Home » HP Manuals » Printers » HP OfficeJet Pro 8210 » Manual Viewer

HP OfficeJet Pro 8210 User Guide - Page 60

Solve a problem, Jams issues, Clear a paper jam

View all HP OfficeJet Pro 8210 manuals

Add to My Manuals
Save this manual to your list of manuals

Page 60 highlights

8 Solve a problem The information in this section suggests solutions to common problems. If your printer is not operating correctly and these suggestions did not solve your problem, try using one of the support services listed in HP support to obtain assistance. This section contains the following topics: ● Jams issues ● Printing issues ● Network and connection issues ● Printer hardware issues ● Get help from the printer control panel ● Understand printer reports ● Solve problems using Web Services ● Maintain the printer ● Restore defaults and settings ● HP support Jams issues What do you want to do? Clear a paper jam Solve paper jam issues. Use an HP online troubleshooting wizard Instructions for clearing paper jams and resolving issues with paper or the paper feed. NOTE: The HP online troubleshooting wizards may not be available in all languages. Read general instructions in the Help for clearing paper jams Paper jams can occur in several locations. CAUTION: To prevent possible damage to the printhead, clear paper jams as soon as possible. To clear a paper jam from Tray 1 1. Pull Tray 1 out of the printer completely. 54 Chapter 8 Solve a problem ENWW

Section	Page
How do I?	7
Get started	8
Accessibility	8
HP EcoSolutions (HP and the Environment)	8
Manage Power	9
Quiet Mode	9
Optimize Printing Supplies	11
Understand the printer parts	11
Front view	11
Printing supplies area	12
Back view	12
Use the printer control panel	13
Overview of buttons	13
Change printer settings	14
Paper basics	14
Recommended papers for printing	15
Order HP paper supplies	16
Tips for selecting and using paper	16
Load paper	16
Set up and use accessories	26
Install and use Tray 2	27
Work with trays	27
Update the printer	28
Open the HP printer software (Windows)	29
Print	30
Print documents	30
Print brochures	31
Print on envelopes	32
Print photos	33
Print on special and custom-size paper	35
Print on both sides (duplexing)	36
Print from mobile device	37
Print with AirPrint™	37
Tips for print success	37
Web Services	40
What are Web Services?	40
Set up Web Services	40
Use Web Services	41
Print with HP ePrint	41
Remove Web Services	42
Work with cartridges	43
Information on cartridges and the printhead	43
Some color ink is used even when printing with black cartridge only	44
Check the estimated ink levels	44
Replace the cartridges	44
Order cartridges	47
Store printing supplies	47
Anonymous usage information storage	47
Cartridge warranty information	48
Network setup	49
Set up the printer for wireless communication	49
Before you begin	49
Set up the printer on your wireless network	50
Change the connection type	50
Test the wireless connection	51
Turn on or off the wireless capability of the printer	51
Change network settings	51
Use Wi-Fi Direct	53
Printer management tools	56
Toolbox (Windows)	56
HP Utility (OS X)	56
Embedded web server	56
About cookies	57
Open the embedded web server	57
Embedded web server cannot be opened	58
HP Web Jetadmin software	59
Solve a problem	60
Jams issues	60
Clear a paper jam	60
Read general instructions in the Help for clearing paper jams	60
Clear a print carriage jam	63
Read general instructions in the Help for clearing a print carriage jams	63
Learn how to avoid paper jams	63
Solve paper-feed problems	64
Printing issues	65
Fix problems with page not printing (unable to print)	65
Read general instructions in the Help for unable to print issues	65
Fix print quality issues	69
Read general instructions in the Help for resolving print quality issues	69
Network and connection issues	72
Fix wireless connection	72
Find network settings for wireless connection	72
Fix Wi-Fi Direct connection	72
Fix Ethernet connection	73
Printer hardware issues	73
Get help from the printer control panel	74
Understand printer reports	74
Printer status report	74
Network configuration page	74
Print quality report	75
Wireless test report	75
Solve problems using Web Services	75
Maintain the printer	76
Clean the exterior	76
Maintain the printhead and cartridges	76
Restore defaults and settings	76
HP support	77
Technical information	79
Specifications	79
Regulatory information	80
Regulatory Model Number	81
FCC statement	81
VCCI (Class B) compliance statement for users in Japan	82
Notice to users in Japan about the power cord	82
Notice to users in Korea	82
Noise emission statement for Germany	82
European Union Regulatory Notice	82
Products with wireless functionality	83
Visual display workplaces statement for Germany	83
Declaration of conformity	83
Regulatory information for wireless products	83
Exposure to radio frequency radiation	83
Notice to users in Brazil	84
Notice to users in Canada	84
Notice to users in Taiwan	85
Notice to users in Mexico	85
Notice to users in Japan	85
Notice to users in Korea	85
Environmental product stewardship program	85
Eco-Tips	86
European Union Commission Regulation 1275/2008	86
Paper	86
Plastics	86
Material safety data sheets	86
Recycling program	87
HP inkjet supplies recycling program	87
Power consumption	87
Waste disposal for Brazil	87
Disposal of waste equipment by users	88
Chemical substances	88
Restriction of hazardous substance (Ukraine)	88
Restriction of hazardous substance (India)	88
China SEPA Eco Label User Information	88
China Energy Label for Printer, Fax and Copier	89
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan)	90
The Table of Hazardous Substances/Elements and their Content (China)	91
EPEAT	91
Battery disposal in Taiwan	92
California Perchlorate Material Notice	92
European Union Battery Directive	92
Battery notice for Brazil	92