HP Photosmart 850 HP Photosmart 850 digital camera - (English) User Guide - Page 79

Incorrect or, missing print

Page 79 highlights

Message Possible cause Solution Unable to There is no communicate with connection printer between the camera and printer. Make sure the cable is connected between the camera or camera dock and the printer. If that does not work, turn off the camera and disconnect it. Turn the printer off and then on again. Re-connect the camera and turn it on. A supported Make sure the camera is printer is either connected to a supported turned off or not printer and that the printer connected to the is turned on. camera. Photo tray is engaged The selected paper size cannot be used with the printer photo tray. Disengage the printer photo tray, or change the paper size. Printer top cover The printer is is open open. Close the top cover of the printer. Incorrect or missing print cartridge The printer cartridge is the incorrect model or is missing. Install a new printer cartridge, turn the printer off, then turn it back on. Printer has a There is a paper Turn off the printer. Clear paper jam jam or the the paper jam, and then or printer carriage turn on the printer. The print carriage has stalled. has stalled Chapter 7: Troubleshooting and support 79

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Chapter 7: Troubleshooting and support
79
Unable to
communicate with
printer
There is no
connection
between the
camera and
printer.
Make sure the cable is
connected between the
camera or camera dock
and the printer. If that does
not work, turn off the
camera and disconnect it.
Turn the printer off and
then on again. Re-connect
the camera and turn it on.
A supported
printer is either
turned off or not
connected to the
camera.
Make sure the camera is
connected to a supported
printer and that the printer
is turned on.
Photo tray is
engaged
The selected
paper size
cannot be used
with the printer
photo tray.
Disengage the printer
photo tray, or change the
paper size.
Printer top cover
is open
The printer is
open.
Close the top cover of the
printer.
Incorrect or
missing print
cartridge
The printer
cartridge is the
incorrect model
or is missing.
Install a new printer
cartridge, turn the printer
off, then turn it back on.
Printer has a
paper jam
or
The print carriage
has stalled
There is a paper
jam or the
printer carriage
has stalled.
Turn off the printer. Clear
the paper jam, and then
turn on the printer.
Message
Possible cause
Solution