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HP OfficeJet Pro 8210 User Guide - Page 76

Maintain the printer, Clean the exterior, Maintain the printhead and cartridges

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Maintain the printer What do you want to do? Clean the exterior WARNING! Before cleaning the printer, turn the printer off by pressing (the Power button) and unplug the power cord from the electrical socket. Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the case. Keep fluids away from the interior of the printer, as well as from the printer control panel. Maintain the printhead and cartridges If you are experiencing problems with printing, you might have a problem with the printhead. You should perform the procedures in the following sections only when directed to do so for resolving print quality issues. Performing the aligning and cleaning procedures unnecessarily can waste ink and shorten the life of the cartridges. ● Clean the printhead if your printed output is streaked or has any incorrect or missing colors. There are three stages of cleaning. Each stage lasts about two minutes, uses one sheet of paper, and uses an increasing amount of ink. After each stage, review the quality of the printed page. You should only initiate the next phase of cleaning if the print quality is poor. If print quality still seems poor after you complete all stages of cleaning, try aligning the printer. If print quality problems persist after cleaning and aligning, contact HP support. For more information, see HP support. ● Align the printer when the printer status page shows streaking or white lines through any of the blocks of color, or if you are having print quality issues with your printouts. The printer automatically aligns the printhead during the initial setup. NOTE: Cleaning uses ink, so clean the printhead only when necessary. The cleaning process takes a few minutes. Some noise might be generated in the process. Always use the power button to turn off the printer. Turning the printer off improperly can cause print quality problems. To clean or align the cartridges or printhead 1. Load Letter, A4, or legal unused plain white paper into the input tray. 2. On the printer control panel, from the Home screen, select Setup , and then press OK . 3. Select Tools, and then press OK . 4. Select the desired option and then press OK . Then follow the onscreen instructions. NOTE: You can also do the same from the HP printer software or embedded web server (EWS). To access the software or EWS, see Open the HP printer software (Windows) or Open the embedded web server. Restore defaults and settings If you disable some functions or change some settings and want to change them back, you can restore the printer to the original factory settings or network settings. 70 Chapter 8 Solve a problem ENWW

Section	Page
How do I?	7
Get started	8
Accessibility	8
HP EcoSolutions (HP and the Environment)	8
Manage Power	9
Quiet Mode	9
Optimize Printing Supplies	11
Understand the printer parts	11
Front view	11
Printing supplies area	12
Back view	12
Use the printer control panel	13
Overview of buttons	13
Change printer settings	14
Paper basics	14
Recommended papers for printing	15
Order HP paper supplies	16
Tips for selecting and using paper	16
Load paper	16
Set up and use accessories	26
Install and use Tray 2	27
Work with trays	27
Update the printer	28
Open the HP printer software (Windows)	29
Print	30
Print documents	30
Print brochures	31
Print on envelopes	32
Print photos	33
Print on special and custom-size paper	35
Print on both sides (duplexing)	36
Print from mobile device	37
Print with AirPrint™	37
Tips for print success	37
Web Services	40
What are Web Services?	40
Set up Web Services	40
Use Web Services	41
Print with HP ePrint	41
Remove Web Services	42
Work with cartridges	43
Information on cartridges and the printhead	43
Some color ink is used even when printing with black cartridge only	44
Check the estimated ink levels	44
Replace the cartridges	44
Order cartridges	47
Store printing supplies	47
Anonymous usage information storage	47
Cartridge warranty information	48
Network setup	49
Set up the printer for wireless communication	49
Before you begin	49
Set up the printer on your wireless network	50
Change the connection type	50
Test the wireless connection	51
Turn on or off the wireless capability of the printer	51
Change network settings	51
Use Wi-Fi Direct	53
Printer management tools	56
Toolbox (Windows)	56
HP Utility (OS X)	56
Embedded web server	56
About cookies	57
Open the embedded web server	57
Embedded web server cannot be opened	58
HP Web Jetadmin software	59
Solve a problem	60
Jams issues	60
Clear a paper jam	60
Read general instructions in the Help for clearing paper jams	60
Clear a print carriage jam	63
Read general instructions in the Help for clearing a print carriage jams	63
Learn how to avoid paper jams	63
Solve paper-feed problems	64
Printing issues	65
Fix problems with page not printing (unable to print)	65
Read general instructions in the Help for unable to print issues	65
Fix print quality issues	69
Read general instructions in the Help for resolving print quality issues	69
Network and connection issues	72
Fix wireless connection	72
Find network settings for wireless connection	72
Fix Wi-Fi Direct connection	72
Fix Ethernet connection	73
Printer hardware issues	73
Get help from the printer control panel	74
Understand printer reports	74
Printer status report	74
Network configuration page	74
Print quality report	75
Wireless test report	75
Solve problems using Web Services	75
Maintain the printer	76
Clean the exterior	76
Maintain the printhead and cartridges	76
Restore defaults and settings	76
HP support	77
Technical information	79
Specifications	79
Regulatory information	80
Regulatory Model Number	81
FCC statement	81
VCCI (Class B) compliance statement for users in Japan	82
Notice to users in Japan about the power cord	82
Notice to users in Korea	82
Noise emission statement for Germany	82
European Union Regulatory Notice	82
Products with wireless functionality	83
Visual display workplaces statement for Germany	83
Declaration of conformity	83
Regulatory information for wireless products	83
Exposure to radio frequency radiation	83
Notice to users in Brazil	84
Notice to users in Canada	84
Notice to users in Taiwan	85
Notice to users in Mexico	85
Notice to users in Japan	85
Notice to users in Korea	85
Environmental product stewardship program	85
Eco-Tips	86
European Union Commission Regulation 1275/2008	86
Paper	86
Plastics	86
Material safety data sheets	86
Recycling program	87
HP inkjet supplies recycling program	87
Power consumption	87
Waste disposal for Brazil	87
Disposal of waste equipment by users	88
Chemical substances	88
Restriction of hazardous substance (Ukraine)	88
Restriction of hazardous substance (India)	88
China SEPA Eco Label User Information	88
China Energy Label for Printer, Fax and Copier	89
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan)	90
The Table of Hazardous Substances/Elements and their Content (China)	91
EPEAT	91
Battery disposal in Taiwan	92
California Perchlorate Material Notice	92
European Union Battery Directive	92
Battery notice for Brazil	92

Match case Limit results 1 per page

Maintain the printer

What do you want to do?

Clean the exterior

WARNING!

Before cleaning the printer, turn the printer

oﬀ

by pressing

(the Power button) and unplug the

power cord from the electrical socket.

Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains

oﬀ

of the case. Keep

ﬂuids

away from the

interior of the printer, as well as from the printer control panel.

Maintain the printhead and cartridges

If you are experiencing problems with printing, you might have a problem with the printhead. You should

perform the procedures in the following sections only when directed to do so for resolving print quality

issues.

Performing the aligning and cleaning procedures unnecessarily can waste ink and shorten the life of the

cartridges.

●

Clean the printhead if your printed output is streaked or has any incorrect or missing colors.

There are three stages of cleaning. Each stage lasts about two minutes, uses one sheet of paper, and

uses an increasing amount of ink. After each stage, review the quality of the printed page. You should

only initiate the next phase of cleaning if the print quality is poor.

If print quality still seems poor after you complete all stages of cleaning, try aligning the printer. If print

quality problems persist after cleaning and aligning, contact HP support. For more information, see

support.

●

Align the printer when the printer status page shows streaking or white lines through any of the blocks

of color, or if you are having print quality issues with your printouts.

The printer automatically aligns the printhead during the initial setup.

NOTE:

Cleaning uses ink, so clean the printhead only when necessary. The cleaning process takes a few

minutes. Some noise might be generated in the process.

Always use the power button to turn

oﬀ

the printer. Turning the printer

oﬀ

improperly can cause print quality

problems.

To clean or align the cartridges or printhead

Load Letter, A4, or legal unused plain white paper into the input tray.

On the printer control panel, from the Home screen, select

Setup

, and then press OK .

Select

Tools

, and then press OK .

Select the desired option and then press OK . Then follow the onscreen instructions.

NOTE:

You can also do the same from the HP printer software or embedded web server (EWS). To access the

software or EWS, see

Open the HP printer software (Windows) or

Open the embedded web server.

Restore defaults and settings

If you disable some functions or change some settings and want to change them back, you can restore the

printer to the original factory settings or network settings.

Chapter 8

Solve a problem

ENWW