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HP Pro 6305 Maintenance and Service Guide HP Compaq Pro 6305 Microtower Busine - Page 215

Media Card Reader problems, CD-ROM or DVD

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M media card reader MT installation 67 MT removal 66 SFF installation 113 SFF removal 111 Media Card Reader problems 148 memory MT installation 55 MT socket population 56 MT specifications 55 SFF installation 98 SFF socket population 98 SFF specifications 98 memory module spare part number 55, 98 memory modules spare part number 23, 29, 30, 31, 38, 39 memory problems 163 monitor problems 150 mouse cleaning 45 mouse problems 157 mouse, spare part number 26, 35 MT access panel, spare part number 23, 29 disassembly preparation 49 fan with guard, spare part number 25 fan, spare part number 29 fan/baffle assembly removal and replacement 78 front bezel, spare part number 23, 30 front I/O assembly, spare part number 24, 29 front USB panel removal and replacement 80 heat sink removal and replacement 82 heat sink, spare part number 25, 29 power supply removal and replacement 88 power supply, spare part number 23, 28 power switch/LED assembly removal and replacement 81 power switch/LED assembly, spare part number 24, 29 preparation for disassembly 49 processor removal and replacement 84 rear chassis fan removal and replacement 86 SATA hard drive cable, spare part number 24, 29 SATA optical drive cable, spare part number 24, 29 speaker removal and replacement 85 speaker, spare part number 25, 29 system board removal and replacement 90 system board, spare part number 23, 30 N network problems 161 numeric error codes 174 O operating guidelines 43 optical drive MT installation 67 MT removal 66 SFF installation 109 SFF removal 108 spare part numbers 27, 29, 36, 38 optical drive problems 165 overheating, prevention 43 P password clearing 186 power-on 186 setup 186 POST error messages 173 power cord set requirements country specific 199 power problems 144 power supply fan 45 MT removal and replacement 88 MT spare part number 88 operating voltage range 200, 202 SFF removal and replacement 132 power supply, MT spare part number 23, 28 power supply, SFF spare part number 31, 37 power switch/LED assembly MT removal and replacement 81 MT spare part number 81 power switch/LED assembly, MT spare part number 24, 29 power-on password 186 printer port (expansion), spare part number 29, 38 printer port, PCI card spare part number 34 printer port, spare part number 25 printer problems 156 problems audio 154 CD-ROM or DVD 165 flash drive 168 front panel 169 general 140 hard drive 145 hardware installation 159 Internet access 169 keyboard 157 Media Card Reader 148 memory 163 monitor 150 mouse 157 network 161 power 144 printer 156 processor 165 software 171 processor MT removal and replacement 84 Index 205

Section	Page
Product Features	11
Standard Configuration Features	11
Microtower (MT) Front Panel Components	12
Small Form Factor (SFF) Front Panel Components	13
Microtower (MT) Rear Panel Components	14
Small Form Factor (SFF) Rear Panel Components	15
Serial Number Location	16
Installing and Customizing the Software	17
Installing the Windows operating system	17
Downloading Windows 7 updates	18
Installing or upgrading device drivers	18
Customizing the monitor display	18
Computer Setup (F10) Utility	19
Computer Setup (F10) Utilities	19
Using Computer Setup (F10) Utilities	20
Computer Setup—File	21
Computer Setup—Storage	22
Computer Setup—Security	25
Computer Setup—Power	28
Computer Setup—Advanced	29
Recovering the Configuration Settings	31
Illustrated parts catalog	32
Microtower (MT) chassis spare parts	32
Computer major components	32
Cables	34
Misc parts	35
Drives	37
Misc boards	37
Sequential part number listing	38
Small Form Factor (SFF) chassis spare parts	41
Computer major components	41
Cables	43
Misc parts	44
Drives	46
Misc boards	46
Sequential part number listing	47
Routine Care, SATA Drive Guidelines, and Disassembly Preparation	50
Electrostatic Discharge Information	50
Generating Static	50
Preventing Electrostatic Damage to Equipment	51
Personal Grounding Methods and Equipment	51
Grounding the Work Area	52
Recommended Materials and Equipment	52
Operating Guidelines	53
Routine Care	53
General Cleaning Safety Precautions	53
Cleaning the Computer Case	53
Cleaning the Keyboard	54
Cleaning the Monitor	54
Cleaning the Mouse	55
Service Considerations	55
Power Supply Fan	55
Tools and Software Requirements	55
Screws	55
Cables and Connectors	56
Hard Drives	56
Lithium Coin Cell Battery	56
SATA Hard Drives	57
SATA Hard Drive Cables	57
SATA Data Cable	57
SMART ATA Drives	57
Cable Management	57
Hard Drive Capacities	58
Removal and Replacement Procedures Microtower (MT) Chassis	59
Preparation for Disassembly	59
Computer Access Panel	60
Front Bezel	61
Front Bezel Security	62
Bezel Blanks	64
Memory	65
DIMMs	65
DDR3-SDRAM DIMMs	65
Populating DIMM Sockets	66
Installing DIMMs	66
Expansion Cards	68
System Board Connections	72
Drives	73
Drive Positions	75
Removing a 5.25-inch or 3.5-inch Drive from a Drive Bay	76
Installing a 5.25-inch or 3.5-inch Drive into a Drive Bay	77
Removing a Hard Drive from a Drive Bay	80
Installing a Hard Drive into an Internal Drive Bay	81
Removing and Replacing a Removable 3.5-inch SATA Hard Drive	83
Front Fan Assembly	88
Front I/O Assembly	90
Power Switch/LED Assembly	91
Heat sink	92
Processor	94
Speaker	95
Rear Chassis Fan	96
Power Supply	98
System Board	100
Removal and Replacement Procedures Small Form Factor (SFF) Chassis	102
Preparation for Disassembly	102
Access Panel	103
Front Bezel	104
Front Bezel Security	105
Bezel Blanks	107
Memory	108
DIMMs	108
DDR3-SDRAM DIMMs	108
Populating DIMM Sockets	108
Installing DIMMs	109
Expansion Card	111
System Board Connections	115
Drives	116
Drive Positions	117
Installing and Removing Drives	117
Removing a 5.25-inch Drive from a Drive Bay	118
Installing a 5.25-inch Drive into a Drive Bay	119
Removing a 3.5-inch Drive from a Drive Bay	121
Installing a 3.5-inch Drive into a Drive Bay	123
Removing and Replacing the Primary 3.5-inch Internal Hard Drive	125
Removing and Replacing a Removable 3.5-inch SATA Hard Drive	127
Fan duct	132
Front Fan Assembly	133
Hood Sensor	135
Front I/O, Power Switch Assembly	136
Speaker	138
Heat sink	139
Processor	141
Power Supply	142
System Board	144
Using the Small Form Factor Computer in a Tower Orientation	146
Troubleshooting Without Diagnostics	147
Safety and Comfort	147
Before You Call for Technical Support	147
Helpful Hints	148
Solving General Problems	150
Solving Power Problems	154
Solving Hard Drive Problems	155
Solving Media Card Reader Problems	158
Solving Display Problems	160
Solving Audio Problems	164
Solving Printer Problems	166
Solving Keyboard and Mouse Problems	167
Solving Hardware Installation Problems	169
Solving Network Problems	171
Solving Memory Problems	173
Solving Processor Problems	175
Solving CD-ROM and DVD Problems	175
Solving USB Flash Drive Problems	178
Solving Front Panel Component Problems	179
Solving Internet Access Problems	179
Solving Software Problems	181
Contacting Customer Support	182
POST Error Messages	183
POST Numeric Codes and Text Messages	184
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes	192
Password Security and Resetting CMOS	196
Resetting the Password Jumper	197
Clearing and Resetting the CMOS	198
Restoring and recovering in Windows 7	200
System Restore	200
System Recovery	201
System Recovery when Windows is responding	201
System Recovery when Windows is not responding	202
System recovery using recovery media	202
Creating recovery media	203
Using recovery media	203
Battery Replacement	205
Power Cord Set Requirements	208
General Requirements	208
Japanese Power Cord Requirements	208
Country-Specific Requirements	209
Specifications	210
MT Specifications	210
SFF Specifications	212

Match case Limit results 1 per page

media card reader

MT installation

MT removal

SFF installation

113

SFF removal

111

Media Card Reader problems

148

memory

MT installation

MT socket population

MT specifications

SFF installation

SFF socket population

SFF specifications

memory module

spare part number

55, 98

memory modules

spare part number

23, 29, 30,

31, 38, 39

memory problems

163

monitor problems

150

mouse

cleaning

mouse problems

157

mouse, spare part number

26,

access panel, spare part

number

23, 29

disassembly preparation

fan with guard, spare part

number

fan, spare part number

fan/baffle assembly removal

and replacement

front bezel, spare part

number

23, 30

front I/O assembly, spare part

number

24, 29

front USB panel removal and

replacement

heat sink removal and

replacement

heat sink, spare part number

25, 29

power supply removal and

replacement

power supply, spare part

number

23, 28

power switch/LED assembly

removal and replacement

power switch/LED assembly,

spare part number

24, 29

preparation for disassembly

processor removal and

replacement

rear chassis fan removal and

replacement

SATA hard drive cable, spare

part number

24, 29

SATA optical drive cable, spare

part number

24, 29

speaker removal and

replacement

speaker, spare part number

25, 29

system board removal and

replacement

system board, spare part

number

23, 30

network problems

161

numeric error codes

174

operating guidelines

optical drive

MT installation

MT removal

SFF installation

109

SFF removal

108

spare part numbers

27, 29,

36, 38

optical drive problems

165

overheating, prevention

password

clearing

186

power-on

186

setup

186

POST error messages

173

power cord set requirements

country specific

199

power problems

144

power supply

fan

MT removal and replacement

MT spare part number

operating voltage range

200,

202

SFF removal and

replacement

132

power supply, MT

spare part number

23, 28

power supply, SFF

spare part number

31, 37

power switch/LED assembly

MT removal and replacement

MT spare part number

power switch/LED assembly, MT

spare part number

24, 29

power-on password

186

printer port (expansion), spare part

number

29, 38

printer port, PCI card

spare part number

printer port, spare part number

printer problems

156

problems

audio

154

CD-ROM or DVD

165

flash drive

168

front panel

169

general

140

hard drive

145

hardware installation

159

Internet access

169

keyboard

157

Media Card Reader

148

memory

163

monitor

150

mouse

157

network

161

power

144

printer

156

processor

165

software

171

processor

MT removal and replacement

Index

205