HP LaserJet Pro MFP M28-M31 User Guide - Page 69
A “Cartridge is low” or “Cartridge is very low” message displays
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A "Cartridge is low" or "Cartridge is very low" message displays Cartridge is low: The printer indicates when a cartridge level is low. Actual cartridge life remaining may vary. Consider having a replacement available to install when print quality is no longer acceptable. The cartridge does not need to be replaced now. Continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality. To redistribute the toner, remove the toner cartridge from the printer and gently rock the cartridge back and forth about its horizontal axis. For graphical representation, see cartridge replacement instructions. Reinsert the toner cartridge into the printer and close the cover. Cartridge is very low: The printer indicates when the cartridge level is very low. Actual cartridge life remaining may vary. Consider having a replacement available to install when print quality is no longer acceptable. The cartridge does not need to be replaced now unless the print quality is no longer acceptable. Once an HP toner cartridge has reached Very Low, HP's Premium Protection Warranty on that toner cartridge has ended. Change the "Very Low" settings You can change the way the printer reacts when supplies reach the Very Low state. You do not have to reestablish these settings when you install a new toner cartridge. 1. Open the HP Embedded Web Server (EWS): Direct-connected printers a. Open the HP Printer Assistant. ● Windows 10: From the Start menu, click All Apps, click HP, and then select the printer name. ● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer name. ● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select the printer name. ● Windows 7: From the computer desktop, click Start, select All Programs, click HP, click the folder for the printer, and then select the printer name. b. In the HP Printer Assistant, select Print, and then select HP Device Toolbox. Network-connected printers a. Print a configuration page to determine the IP address or host name. i. Press and hold the Start Copy button until the Ready light begins blinking. ii. Release the Start Copy button. ENWW A "Cartridge is low" or "Cartridge is very low" message displays 61