Cartridge low
........................................................................................................................................................................................
87
Cartridge is low
...........................................................................................................................................................................
87
Cartridge is very low
..................................................................................................................................................................
87
Change the “Very Low” settings
..............................................................................................................................................
87
Order supplies
.............................................................................................................................................................................
88
Paper misfeeds and pickup error
......................................................................................................................................................
88
The printer does not pick up paper
.........................................................................................................................................
88
The printer picks up multiple sheets of paper
.......................................................................................................................
88
The printer picks up paper in a crossed manner
...................................................................................................................
89
Clear paper jams
..................................................................................................................................................................................
89
Introduction
.................................................................................................................................................................................
89
Before you begin
........................................................................................................................................................................
89
Jam locations
..............................................................................................................................................................................
89
Frequent or recurring paper jams?
..........................................................................................................................................
90
Clear jams from the input tray
.................................................................................................................................................
91
Clear jams from the cartridge access area
.............................................................................................................................
92
Clear jams in the document feeder
.........................................................................................................................................
95
Clear jams from the rear of the printer
...................................................................................................................................
96
Improve print quality
..........................................................................................................................................................................
97
Introduction
.................................................................................................................................................................................
97
Print from a different software program
................................................................................................................................
98
Check the paper-type setting for the print job
......................................................................................................................
98
Check the paper type setting on the printer
.................................................................................................................
98
Check the paper type setting (Windows)
......................................................................................................................
98
Check the paper type setting (OS X)
..............................................................................................................................
98
Check toner-cartridge status
...................................................................................................................................................
98
Print a cleaning page
.................................................................................................................................................................
99
Visually inspect the toner cartridge
........................................................................................................................................
99
Check paper and the printing environment
...........................................................................................................................
99
Step one: Use paper that meets HP specifications
......................................................................................................
99
Step two: Check the environment
................................................................................................................................
100
Adjust Print Density
.................................................................................................................................................................
100
Resolving print quality problems
....................................................................................................................................................
100
Introduction
...............................................................................................................................................................................
100
Troubleshoot print quality problems
....................................................................................................................................
101
Fax issues
...........................................................................................................................................................................................
107
Run the fax test
........................................................................................................................................................................
107
To test fax setup via the printer control panel
...........................................................................................................
107
What to do if the fax test failed
..............................................................................................................................................
107
The "Fax Hardware Test" failed
.....................................................................................................................................
107
The "Fax Connected to Active Telephone Wall Jack" test failed
...............................................................................
108
The "Phone Cord Connected to Correct Port on Fax" test failed
..............................................................................
108
The "Using Correct Type of Phone Cord with Fax" test failed
...................................................................................
109
The "Dial Tone Detection" test failed
............................................................................................................................
110
The "Fax Line Condition" test failed
..............................................................................................................................
111
Troubleshoot fax problems
....................................................................................................................................................
111
The display always shows Phone Off Hook
................................................................................................................
111
viii