Section |
Page |
Get started |
13 |
Printer views |
13 |
Printer front view |
13 |
Printer back view |
14 |
Control panel features |
14 |
Lift the control panel |
14 |
Control panel |
15 |
Function buttons |
16 |
Dashboard icons |
16 |
Change printer settings |
17 |
To change settings for a function |
17 |
To change the printer settings |
17 |
Use the HP Smart app to print, scan, and manage |
17 |
To install HP Smart and open the app |
18 |
Get more information about HP Smart |
18 |
Set up Scan to Email |
18 |
Step 1: Set up the outgoing email profiles |
19 |
From embedded web server (EWS) through the HP Printer software |
19 |
From embedded web server (EWS) through web browser |
19 |
Step 2: Add email addresses to the Address Book |
19 |
Step 3: Configure other email options |
20 |
Connect your printer |
21 |
Requirements for HP+ printers |
21 |
Keep the printer connected to the Internet |
21 |
Use Original HP cartridges |
21 |
Have an HP account |
21 |
Connect your printer to a Wi-Fi network using Control Panel |
21 |
Connect your printer to a Wi-Fi network using HP software |
21 |
Connect your printer to a Wi-Fi network using Wi-Fi Protected Setup (WPS) |
22 |
Connect your printer to an Ethernet network |
22 |
Connect your printer using a USB cable |
23 |
Change wireless settings |
23 |
Turn on or off the wireless capabilities of the printer |
23 |
Change the connection type |
23 |
Change USB to a wireless connection (Windows 10 and above/macOS) |
24 |
Change wireless to a USB connection (Windows/macOS) |
24 |
Load media |
25 |
Before you begin |
25 |
Load paper |
25 |
Load envelopes |
29 |
Load labels |
29 |
Load an original on the scanner glass |
30 |
Load an original in the document feeder |
31 |
Change the paper settings |
33 |
To change the paper settings (Windows) |
33 |
To change the paper settings (OS X) |
34 |
To change the default paper settings from the embedded web server |
34 |
Print |
35 |
Before you begin |
35 |
Print with mobile devices |
35 |
Print while connected to same Wi-Fi network |
36 |
Print without connecting to same Wi-Fi network (Wi-Fi Direct) |
36 |
To turn Wi-Fi Direct on or off from the printer control panel |
36 |
To find the Wi-Fi Direct name or password |
36 |
Print using a Windows computer |
36 |
Print from a Mac computer |
37 |
Copy, Scan, and Mobile Fax |
38 |
Copy |
38 |
To copy document or ID card |
38 |
Scan |
38 |
Scan to a computer |
38 |
To scan an original to a computer from the printer control panel |
39 |
To enable the scan to a computer feature (Windows) |
39 |
Scan to a memory device |
39 |
To scan an original to a memory device from the printer control panel |
39 |
Set up HP Digital Solutions |
39 |
Set up HP Digital Filing |
40 |
Scan to email |
41 |
Scan to email through Scan function |
41 |
Email the scanned document or photo |
41 |
Scan using HP Smart (iOS/Android, Windows 10 and above, and macOS) |
42 |
Scan using Webscan |
42 |
To enable Webscan |
42 |
To scan using Webscan |
42 |
Tips for copy and scan success |
43 |
Mobile Fax |
43 |
Use Mobile Fax in the HP Smart app |
43 |
Fax |
44 |
Send a fax |
44 |
Send a standard fax |
44 |
To send a standard fax from the printer control panel |
44 |
Send a standard fax from the computer |
44 |
To send a standard fax from the computer (Windows) |
45 |
Send a fax from a phone |
45 |
To send a fax from an extension phone |
45 |
Send a fax using monitor dialing |
45 |
To send a fax using monitor dialing from the printer control panel |
45 |
Send a fax using printer memory |
46 |
To send a fax using printer memory |
46 |
Send a fax to multiple recipients |
46 |
To send a fax to multiple recipients using group phone book |
47 |
Send a fax in Error Correction Mode |
47 |
To change the ECM setting from the control panel |
47 |
Receive a fax |
47 |
Receive a fax manually |
48 |
To receive a fax manually |
48 |
Set up backup fax |
48 |
To set backup fax from the printer control panel |
48 |
Reprint received faxes from memory |
49 |
To reprint faxes in memory from the printer control panel |
49 |
Forward faxes to another number |
49 |
To forward faxes from the printer control panel |
49 |
Set automatic reduction for incoming faxes |
50 |
To set automatic reduction from the printer control panel |
50 |
Block unwanted fax numbers |
50 |
To add a number to the junk fax list |
51 |
To remove numbers from the junk fax list |
51 |
To print a junk fax list |
51 |
Receive faxes using HP Digital Fax |
51 |
HP Digital Fax requirements |
52 |
To set up or modify HP Digital Fax (Windows) |
52 |
To turn off HP Digital Fax |
52 |
Set up phone book contacts |
52 |
Create and edit a phone book contact |
52 |
To set up phone book contacts |
52 |
To change phone book contacts |
53 |
Create and edit a group phone book contact |
53 |
To set up group phone book contacts |
53 |
To change group phone book contacts |
53 |
Delete phone book contacts |
54 |
To delete phone book contacts |
54 |
To delete group phone book contacts |
54 |
Change fax settings |
54 |
Configure the fax header |
54 |
To set or change the fax header |
55 |
Set the answer mode (Auto answer) |
55 |
To set the answer mode |
55 |
Set the number of rings before answering |
55 |
To set the number of rings before answering |
55 |
Change the answer ring pattern for distinctive ring |
56 |
To change the answer ring pattern for distinctive ring |
56 |
Set the dial type |
56 |
To set the dial type |
56 |
Set the redial options |
56 |
To set the redial options |
57 |
Set the fax speed |
57 |
To set the fax speed |
57 |
Set the fax sound volume |
58 |
To set the fax sound volume |
58 |
Fax and digital phone services |
58 |
Fax on Voice over Internet Protocol |
58 |
Use reports |
59 |
Print fax confirmation reports |
59 |
To enable fax confirmation |
59 |
To include an image of the fax on the report |
59 |
Print fax error reports |
60 |
To set the printer to print fax error reports automatically |
60 |
Print and view the fax log |
60 |
To print the fax log from the printer control panel |
60 |
Clear the fax log |
60 |
To clear the fax log |
60 |
Print the details of the last fax transaction |
61 |
To print the Last Fax Transaction report |
61 |
Print a Caller ID Report |
61 |
To print a Caller ID History Report |
61 |
View the Call History |
61 |
To view the call history |
61 |
Additional fax setup |
61 |
Set up faxing (parallel phone systems) |
62 |
Select the correct fax setup for your home or office |
62 |
Case A: Separate fax line (no voice calls received) |
64 |
Case B: Set up the printer with DSL |
65 |
Case C: Set up the printer with a PBX phone system or an ISDN line |
66 |
Case D: Fax with a distinctive ring service on the same line |
67 |
Case E: Shared voice/fax line |
68 |
Case F: Shared voice/fax line with voice mail |
69 |
Case G: Fax line shared with computer modem (no voice calls received) |
70 |
Case H: Shared voice/fax line with computer modem |
73 |
Case I: Shared voice/fax line with answering machine |
77 |
Case J: Shared voice/fax line with computer modem and answering machine |
78 |
Case K: Shared voice/fax line with computer dial-up modem and voice mail |
82 |
Test fax setup |
84 |
Configure your printer |
86 |
Use Web Services |
86 |
Set up Web Services |
86 |
Update the printer |
86 |
Open the HP printer software (Windows) |
87 |
Configure the printer using the Embedded Web Server (EWS) |
87 |
To access and use the Embedded Web Server (EWS) |
87 |
Things to note when accessing EWS |
87 |
To open EWS using HP Smart (iOS, Android, and Windows 10 and above) |
88 |
To open EWS using an IP address (Wi-Fi or Ethernet connection) |
88 |
To open EWS using an IP address (Wi-Fi Direct connection) |
88 |
Configure IP network settings |
88 |
View or change network settings |
88 |
Rename the printer on a network |
89 |
Manually configure IPv4 TCP/IP parameters |
89 |
Assign or change the system password using the Embedded Web Server |
89 |
Change energy-conservation settings |
89 |
Set the Sleep Mode time |
89 |
Change the printer shutdown time and settings |
90 |
Supplies, accessories, and parts |
91 |
Order supplies, accessories, and parts |
91 |
Order |
91 |
Supplies and accessories |
91 |
Enable or disable the Cartridge Policy feature |
92 |
Replace the toner cartridge |
92 |
Cartridge information |
92 |
Remove and replace the toner cartridge |
92 |
Solve problems |
95 |
HP support |
95 |
Contact HP |
95 |
Register printer |
95 |
Additional warranty options |
95 |
Additional information |
96 |
Printer is unable to print |
96 |
Check printer connection to the Internet |
96 |
Make sure to use Original HP cartridges |
96 |
Check the printer settings and status |
96 |
Cannot set up Web Services |
96 |
Print printer reports |
96 |
To print a report from the printer control panel |
96 |
To print a report from the EWS |
97 |
Printer reports |
97 |
Restore original factory defaults and settings |
97 |
To restore printer default settings using EWS |
98 |
To restore network default settings using EWS |
98 |
To restore the printer default settings from the printer control panel |
98 |
To restore the printer network settings from the printer control panel |
99 |
Cartridge low |
99 |
Cartridge is low |
99 |
Cartridge is very low |
99 |
Change the “Very Low” settings |
99 |
Order supplies |
100 |
Paper misfeeds and pickup error |
100 |
The printer does not pick up paper |
100 |
The printer picks up multiple sheets of paper |
100 |
The printer picks up paper in a crossed manner |
101 |
Clear paper jams |
101 |
Introduction |
101 |
Before you begin |
101 |
Jam locations |
101 |
Frequent or recurring paper jams? |
102 |
Clear jams from the input tray |
103 |
Clear jams from the cartridge access area |
104 |
Clear jams in the document feeder |
107 |
Clear jams from the rear of the printer |
108 |
Improve print quality |
109 |
Introduction |
109 |
Print from a different software program |
110 |
Check the paper-type setting for the print job |
110 |
Check the paper type setting on the printer |
110 |
Check the paper type setting (Windows) |
110 |
Check the paper type setting (OS X) |
110 |
Check toner-cartridge status |
110 |
Print a cleaning page |
111 |
Visually inspect the toner cartridge |
111 |
Check paper and the printing environment |
111 |
Step one: Use paper that meets HP specifications |
111 |
Step two: Check the environment |
112 |
Adjust Print Density |
112 |
Resolving print quality problems |
112 |
Introduction |
112 |
Troubleshoot print quality problems |
113 |
Fax issues |
119 |
Run the fax test |
119 |
To test fax setup via the printer control panel |
119 |
What to do if the fax test failed |
119 |
The \ |
119 |
The \ |
120 |
The \ |
120 |
The \ |
121 |
The \ |
122 |
The \ |
123 |
Troubleshoot fax problems |
123 |
The display always shows Phone Off Hook |
123 |
The printer is having problems sending and receiving faxes |
124 |
The printer cannot receive faxes, but can send faxes |
125 |
The printer cannot send faxes, but can receive faxes |
126 |
Fax tones are recorded on my answering machine |
127 |
The computer cannot receive faxes (HP Digital Fax) |
127 |
Solve wireless network problems |
127 |
Introduction |
127 |
Wireless connectivity checklist |
127 |
The printer does not print after the wireless configuration completes |
128 |
The printer does not print, and the computer has a third-party firewall installed |
128 |
The wireless connection does not work after moving the wireless router or printer |
128 |
Cannot connect more devices to the wireless printer (Wi-Fi Direct) |
129 |
The printer cannot print when your computer is on a VPN |
129 |
The network does not appear in the wireless networks list |
129 |
The wireless network is not functioning |
129 |
Perform a wireless network diagnostic test |
130 |
Method one: Perform a wireless network diagnostic test using the printer control panel |
130 |
Method two: Perform wireless network diagnostic test using the EWS |
130 |
Reduce interference on a wireless network |
130 |
Solve Ethernet connection problems |
130 |
Printer specifications |
132 |
Technical specifications |
132 |
System requirements |
132 |
Wi-Fi band supported |
132 |
Printer dimensions |
132 |
Power consumption, electrical specifications, and acoustic emissions |
133 |
Operating-environment range |
133 |
Warning icons |
133 |
Laser Warning |
134 |
Service and support |
135 |
HP limited warranty statement |
135 |
Country Specific Terms |
136 |
Australia |
136 |
New Zealand |
137 |
UK, Ireland, and Malta |
138 |
Austria, Belgium, Germany, and Luxemburg |
138 |
Belgium, France, and Luxemburg |
139 |
Italy |
140 |
Spain |
140 |
Denmark |
141 |
Norway |
141 |
Sweden |
141 |
Portugal |
142 |
Greece and Cyprus |
142 |
Hungary |
142 |
Czech Republic |
143 |
Slovakia |
143 |
Poland |
143 |
Bulgaria |
143 |
Romania |
144 |
Belgium and the Netherlands |
144 |
Finland |
144 |
Slovenia |
145 |
Croatia |
145 |
Latvia |
145 |
Lithuania |
146 |
Estonia |
146 |
Russia |
146 |
HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement |
146 |
Reminder on the use of non-Original HP supplies |
147 |
HP anticounterfeit Web site |
147 |
Data stored on the toner cartridge |
147 |
End User License Agreement |
148 |
Customer self-repair warranty service |
152 |
Customer support |
152 |
Environmental product stewardship program |
154 |
Protecting the environment |
154 |
Ozone production |
154 |
Power consumption |
154 |
Toner consumption |
154 |
Paper use |
155 |
Plastics |
155 |
HP LaserJet print supplies |
155 |
Paper |
155 |
Material restrictions |
155 |
Disposal of waste equipment by users (EU and India) |
155 |
Electronic hardware recycling |
156 |
Hardware recycling information (Brazil) |
156 |
Chemical substances |
156 |
Product Power Data per European Union Commission Regulation 1275/2008 |
156 |
SEPA Ecolabel User Information (China) |
156 |
The regulation of the implementation on China energy label for printer, and copier |
157 |
Restriction of Hazardous Substances statement (India) |
157 |
WEEE (Turkey) |
157 |
The Table of Hazardous Substances/Elements and their Content (China) |
158 |
Material Safety Data Sheet (MSDS) |
158 |
EPEAT |
159 |
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan) |
159 |
For more information |
160 |
Regulatory information |
161 |
Regulatory statements |
161 |
European Union & United Kingdom Regulatory Notice |
161 |
Regulatory model numbers |
161 |
FCC regulations |
162 |
Canada - Industry Canada ICES-003 Compliance Statement |
162 |
Power cord instructions |
162 |
Laser safety |
163 |
Laser statement for Finland |
163 |
GS statement (Germany) |
164 |
Nordic Statements (Denmark, Finland, Norway, Sweden) |
164 |
Taiwan BSMI USB Port (Walk-up) Statement |
164 |
Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kirgizstan, Russia) |
164 |
Производитель и дата производства |
164 |
Өндіруші жəне өндіру мерзімі |
165 |
Местные представители |
165 |
Жергілікті өкілдіктері |
165 |
Telecom (fax) statements |
165 |
Fax Cord Statement |
165 |
Belarus statement |
165 |
Brazil ANATEL statement |
166 |
Canada |
166 |
Europe Statement for Telecom Operation |
167 |
New Zealand |
167 |
Additional FCC Statement for Telecom Products (US) |
168 |
Telephone Consumer Protection Act |
168 |
Wireless statements |
168 |
FCC compliance statement—United States |
169 |
Australia statement |
169 |
Belarus statement |
169 |
Brazil ANATEL statement |
169 |
Canadian statements |
169 |
China CMIIT Wireless statements |
170 |
Korean statement |
170 |
Taiwan statement (Traditional Chinese) |
170 |
Products with 5 GHz Operation Industry of Canada |
170 |
Taiwan NCC Statement:(Only for 5GHz) |
170 |
Exposure to Radio Frequency Radiation (Canada) |
170 |
European regulatory notice |
171 |
Notice for use in Russia |
171 |
Mexico statement |
171 |
Thailand statement |
171 |