HP Photosmart 850 HP Photosmart 850 digital camera - (English) User Guide - Page 81
HP DeskJet or Photosmart, the HP Camera
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Message Possible cause Solution Computer cannot find the connected camera The camera is turned off. The camera is not working correctly. Turn on the camera. Connect the camera directly to a USB-enabled HP DeskJet or Photosmart printer and print an image. This will verify that the image, memory card, USB connection, and the USB cable are functioning correctly, or not. The cable is not Make sure that the cable is connected firmly connected to the correctly. computer and camera. The camera is Connect the camera connected to the directly to a USB port on computer the computer. through a USB hub, and your USB hub is not compatible with the camera. You are using the HP Camera Dock and forgot to press the Save/Print button. Press the Save/Print button on the dock. The memory Unlock the memory card. card is locked. The USB connection failed. Reboot the computer. Chapter 7: Troubleshooting and support 81