for the printer, visit
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Image defects, no matter the cause, can often be resolved using the same steps. Use the following steps as a starting point for solving image defect issues. 1. Reprint the document. Print quality defects can be intermittent in nature or can go away completely with continued printing. 2. Check the condition of the cartridge. If a cartridge is in a Very Low state (it has passed the rated life), replace the cartridge. 3. Make sure that the driver and tray print mode settings match the media that is loaded in the tray. Try using a different ream of media or a different tray. Try using a different print mode. 4. Make sure that the printer is within the supported operating temperature/humidity range. 5. Make sure that the paper type, size, and weight are supported by the printer. For a list of the supported paper sizes and types for the printer, visit hp.com/plus-support and find your printer. NOTE: The term "fusing" refers to the part of the printing process where toner is affixed to paper. The following examples depict letter-size paper that has passed through the printer short-edge first. Table 9-5 Light print Description Sample Possible solutions Light print: 1. Reprint the document. The printed content on the entire page is light or faded. 2. Remove the cartridge, and then shake it to redistribute the toner. 3. Make sure that the cartridge is installed correctly. 4. Check the supplies status from the EWS or the printer control panel. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch Toner. Open EWS. See Configure the printer using the Embedded Web Server (EWS). 5. Replace the toner cartridge. 6. Visit hp.com/plus-support if the problem persists. 102 Chapter 9 Solve problems
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