HP LaserJet Pro MFP M28-M31 User Guide - Page 65

Light status, Error code, State of the printer, Action, Er/25, Er/81, Er/08, Continue

Get HP LaserJet Pro MFP M28-M31 PDF manuals and user guides View all HP LaserJet Pro MFP M28-M31 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 65 highlights

Table 8-2 Control-panel light patterns (continued) Light status Error code State of the printer Action Er/25 The loaded paper is not the size needed for the print job. Replace the paper, or press Start Copy to continue with the size currently loaded. Er/26 The printer has experienced a general engine error. Press Start Copy to continue. If the error repeats, turn off the printer. Wait 30 seconds, and then turn on the printer. Er/81 Incorrect firmware has been loaded. Press Start Copy firmware. to continue. Load the correct The Attention light is blinking and the Ready light is on. Er/08 The supply has reached very low status and is configured to stop. The cartridge needs to be replaced, or the cartridge setting needs to be changed to Continue in the EWS.. If the supply is configured to Continue, then the Supply light will be on but no error code will display. The Attention and Supply lights are blinking, and the Ready light is on. Er/07 Er/11 Er/14 Er/17 The Attention light is blinking, and Ready and Supply lights are on. Er/08 The supply is missing or incorrectly installed. There is an issue with the cartridge. The toner cartridge has been protected and is not allowed to be used in this printer. An unauthorized toner cartridge is installed. The supply has reached very low status and is configured to stop. Install or reinstall the supply. Make sure the shipping material has been removed from the cartridge, and that the cartridge is compatible and not damaged. Replace the cartridge. Replace the cartridge. The cartridge needs to be replaced, or the cartridge setting needs to be changed to Continue in the EWS.. If the supply is configured to Continue, then the Supply light will be on but no error code will display. ENWW Interpret control-panel light patterns 57

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
Table 8-2
Control-panel light patterns (continued)
Light status
Error code
State of the printer
Action
Er/25
The loaded paper is not the size
needed for the print job.
Replace the paper, or press Start Copy
to
continue with the size currently loaded.
Er/26
The printer has experienced a
general engine error.
Press Start Copy
to continue.
If the error repeats, turn off the printer. Wait 30
seconds, and then turn on the printer.
Er/81
Incorrect firmware has been loaded.
Press Start Copy
to continue. Load the correct
firmware.
The Attention light is
blinking and the
Ready light is on.
Er/08
The supply has reached very low
status and is configured to stop.
The cartridge needs to be replaced, or the cartridge
setting needs to be changed to
Continue
in the EWS.. If
the supply is configured to
Continue
, then the Supply
light will be on but no error code will display.
The Attention and
Supply lights are
blinking, and the
Ready light is on.
Er/07
The supply is missing or incorrectly
installed.
Install or reinstall the supply.
Er/11
There is an issue with the cartridge.
Make sure the shipping material has been removed
from the cartridge, and that the cartridge is compatible
and not damaged.
Er/14
The toner cartridge has been
protected and is not allowed to be
used in this printer.
Replace the cartridge.
Er/17
An unauthorized toner cartridge is
installed.
Replace the cartridge.
The Attention light is
blinking, and Ready
and Supply lights are
on.
Er/08
The supply has reached very low
status and is configured to stop.
The cartridge needs to be replaced, or the cartridge
setting needs to be changed to
Continue
in the EWS.. If
the supply is configured to
Continue
, then the Supply
light will be on but no error code will display.
ENWW
Interpret control-panel light patterns
57