HP Photosmart 850 HP Photosmart 850 digital camera - (English) User Guide - Page 81

HP DeskJet or Photosmart, the HP Camera

Page 81 highlights

Message Possible cause Solution Computer cannot find the connected camera The camera is turned off. The camera is not working correctly. Turn on the camera. Connect the camera directly to a USB-enabled HP DeskJet or Photosmart printer and print an image. This will verify that the image, memory card, USB connection, and the USB cable are functioning correctly, or not. The cable is not Make sure that the cable is connected firmly connected to the correctly. computer and camera. The camera is Connect the camera connected to the directly to a USB port on computer the computer. through a USB hub, and your USB hub is not compatible with the camera. You are using the HP Camera Dock and forgot to press the Save/Print button. Press the Save/Print button on the dock. The memory Unlock the memory card. card is locked. The USB connection failed. Reboot the computer. Chapter 7: Troubleshooting and support 81

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Chapter 7: Troubleshooting and support
81
Computer cannot
find the
connected
camera
The camera is
turned off.
Turn on the camera.
The camera is
not working
correctly.
Connect the camera
directly to a USB-enabled
HP DeskJet or Photosmart
printer and print an
image. This will verify that
the image, memory card,
USB connection, and the
USB cable are functioning
correctly, or not.
The cable is not
connected
correctly.
Make sure that the cable is
firmly connected to the
computer and camera.
The camera is
connected to the
computer
through a USB
hub, and your
USB hub is not
compatible with
the camera.
Connect the camera
directly to a USB port on
the computer.
You are using
the HP Camera
Dock and forgot
to press the
Save/Print
button.
Press the
Save/Print
button
on the dock.
The memory
card is locked.
Unlock the memory card.
The USB
connection
failed.
Reboot the computer.
Message
Possible cause
Solution