Update the printer
...............................................................................................................................................................................
74
Open the HP printer software (Windows)
.......................................................................................................................................
75
Configure the printer using the Embedded Web Server (EWS)
....................................................................................................
75
To access and use the Embedded Web Server (EWS)
..........................................................................................................
75
Things to note when accessing EWS
..............................................................................................................................
75
To open EWS using HP Smart (iOS, Android, and Windows 10 and above)
.............................................................
76
To open EWS using an IP address (Wi-Fi or Ethernet connection)
............................................................................
76
To open EWS using an IP address (Wi-Fi Direct connection)
......................................................................................
76
Configure IP network settings
..................................................................................................................................................
76
View or change network settings
...................................................................................................................................
76
Rename the printer on a network
..................................................................................................................................
77
Manually configure IPv4 TCP/IP parameters
.................................................................................................................
77
Assign or change the system password using the Embedded Web Server
.....................................................................
77
Change energy-conservation settings
...................................................................................................................................
77
Set the Sleep Mode time
..................................................................................................................................................
77
Change the printer shutdown time and settings
.........................................................................................................
78
8
Supplies, accessories, and parts
............................................................................................................................................................
79
Order supplies, accessories, and parts
............................................................................................................................................
79
Order
............................................................................................................................................................................................
79
Supplies and accessories
..........................................................................................................................................................
79
Enable or disable the Cartridge Policy feature
...............................................................................................................................
80
Replace the toner cartridge
...............................................................................................................................................................
80
Cartridge information
................................................................................................................................................................
80
Remove and replace the toner cartridge
................................................................................................................................
80
9
Solve problems
.........................................................................................................................................................................................
83
HP support
...........................................................................................................................................................................................
83
Contact HP
...................................................................................................................................................................................
83
Register printer
...........................................................................................................................................................................
83
Additional warranty options
.....................................................................................................................................................
83
Additional information
..............................................................................................................................................................
84
Printer is unable to print
....................................................................................................................................................................
84
Check printer connection to the Internet
...............................................................................................................................
84
Make sure to use Original HP cartridges
................................................................................................................................
84
Check the printer settings and status
.....................................................................................................................................
84
Cannot set up Web Services
..............................................................................................................................................................
84
Print printer reports
............................................................................................................................................................................
84
To print a report from the printer control panel
....................................................................................................................
84
To print a report from the EWS
................................................................................................................................................
85
Printer reports
............................................................................................................................................................................
85
Restore original factory defaults and settings
...............................................................................................................................
85
To restore printer default settings using EWS
.......................................................................................................................
86
To restore network default settings using EWS
....................................................................................................................
86
To restore the printer default settings from the printer control panel
..............................................................................
86
To restore the printer network settings from the printer control panel
...........................................................................
87
vii