HP ProBook 6550b HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint
HP ProBook 6550b - Notebook PC Manual
View all HP ProBook 6550b manuals
Add to My Manuals
Save this manual to your list of manuals |
HP ProBook 6550b manual content summary:
- HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 1
HP ProBook 6455b Notebook PC HP ProBook 6555b Notebook PC HP ProBook 6450b Notebook PC HP ProBook 6550b Notebook PC Maintenance and Service Guide - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 2
Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 3
or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 4
iv Safety warning notice - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 5
Table of contents 1 Product description ...1 2 External component identification 14 Identifying the hardware ...14 Top components ...15 Display components 15 Keys ...16 Pointing devices ...18 Buttons and fingerprint reader 19 Lights ...22 Front components ...26 Right-side components ...27 Left- - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 6
tag ...77 Computer feet ...78 Battery ...79 SIM ...80 Bluetooth module ...81 Mass storage device 83 Expansion memory module 86 WLAN module ...88 WWAN module ...92 Optical drive ...94 Keyboard ...96 Primary memory module 100 RTC battery ...102 Switch cover ...103 Power button board 105 Palm - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 7
164 Diagnostics menu 165 System Configuration menu 166 Computer Setup in Windows XP 169 Starting Computer System Configuration menu 174 6 Specifications ...177 Computer specifications ...177 39.6-cm (15.6-in) display specifications 178 35.6-cm (14.0-in) display specifications 179 Hard drive - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 8
Windows Vista operating system DVD (purchased separately 190 Backup and recovery in Windows XP 191 Overview ...191 Backing up your information 191 Performing a recovery 192 Recovering your information 192 Recovering the operating system ...201 Battery ...201 Display ...201 Index ...207 viii - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 9
Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC HP ProBook 6555b Notebook PC √ HP ProBook 6455b Notebook PC √ HP ProBook 6550b Notebook PC √ HP ProBook 6450b Notebook PC √ AMD Phenom II Quad-Core Mobile - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 10
Category Chipset Graphics Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC AMD Athlon II Dual-Core Processor √ √ P340 (2.2 GHz, 25W, 1 MB L2 cache) AMD Athlon II Dual-Core Processor √ √ for Notebook PCs P320 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 11
Panels Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Supports dual-display ports through √ √ √ √ docking station Supports HP Privacy Filter √ √ √ √ Supports 16×9 aspect ratio display √ √ √ √ panels - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 12
6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC 14.0" HD LED AG with webcam √ √ (1366x768) WWAN 14.0" HD LED BV with webcam √ (1366x768) WWAN 14.0" HD+ LED AG with webcam √ √ (1600x900) WWAN 2 customer-accessible/upgradable - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 13
Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Supports the following hard drives: √ √ √ √ Stereo speakers (2) √ √ √ √ Integrated 2-megapixel camera with √ √ √ √ fixed focus 56k v.92 MDC data/fax modem - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 14
Category Ethernet Wireless Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Marvell 88E8059 10/100/1000 √ √ network interface card (NIC) 82577LC non-vPro (HM57) √ √ 82577LM vPro (QM57) √ √ Intel Ethernet - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 15
HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Integrated wireless personal-area √ √ √ √ network (WPAN) options via Bluetooth® module External media ExpressCard/54 slot cards √ √ √ √ Media Card Reader supporting - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 16
Category Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC RJ-45 (Ethernet, includes link and √ √ √ √ activity lights) Serial √ Stereo headphone √ √ √ √ Stereo microphone √ √ √ √ USB v. 2.0 √ √ √ - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 17
PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Supports 12-cell Ultra Capacity √ √ √ √ Battery Supports HP Fast Charge √ √ √ √ Technology Security cable slot √ √ √ √ Trusted platform module (TPM) 1.2 √ √ √ √ and TPM enhanced drive - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 18
Operating system Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Preinstalled without √ √ √ √ Microsoft® Office: ● Windows® 7 Home Premium 64 ● Windows 7 Home Premium 32 ● Windows 7 Pro 64 ● Windows 7 Pro - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 19
Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Preinstalled with Microsoft √ √ √ √ Office: ● Windows 7 Home Basic 32 ● Windows 7 Home Premium 64 ● Windows 7 Home Premium 32 ● Windows 7 Pro 64 ● Windows - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 20
HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Restore Media (OSDVD): √ √ √ √ ● Windows 7 Home Basic 32 ● Windows 7 Home Premium 64 ● Windows 7 Home Premium 32 ● Windows 7 Pro 64 ● Windows 7 Pro 32 ● Windows - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 21
Enterprise 32 ● Windows Vista Enterprise 64 End-user replaceable parts: AC adapter Battery (system) Hard drive Memory module Optical drive SIM WLAN module WPAN module WWAN module HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 22
using Device Manager. NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing applications, running utilities, or changing Windows settings. Refer to Help and Support for - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 23
wireless local area networks (WLAN). (4) Webcam light (select models only) On: The webcam is in use. (5) Webcam (select models only) Records audio and video and captures still photographs. (6) Internal display switch Turns off the display or initiates the Sleep state (Windows 7 and Windows - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 24
to the illustration that most closely matches your computer. Item Component (1) esc key (2) fn key (3) Windows logo key (4) Windows applications key (5) Integrated numeric keypad keys (6) Function keys Description Displays system information when pressed in combination with the fn - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 25
esc key (2) fn key (3) Windows logo key (4) Windows applications key (5) Embedded numeric keypad keys (6) Function keys Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with a function key or - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 26
. *This table describes factory settings. To view or change pointing device preferences: ● In Windows 7 and Windows Vista: Select Start > Control Panel > Hardware and Sound > Mouse. ● In Windows XP: Select Start > Control Panel > Printers and Other Hardware > Mouse. 18 Chapter 2 External component - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 27
the computer. To learn more about your power settings, select one of the following: ● In Windows 7 and Windows Vista: select Start > Control Panel > System and Maintenance > Power Options. ● In Windows XP: select Start > Control Panel > Performance and Maintenance > Power Options. Top components 19 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 28
on or off but does not establish a wireless connection. Mutes and restores speaker sound. Decreases computer volume. Increases computer volume. Opens the Windows calculator feature. Allows a fingerprint logon to Windows, instead of a password logon. 20 Chapter 2 External component identification - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 29
the button to open the default Web browser. Turns the wireless feature on or off but does not establish a wireless connection. Mutes and restores speaker sound. Decreases computer volume. Increases computer volume. Allows a fingerprint logon to Windows, instead of a password logon. Top components 21 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 30
Blue: An integrated wireless device, such as a WLAN device, the HP Mobile Broadband Module (select models only), and/or a Bluetooth device, is on. ● Amber: All wireless devices are off. ● On: The computer is on. ● Blinking: The computer is in the Sleep state (Windows 7 and Windows Vista) or Standby - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 31
battery level. ● Blinking turquoise: The hard drive or optical drive (select models only) is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. ● On: The computer is on. ● Off: The computer is off or in the Sleep state (Windows 7 and Windows Vista) or Standby (Windows - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 32
only), and/or a Bluetooth device, is on. ● Amber: All wireless devices are off. ● On: The computer is on. ● Blinking: The computer is in the Sleep state (Windows 7 and Windows Vista) or Standby (Windows XP). ● Off: The computer is off or in Hibernation. ● Amber: A battery is charging. ● Turquoise - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 33
Blinking turquoise: The hard drive or optical drive (select models only) is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. ● On: The computer is on. ● Off: The computer is off or in the Sleep state (Windows 7 and Windows Vista) or Standby (Windows XP) or Hibernation - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 34
(3) Battery light (4) Drive light (5) Webcam light (select models only) (6) Display release latch (7) Speakers (2) Description ● Blue: An integrated wireless device, such as a wireless local area network (WLAN) device, the HP Mobile Broadband Module (select models only), and/or a Bluetooth - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 35
(SD) High Capacity Memory Card ● micro Secure Digital (SD) Memory Card (adapter required) ● xD-Picture Card Supports an optical drive or a hard drive. Connects an optional USB device. Connects an optional IEEE 1394 or 1394a device, such as a camcorder. Connects an optional device such as a serial - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 36
● MultiMediaCard Plus ● Secure Digital (SD) Memory Card ● Secure Digital (SD) High Capacity Memory Card ● micro Secure Digital (SD) Memory Card (adapter required) ● xD-Picture Card Supports an optical drive or a hard drive. Connects an optional USB device. Connects an optional IEEE 1394 or 1394a - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 37
(3) USB ports (3) (4) ExpressCard slot (5) Audio-in (microphone) jack (6) Audio-out (headphone) jack Description Enables airflow Connects an optional digital display device such as a high-performance monitor or projector. Connect optional USB devices. Supports optional ExpressCards. Connects - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 38
ports (3) (4) Smart Card Reader (select models only) (5) Audio-in (microphone) jack (6) Audio-out (headphone) jack Connects an optional digital display device such as a high-performance monitor or projector. Connect optional USB devices. Supports optional smart cards and Java™ Cards. Connects - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 39
network cable. Connects an external VGA monitor or projector. Connects an AC adapter. item Component (1) RJ-45 (network) jack (2) External monitor port (3) Power connector Description Connects a network cable. Connects an external VGA monitor or projector. Connects an AC adapter. Rear components - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 40
(7) Hard drive bay (8) Memory module compartment Description Holds the battery. Contains a wireless subscriber identity module (SIM) (select models only). The SIM slot is located inside the battery bay. Releases the battery from the battery bay. Connects an optional docking device. Connects an - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 41
(10) Bluetooth compartment Description Contains an HP Mobile Broadband Module (select models only). NOTE: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 42
the service tag: NOTE: The computer battery must be removed to access the service tag. (1) Product name: This is the product name affixed to the front of the device. is the alphanumeric identifier used to locate documents, drivers, and support for the computer. 34 Chapter 3 Illustrated parts catalog - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 43
Computer major components Item Description Spare part number (1) Display assembly (includes 3 WLAN antenna transceivers and cables, microphones, nameplate, and logo): For use only on HP Compaq 6555b and 6550b Notebook PC models Computer major components 35 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 44
capability (includes 2 WWAN antenna cables) 613370-001 For use only on HP Compaq 6455b and 6450b Notebook PC models 14.0" HD LED AG (1366×768) 613372-001 14.0" HD See Display assembly components on page 48 for display assembly internal component spare part information. (2) Switch cover ( - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 45
number (3) Power button board (includes cable) 613310-001 (4) Keyboard (includes keyboard cable): For use only on computer models equipped with a 15.6-in display assembly, pointing stick, TouchPad, and numeric keypad: For use in Belgium 613385-A41 For use in Bulgaria 613385-261 For use in - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 46
Item Description Spare part number For use in the United States 613385-001 For use only on computer models equipped with a 15.6-in display assembly, TouchPad, and numeric keypad: For use in Belgium 613386-A41 For use in Bulgaria 613386-261 For use in the Czech Republic and Slovakia - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 47
Item Description Spare part number For use in the United States 613386-001 For use only on computer models equipped with a 14.0-in display assembly, pointing stick, and TouchPad: For use in Belgium 613332-A41 For use in Bulgaria 613332-261 For use in Czech Republic and Slovakia 613332- - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 48
Item Description Spare part number For use in the United States 613332-001 For use only on computer models equipped with a 14.0-in display assembly and TouchPad: For use in Belgium 613384-A41 For use in Bulgaria 613384-261 For use in Czech Republic and Slovakia 613384-A81 For - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 49
only on computer models equipped with a 14.0-in display assembly 613344-001 Includes: ExpressCard slot bezel Mass storage device cover Memory module compartment cover Bluetooth module compartment cover Wireless module compartment cover Optical drive slot bezel (not illustrated) NOTE: See - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 50
Dual-Core P320 2.1-GHz processor (25W, 1-MB L2 cache) 594165-001 For use only on HP Compaq 6550b and 6450 computer models: Intel Core i7- 625824-001 35W Intel Core i5-540M 2.53-GHz processor (turbo up to 3.06-GHz), 3-MB L3 cache, 4 threads, 594646-001 35W Intel Core i5-520M 2.40-GHz processor - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 51
For use only on computer models equipped with a 14.0-in display assembly 613348-001 System board (includes replacement thermal material): For use only on HP Compaq 6555b and 6455b computer models For use only on computer models equipped with a graphics subsystem with UMA memory in 613397-001 all - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 52
and WWAN capability in the People's Republic of China 616790-001 For use only on HP Compaq 6550b and 6450b computer models For use only on computer models equipped with an Intel HM57 graphics subsystem with discrete memory in all countries and regions except Russia and the People's Republic - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 53
±RW SuperMulti Double-Layer Drive DVD±RW SuperMulti Double-Layer Drive with LightScribe DVD-ROM Drive Upgrade Bay cradle (not illustrated): For use only on HP Compaq 6555b and 6455b computer models For use only on HP Compaq 6550b and 6450b computer models Mass storage device: 613306-001 613314-001 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 54
hard drive bracket and 4 screws) 630891-001 Solid-state drive (includes bracket): ● 160-GB, 2.5-in solid-state drive (for use only on HP Compaq 6550b and 6450b computer models) ● 128-GB, 2.5-in solid-state drive ● 80-GB, 2.5-in solid-state drive 613357-001 613356-001 625133-001 Bluetooth - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 55
Item Description Spare part number Broadcom BCM94313HMG2L 802.11 b/g/n 1 x 1 Half MiniCard 593836-001 Intel Centrino Wireless-N 1000 802.11 b/g/n 1×2 WLAN module 593530-001 Intel Centrino Wireless-N 1000 802.11 b/g 1×2 WLAN module 593531-001 Intel 6200 802.11a/g/n WLAN module for use in - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 56
Compaq 6555b and 6545b computer models equipped with a 15.6- 583232-001 in display assembly For use only on HP Compaq 6555b and 6545b computer models equipped with a 14.0- 583959-001 in display assembly For use only on HP Compaq 6550b and 6540b computer models equipped with a 15.6- 613328-001 in - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 57
(7) (8) Description Spare part number For use only on HP Compaq 6550b and 6540b computer models equipped with a 14.0- 613327-001 in display assembly Display Cable Kit: For use only on computer models equipped with a 15.6-in HD+ display assembly For use only on computer models equipped with a 15 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 58
Cable Kit Item (1) (2) (3) Description Cable kit TouchPad board cable Bluetooth module cable Modem module cable (includes RJ-11 connector) Spare part number 613352-001 50 Chapter 3 Illustrated parts catalog - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 59
-001 160-GB, 7200-rpm 620893-001 Hard Drive Hardware Kit (not illustrated, includes hard drive bracket and 4 screws) 630891-001 Solid-state drive (includes cable adapter, bracket, and 4 isolators): 160-GB solid-state drive (for use only on HP Compaq 6550b and 6450b computer models) 613357-001 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 60
Item Description For use only with HP Compaq 6555b and 6455b computer models For use only with HP Compaq 6550 and 6450 computer models Spare part number 583251-001 613682-001 52 Chapter 3 Illustrated parts catalog - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 61
in display assembly ExpressCard slot bezel Mass storage device cover (includes 2 captive screws) Memory module compartment cover (includes 1 captive screw) Bluetooth module compartment cover (includes 1 captive screw) Wireless module compartment cover (includes 2 captive screws) Optical drive slot - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 62
Miscellaneous parts Description AC adapter: 90-W PFC HP Smart adapter 90-W PFC EM HP Smart adapter 65-W PFC RC/V HP Smart adapter 65-W PFC RC/V EM HP Smart adapter Power cord: For use in Argentina For use in Brazil For use in Denmark For use in Europe, the Middle East, and Africa For use - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 63
001 510100-011 518434-001 RTC battery (includes cable and double-sided tape) 6-cell, 47-WH battery 6-cell, 55-WH battery Power cord for use in Canada equipped with a 15.6-in display assembly) and 583957-001 (for use only on computer models equipped with a 14.0-in display assembly). Modem module for - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 64
. The Bluetooth module cable is included in the Cable Kit, spare part numbers 613352-001 (for use only on computer models equipped with a 15.6-in display assembly) and 583957-001 (for use only on computer models equipped with a 14.0-in display assembly). Broadcom 4312G 802.11b/g WiFi Adapter module - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 65
with a 14.0-in HD display assembly Display Hinge Kit for use only on HP Compaq 6555b and 6454b computer models equipped with a 15.6-in display assembly (includes left and right hinges) Latch Kit (includes battery eject arm, latch, and spring) MultiBay hard drive carrier TouchPad for use only - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 66
and 6455b computer models (includes replacement thermal material) Intel Core i5-520M (2.4 GHz (Turbo up to 2.93 GHz), 3 MB L3 cache, 4 threads, 35 W) for use only on HP Compaq 6550b and 6450b computer models (includes replacement thermal material) Intel Core i5-540M (2.53 GHz (Turbo up to 3.06 GHz - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 67
-001 613301-001 613302-001 613303-001 613304-001 613305-001 613306-001 613307-001 Intel HM57 system board for use only on HP Compaq 6550b and 6450b computer models equipped with a graphics subsystem with UMA memory in Russia and the People's Republic of China (includes replacement thermal material - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 68
613321-001 613322-001 613323-001 613325-001 613327-001 613328-001 613329-001 Intel QM57 system board for use only on HP Compaq 6550b and 6450b computer models equipped with a graphics subsystem with discrete memory and WWAN capability in the People's Republic of China (includes replacement thermal - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 69
613332-091 613332-121 613332-131 613332-141 613332-161 613332-171 613332-201 613332-211 613332-251 613332-261 613332-281 Base enclosure for use only on computer models equipped with a 15.6-in display assembly (includes 7 rubber feet) Keyboard for use only on computer models equipped with a 14.0-in - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 70
use only on computer models equipped with a 14.0-in display assembly with a pointing stick and TouchPad in Europe (includes keyboard cable) Top cover for use only on computer models equipped with a 14.0-in display assembly and 2-button TouchPad Top cover for use only on computer models equipped with - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 71
Heat sink for use only on HP Compaq 6550b and 6450b computer models equipped with a graphics subsystem with UMA memory (includes replacement thermal material) Cable Kit NOTE: See "Cable Kit" on page 3-12 for more Cable Kit spare part information. 250-GB, 7200-rpm hard drive (includes bracket) 320-GB - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 72
and cables, 2 WWAN antenna transceivers and cables, microphones, nameplate, and logo) 14.0-in, HD, LED, BV display assembly (1366 x 768), WWAN, for use only on HP Compaq 6450b computer models not equipped with a webcam (includes 3 WLAN antenna transceivers and cables, 2 WWAN antenna transceivers - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 73
-081 613384-091 613384-121 613384-131 613384-141 613384-161 613384-171 613384-201 613384-211 613384-251 14.0-in, HD+, LED, AG display assembly (1600 x 900) for use only on computer models equipped with a webcam and WWAN (includes 3 WLAN antenna transceivers and cables, 2 WWAN antenna transceivers - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 74
, TouchPad, and a numeric keypad in the United States (includes keyboard cable) Keyboard for use only on computer models equipped with a 15.6-in display assembly with a pointing stick, TouchPad, and a numeric keypad in the United Kingdom (includes keyboard cable) Keyboard for use only on computer - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 75
613385-A41 613385-A81 613385-AB1 613385-AD1 613385-B31 613385-B71 Keyboard for use only on computer models equipped with a 15.6-in display assembly with a pointing stick, TouchPad, and a numeric keypad in Spain (includes keyboard cable) Keyboard for use only on computer models equipped with a 15 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 76
613386-121 613386-131 613386-141 613386-161 613386-171 613386-201 Keyboard for use only on computer models equipped with a 15.6-in display assembly with a pointing stick, TouchPad, and a numeric keypad in Israel (includes keyboard cable) Keyboard for use only on computer models equipped with a 15 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 77
keyboard cable) Keyboard for use only on computer models equipped with a 15.6-in display assembly, TouchPad, and a numeric keypad in Europe (includes keyboard cable) AMD UMA system board for use only on HP Compaq 6555b and 6455b computer models (includes replacement thermal material) AMD UMA, WWAN - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 78
replacement thermal material) Intel Core i5-450M (2.40 GHz (Turbo up to 2.66 GHz), 3 MB L3 cache, 4 threads, 35 W) for use only on HP Compaq 6550b and 6450b computer models (includes replacement thermal material) Upgrade bay cradle Heat sink for SouthBridge chipset Display Cable Kit for use only - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 79
626978-001 320-GB, 7200-rpm hard drive (includes bracket) 627971-001 6-cell, 51-WH battery 628941-001 Intel P4600 2.0-GHz processor (2-MB L2 cache, 35W; includes replacement thermal material) 630891-001 Hard Drive Hardware Kit (includes hard drive bracket and screws) Sequential part number - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 80
must keep in mind during disassembly and assembly procedures. NOTE: As you remove each subassembly from the device, place the subassembly (and all accompanying screws) away from the work area to prevent damage. Plastic parts CAUTION: Using excessive force during disassembly and reassembly can damage - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 81
, observe these precautions: Before removing or inserting a hard drive, shut down the device. If you are unsure whether the device is off or in Hibernation, turn the device on, and then shut it down through the operating system. Before handling a drive, be sure that you are discharged of static - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 82
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function DIPS from vinyl tray Removing DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box Typical electrostatic voltage levels Relative - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 83
Follow these grounding workstation guidelines: ● Cover the workstation with approved static-shielding material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 84
at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 85
determine what components and parts are needed. (4) Warranty period: This number describes the duration of the warranty period for the device. (5) Model description: This is the alphanumeric identifier used to locate documents, drivers, and support for the device. Component replacement procedures 77 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 86
Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 613459-001. There are 7 rubber feet that attach to the base enclosure in the locations shown in the following illustration. 78 Chapter 4 Removal and replacement procedures - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 87
it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery: 1. Turn the computer upside - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 88
through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79). Remove - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 89
system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79). 5. Remove the accessory cover - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 90
(1) by lifting the right side of the module out of the Bluetooth module compartment. 4. Disconnect the Bluetooth module cable (2) from the Bluetooth module. 5. Remove the Bluetooth module (3). Reverse this procedure to install the Bluetooth module. 82 Chapter 4 Removal and replacement procedures - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 91
through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79). Remove - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 92
14.0-in display assembly). 5. Loosen the Phillips PM2.5×13.0 captive screw (1) that secures the mass storage device in the mass storage device bay. 6. Grasp the Mylar tab (2) on the mass storage device bracket, and slide the mass storage device (3) to the right to disconnect it from the system board - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 93
bracket, follow these steps: a. Remove the four Phillips PM3.0×3.0 screws (1) that secure the mass storage device bracket to the mass storage device. b. Lift the bracket (2) straight up to remove it from the mass storage device. Reverse this procedure to reassemble and install the mass storage - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 94
through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79). Remove - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 95
CAUTION: To prevent damage to the memory module, hold it by the edges only. Do not touch the components on the memory module. 6. Grasp the edge of the memory module (2), and then pull it out of the memory module slot. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 96
, Zambia, and Zimbabwe 582564-002 Broadcom BCM94313HMG2L 802.11 b/g/n 1 x 1 Half MiniCard 593836-001 Intel Centrino Wireless-N 1000 802.11 b/g/n 1×2 WLAN module 593530-001 Intel Centrino Wireless-N 1000 802.11 b/g 1×2 WLAN module 593531-001 88 Chapter 4 Removal and replacement procedures - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 97
through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the device by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79). Component - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 98
Main" terminal. The white WLAN antenna cable is connected to the WLAN module "Aux" terminal. 2. Loosen the two Phillips PM2.0×6.0 captive screws (1) that secure the wireless module compartment cover to the computer. 3. Lift the rear edge of the cover (2) to detach it from the computer. 4. Remove the - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 99
designed with a notch (5) to prevent incorrect insertion of the WLAN module into the WLAN module slot. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. Reverse - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 100
operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79). 5. Remove the wireless - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 101
designed with a notch (4) to prevent incorrect insertion of the WWAN module into the WWAN module slot. NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. Reverse - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 102
system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79). Remove the optical drive - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 103
bracket, follow these steps: a. Position the optical drive with the rear toward you. b. Remove the three Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical drive. c. Remove the optical drive bracket (2). Reverse this procedure to reassemble and install the optical - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 104
For use in Latin America 613385-161 For use in the United States 613385-001 For use only on computer models equipped with a 15.6-in display assembly, TouchPad, and numeric keypad: For use in Belgium 613386-A41 For use in the Netherlands 613386-B31 For use in Bulgaria 613386-261 For - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 105
For use in Latin America 613386-161 For use in the United States 613386-001 For use only on computer models equipped with a 14.0-in display assembly, pointing stick, and TouchPad: For use in Belgium 613332-A41 For use in the Netherlands 613332-B31 For use in Bulgaria 613332-261 For - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 106
through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79). Remove - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 107
rest. 7. Release the zero insertion force (ZIF) connector to which the pointing stick cable (1) is attached, and then disconnect the pointing stick cable from the system board. 8. Release the ZIF connector to which the keyboard cable (2) is attached, and then disconnect the keyboard cable from the - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 108
shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 109
3. Grasp the edge of the memory module (2), and then pull it out of the memory module slot. NOTE: Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot. Reverse this procedure to install the primary memory module. Component replacement procedures 101 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 110
shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 111
shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 112
6. Lift the left and right sides of the switch cover (2) until it detaches from the computer. 7. Remove the switch cover. Reverse this procedure to install the switch cover. 104 Chapter 4 Removal and replacement procedures - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 113
system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79). 5. Remove the switch cover - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 114
4. Remove the power button board (3) and cable. Reverse this procedure to install the power button board. 106 Chapter 4 Removal and replacement procedures - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 115
shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 116
(1) is attached, and then disconnect the fingerprint reader board cable (2) from the system board. 7. Lift the front edge of the palm rest (3) until it rests fingerprint reader board cable from the opening (5) in the top cover. 9. Remove the palm rest. Reverse this procedure to install the - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 117
shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 118
3. Release the ZIF connector to which the TouchPad cable is attached, and then disconnect the TouchPad cable (3) from the system board. Reverse this procedure to install the TouchPad. 110 Chapter 4 Removal and replacement procedures - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 119
it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 120
3. Remove the fan (3). Reverse this procedure to install the fan. 112 Chapter 4 Removal and replacement procedures - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 121
it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 122
material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed: ● Thermal paste is used on the processor (1) and the heat sink section (2) that services it. ● Thermal pads are used on the Northbridge chip (3) and the heat sink section - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 123
Reverse this procedure to install the heat sink. Component replacement procedures 115 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 124
on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 116 Chapter 4 Removal and - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 125
4. Remove the battery (see Battery on page 79). 5. Remove the following components: a. Keyboard (see Keyboard on page 96) b. Switch cover (see Switch cover on page 103) c. Fan (see Fan on page 111) d. Heat sink (see Heat sink on page 113) Remove the processor: 1. Use a flat-bladed screwdriver to - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 126
on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 118 Chapter 4 Removal and - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 127
the battery (see Battery on page 79). 5. Disconnect the antenna cables from the WLAN (see WLAN module on page 88) and WWAN modules (see WWAN module on page 92). 6. Remove the keyboard (see Keyboard on page 96). 7. Remove the switch cover (see Switch cover on page 103). Remove the display assembly - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 128
panel cable (3) from the system board. 9. Release the wireless antenna cables from the opening in the top cover (1). 10. Remove the wireless antenna cables from the clips (2) and routing channel built into the top cover. CAUTION: Support the display assembly when removing the following screws - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 129
assembly (2) straight up and remove it. 13. If it is necessary to replace the display bezel or any of the display assembly internal components: a. Remove the eight rubber screw covers (1). The rubber screw covers are included in the Rubber Kit, spare part number 613459-001. b. Remove the eight - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 130
following spare part numbers: ● 613322-001-For use only on computer models equipped with a 15.6-in display assembly and a webcam ● 613321-001-For use only on computer models equipped with a 15.6-in display assembly but not a webcam ● 613320-001-For use only on computer models equipped with a 14.0-in - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 131
the two Phillips PM2.5×6.0 screws that secure the display panel to the display enclosure. b. Lift the top edge of the display panel (1), and then swing it up and forward until it rests upside down in front of the display enclosure. c. Release the support strip (2) and locking bar (3) that secure the - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 132
panel cable from the clips (2) and routing channel built into the bottom edge of the display enclosure. h. Remove the display panel cable (3). The display panel cable is included in the Display Cable Kit, using the following spare part numbers: ● 583956-001-For use only on computer models equipped - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 133
PM2.0×3.0 screws (1) that secure the display hinges to the display panel. j. Remove the display hinges (2). The display hinges are available in the Display Hinge Kit, spare part numbers 583232-001 (for use only on computer models equipped with a 15.6-in display assembly) and 583959-001 (for use - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 134
m. Remove the two Phillips PM2.0×3.0 screws (1) that secure the display hinge covers to the display hinges. n. Remove the display hinge covers (2) by sliding them off of the display hinges. The display hinge covers are available in the Display Hinge Kit, spare part numbers 583232-001 (for use only - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 135
attached to the enclosure with double-sided tape.) c. Remove the WLAN antenna transceivers (3) and cables. The WLAN antenna transceivers and cables are included in the Display Cable Kit, using the following spare part numbers: ● 583956-001-For use only on computer models equipped with a 15.6-in HD - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 136
the microphone cables from the clips and routing channel (3) built into the bottom edge of the display enclosure. d. Remove the microphones and cables (4). The microphones and cables are included in the Display Cable Kit, using the following spare part numbers: ● 583956-001-For use only on computer - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 137
● 583231-001-For use only on computer models equipped with a 14.0-in HD display assembly Reverse this procedure to reassemble and install the display assembly. Component replacement procedures 129 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 138
and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79). 5. Remove the following components: ● Bluetooth module (see Bluetooth module on page 81) ● Mass storage device (see Mass storage device on page 83) ● Optical drive (see Optical drive on page 94 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 139
storage device bay) and the five Phillips PM2.0×3.0 screws (2) (in the optical drive and battery bays) that secure the top cover to the base display assembly. 4. Remove the nine slotted Torx T8M2.5×7.0 screws (1) and the two slotted Torx T8M2.5×11.0 screws (2) that secure the top cover to the base - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 140
.5×7.0 screws (1) and the two slotted Torx T8M2.5×11.0 screws (2) that secure the top cover to the base enclosure. 6. Lift the rear edge (1) of the top cover until it detaches from the base enclosure. 7. Remove the top cover (2) by lifting it straight up. Reverse this procedure to install the top - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 141
and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79). 5. Remove the following components: ● Bluetooth module (see Bluetooth module on page 81) ● Mass storage device (see Mass storage device on page 83) ● Optical drive (see Optical drive on page 94 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 142
3. Remove the Smart Card Reader (4) from the ExpressCard assembly. Reverse this procedure to install the Smart Card reader. 134 Chapter 4 Removal and replacement procedures - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 143
and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79). 5. Remove the following components: ● Bluetooth module (see Bluetooth module on page 81) ● Mass storage device (see Mass storage device on page 83) ● Optical drive (see Optical drive on page 94 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 144
to the right. NOTE: Steps 4 and 5 apply only to computer models equipped with a 14.0-in display assembly. 4. Lift the right side (1) of the ExpressCard assembly to disconnect it from the system board. 5. Remove the ExpressCard assembly (2) by sliding it up and to the right. Reverse this procedure - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 145
and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79). 5. Remove the following components: a. Bluetooth module (see Bluetooth module on page 81) b. Mass storage device (see Mass storage device on page 83) c. Optical drive (see Optical drive on page 94 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 146
3. Disconnect the modem module cable (3) from the modem module. Reverse this procedure to install the modem module. 138 Chapter 4 Removal and replacement procedures - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 147
and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 79). 5. Remove the following components: a. Bluetooth module (see Bluetooth module on page 81) b. Mass storage device (see Mass storage device on page 83) c. Optical drive (see Optical drive on page 94 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 148
only to computer models equipped with a 14.0-in display assembly. 3. Disconnect the speaker cable (1) from the ExpressCard assembly. 4. Remove the slotted Torx T8M2.5×7.0 screw (2) that secures the speaker assembly to the base enclosure. 5. Remove the speaker assembly (3). Reverse this procedure - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 149
and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79). 5. Remove the following components: a. Bluetooth module (see Bluetooth module on page 81) b. Mass storage device (see Mass storage device on page 83) c. Optical drive (see Optical drive on page 94 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 150
2. Remove the Bluetooth module cable from the clips and routing channel (2) built into the base enclosure. Reverse this procedure to install the Bluetooth module cable. 142 Chapter 4 Removal and replacement procedures - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 151
devices connected to the computer. 3. Disconnect the power cord. 4. Remove the battery (see Battery on page 79). 5. Remove the following components: a. Bluetooth module (see Bluetooth module on page 81) b. Mass storage device (see Mass storage device on page 83) c. Optical drive (see Optical drive - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 152
4. Remove the card reader/USB board by sliding it up and to the left (4). Reverse this procedure to install the card reader/USB board. 144 Chapter 4 Removal and replacement procedures - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 153
and WWAN capability in the People's Republic of China 616790-001 For use only on HP Compaq 6550b and 6450b computer models: For use only on computer models equipped with an Intel HM57 graphics subsystem with discrete memory in all countries and regions except Russia and the People's Republic - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 154
and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79). 5. Remove the following components: a. Bluetooth module (see Bluetooth module on page 81) b. Mass storage device (see Mass storage device on page 83) c. Optical drive (see Optical drive on page 94 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 155
(see Display assembly on page 118) k. Top cover (see Top cover on page 130) l. ExpressCard assembly (see ExpressCard assembly on page 135) m. Speaker assembly (see Speaker assembly on page 139) n. Card reader/USB board (see Card reader/USB board on page 143) When replacing the system board, be - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 156
a 15.6in display assembly. 3. Use the middle of the system board (1) to lift the right side (2) of the system board until it rests at an angle. 4. Remove the system board (3) by sliding it away from the base enclosure at an angle. CAUTION: Do not attempt to remove the optical drive connector board - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 157
the board off of the system board. The optical drive connector board is available using spare part number 613314-001. The optical drive connector board is used only with computer models equipped with a 15.6-in display assembly. Reverse the procedure to install the system board. Component replacement - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 158
and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79). 5. Remove the following components: a. Bluetooth module (see Bluetooth module on page 81) b. Mass storage device (see Mass storage device on page 83) c. Optical drive (see Optical drive on page 94 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 159
3. Remove the serial connector (3). Reverse this procedure to install the serial connector and cable. Component replacement procedures 151 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 160
and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 79). 5. Remove the following components: a. Bluetooth module (see Bluetooth module on page 81) b. Mass storage device (see Mass storage device on page 83) c. Optical drive (see Optical drive on page 94 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 161
3. Remove the modem module cable (3). Reverse this procedure to install the modem module cable. Component replacement procedures 153 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 162
is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer. NOTE: An external keyboard or mouse connected to a USB port can be used with - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 163
hard drive mode. To return all settings in Computer Setup to the values that were set at the factory, follow these steps: 1. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 164
the on-screen instructions. - or - Use the arrow keys to select File system ROM, video revision, and keyboard controller version. Set or change the date and time on the computer. Replace the configuration settings in Computer Setup with the original factory settings. (Hard drive mode, password - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 165
the system components needed for starting the computer. ● F3 Run-In Test-Runs a comprehensive check on system memory. ● F4 Hard Disk Test-Runs a comprehensive self-test on any hard drive in the system. ● F5 Error Log-Displays a log file if any errors have occurred. Computer Setup in Windows 7 157 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 166
). When enabled, USB legacy support allows the following: ◦ Use of a USB keyboard in Computer Setup even when a Windows® operating system is not running. ◦ Startup from bootable USB devices, including a hard drive, diskette drive, or optical drive connected by a USB port to the computer. ● Select - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 167
). ● Enable/disable LAN/WLAN switching (disabled by default). ● Enable the ambient light sensor (enabled by default). ● Enable/disable the Notebook Multibay device (enabled by default). ● Enable/disable the integrated camera (select models only; enabled by default). Computer Setup in Windows 7 159 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 168
port also disables MultiBay devices and ExpressCard devices on the advanced port replicator. ● Enable/disable the 1394 port. NOTE: All AMT options are disabled by default. ● Enable/disable Firmware Verbosity. ● Enable/disable AMT Setup Prompt (CTRL-P). ● Enable/disable USB Key Provisioning Support - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 169
is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer. NOTE: An external keyboard or mouse connected to a USB port can be used with - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 170
hard drive mode. To return all settings in Computer Setup to the values that were set at the factory, follow these steps: 1. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 171
processor, cache and memory size, system ROM, video revision, and keyboard controller version. Set or change the date and time on the computer. Replace the configuration settings in Computer Setup with the original factory settings. (Hard drive mode, password settings, and security settings are not - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 172
security keys. Enter, change, or delete a BIOS administrator password. Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password. ● Enable/disable DriveLock on any computer hard drive (enabled by default). ● Change a DriveLock user password or - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 173
-Verifies the system components needed for starting the computer. ● Run-In Test-Runs a comprehensive check on system memory. ● Hard Disk Test-Runs a comprehensive self-test on any hard drive in the system. ● Error Log-Displays a log file if any errors have occurred. Computer Setup in Windows Vista - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 174
). When enabled, USB legacy support allows the following: ◦ Use of a USB keyboard in Computer Setup even when a Windows® operating system is not running. ◦ Startup from bootable USB devices, including a hard drive, diskette drive, or optical drive connected by a USB port to the computer. ● Enable - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 175
by default). ● Enable/disable the wireless button state (enabled by default). ● Enable/disable embedded WWAN device radio (enabled by default). ● Enable/disable embedded Bluetooth® device radio (enabled by default). ● Enable/disable the Network Interface Controller (LAN) (enabled by default). ● Set - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 176
Select Set Security Level Restore Security Defaults To do this Change, view, or hide security levels for all BIOS menu items. Restore the default security settings. 168 Chapter 5 Computer Setup - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 177
is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer. NOTE: An external keyboard or mouse connected to a USB port can be used with - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 178
hard drive mode. To return all settings in Computer Setup to the values that were set at the factory, follow these steps: 1. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 179
processor, cache and memory size, system ROM, video revision, and keyboard controller version. Set or change the date and time on the computer. Replace the configuration settings in Computer Setup with the original factory settings. (Hard drive mode, password settings, and security settings are not - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 180
security keys. Enter, change, or delete a BIOS administrator password. Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password. ● Enable/disable DriveLock on any computer hard drive (enabled by default). ● Change a DriveLock user password or - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 181
-Verifies the system components needed for starting the computer. ● Run-In Test-Runs a comprehensive check on system memory. ● Hard Disk Test-Runs a comprehensive self-test on any hard drive in the system. ● Error Log-Displays a log file if any errors have occurred. Computer Setup in Windows XP 173 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 182
). When enabled, USB legacy support allows the following: ◦ Use of a USB keyboard in Computer Setup even when a Windows® operating system is not running. ◦ Startup from bootable USB devices, including a hard drive, diskette drive, or optical drive connected by a USB port to the computer. ● Enable - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 183
by default). ● Enable/disable the wireless button state (enabled by default). ● Enable/disable embedded WWAN device radio (enabled by default). ● Enable/disable embedded Bluetooth® device radio (enabled by default). ● Enable/disable the Network Interface Controller (LAN) (enabled by default). ● Set - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 184
Select Set Security Level Restore Security Defaults To do this Change, view, or hide security levels for all BIOS menu items. Restore the default security settings. 176 Chapter 5 Computer Setup - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 185
Weight ● With WXGA display assembly, no optical drive, 320-GB, 7200-rpm hard drive, 2.55-AH battery, 1024-MB memory, no modem module, no Bluetooth kg (4.98 lbs) < 2.64 kg (5.82 lb) < 2.39 kg (5.27 lb ) 18.5 V dc @ 3.5 A - 65 W or 19.0 V dc @ 4.74 A - 90 W 3.5 A or 4.74 A 0°C to 35°C (32°F to 95°F) - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 186
operates well within this range of temperatures. 39.6-cm (15.6-in) display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 19.5 cm (7.68 in) 34 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 187
specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 17.6 cm (6.93 in) 31.1 cm (12.24 in) 35.7 cm (14.06 in) Up to 16.8 million 250:1 (typical) - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 188
to 55°C (41°F to 131°F) *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. 180 Chapter 6 Specifications - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 189
Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive specifications Applicable disc Read Write Random access time BD DVD Cache buffer Data transfer rate 2X BD-RAM 8X DVD 16X 180 ms 4.5 MB 9 MB/sec 2,400 KB/sec 2,400 KB/sec 2,400 KB/sec Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive specifications 181 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 190
DVD±RW and CD-RW SuperMulti Double-Layer Drive specifications Applicable disc Read Write Random access time DVD CD Cache buffer Data transfer rate 24X CD-ROM 8X DVD-ROM 24X CD-R 16X CD- - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 191
DVD ROM Drive specifications Applicable disc Read Write Random access time DVD CD Cache buffer Data transfer rate CD-R (24X) CD-RW (24X) CD-ROM (24X) DVD (8X) /s (150 KB/s at 1X CD rate) 3600 KB/s (150 KB/s at 1X CD rate) 10,800 KB/s (1,352 KB/s at 1X DVD rate) DVD ROM Drive specifications 183 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 192
and recovery To protect your information, use Windows® Backup and Restore to back up individual files and folders, back up your entire hard drive (select models only), create system repair discs (select models only), or create system restore points. In case of system failure, you can use the backup - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 193
on-screen instructions to set up your backup, create a system image (select models only), or create a system repair disc (select models only). NOTE: Windows® includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 194
up. You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly. ● f11 recovery tools: You can use f11 recovery tools to recover your original hard drive image. The image includes the Windows operating system and software programs installed at the - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 195
the entire hard drive (select models only) ● Scheduling automatic backups (select models only) ● Creating system restore points ● Recovering individual files ● Restoring the computer to a previous state ● Recovering information using recovery tools NOTE: For detailed instructions, perform a search - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 196
User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. Performing a recovery In case of system - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 197
Windows operating system loads. 4. Select Repair your computer. 5. Follow the on-screen instructions. NOTE: For additional information on recovering information using the Windows tools, perform a search for these topics in Help and Support. Using f11 CAUTION: Using f11 completely erases hard drive - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 198
-screen instructions. You can also order the DVD by calling technical support. For contact information, refer to the Worldwide Telephone Numbers booklet included with the computer. CAUTION: Using a Windows Vista operating system DVD completely erases hard drive contents and reformats the hard drive - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 199
and folders ● Scheduling automatic backups ● Creating recovery points ● Recovering information NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 200
Follow the on-screen instructions. NOTE: For additional information on initiating a recovery in Windows, perform a search for this topic in Help and Support. Recovering the operating system and programs CAUTION: The recovery process reformats and completely erases the hard drive. All files you have - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 201
. 5. Follow the on-screen instructions to install the operating system. 6. After the operating system is installed, remove the Operating System disc and insert the Driver Recovery disc. 7. Follow the on-screen instructions to install the drivers and programs. Backup and recovery in Windows XP 193 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 202
tool reinstalls the original operating system and HP programs and drivers that were installed at the factory. Software, drivers, and updates not installed by HP must be manually reinstalled. Personal files must be restored from a backup. To recover the original hard drive image using f11, follow - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 203
8 Connector pin assignments 1394 Pin 1 2 3 4 5 6 Audio-in (microphone) Signal Power Ground TPBTPB+ TPATPA+ Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground 1394 195 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 204
out, right channel Ground Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 196 Chapter 8 Connector pin assignments Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 205
RJ-45 (network) Pin 1 2 3 4 5 6 7 8 RJ-11 (modem) Signal Transmit + Transmit Receive + Unused Unused Receive Unused Unused Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused RJ-45 (network) 197 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 206
Serial (select models only) Pin 1 2 3 4 5 6 7 8 9 Universal Serial Bus Signal 1 Data carrier detect Received data Transmitted data Data terminal ready Signal ground Data set ready Request to send Clear to send Ring indicator Pin Signal 1 +5 VDC 2 Data 3 Data + 4 Ground 198 Chapter 8 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 207
be used. ● The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by the power system of each country or region. ● The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 208
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 209
battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display . This HP product contains mercury in the backlight in the display assembly that provides disassembly instructions for the display assembly. The display assembly must be - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 210
all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel 3. 202 - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 211
all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel. 9. Use a sharp-edged - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 212
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. 204 Chapter - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 213
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 214
the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 215
-out jack connector pinout 196 B backing up Windows Vista 187 Windows XP 191 Backup and Restore 184, 185 Backup and Restore Center 187, 188 base enclosure spare part numbers 45 battery removal 79 spare part numbers 45, 79 BIOS administrator password 164, 172 Blu-ray ROM DVD±R/RW SuperMulti Drive - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 216
monitor port 196 network jack 197 RJ-45 jack 197 Universal Serial Bus (USB) port 198 connectors, service considerations 73 D device configurations 158, 166, 174 Diagnostics menu 157, 165, 173 discs Driver Recovery 192 Operating System 192 Disk Sanitizer 164, 172 diskette drive precautions 73 display - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 217
2 docking 7 Ethernet 6 external media cards 7 graphics 2 keyboard 8 mass storage devices 4 memory module 4 microphone 5 modem 5 operating system 10 optical drive 5 panels 3 pointing device 8 ports 7 power requirements 8 processors 1 product name 1 security 9 serviceability 13 webcam 5 wireless - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 218
(Serial Advanced Technology Attachment) devices AHCI (Advanced Host Controller Interface) 158, 166, 174 IDE (Integrated Drive Electronics) 158, 166, 174 Screw Kit, spare part number 54 Secondary Battery Fast Charge 159 Security menu allow reset of HP ProtectTools security keys 164, 172 always prompt - HP ProBook 6550b | HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maint - Page 219
WWAN module removal 92 spare part number 46, 92 Index 211
HP ProBook 6455b Notebook PC
HP ProBook 6555b Notebook PC
HP ProBook 6450b Notebook PC
HP ProBook 6550b Notebook PC
Maintenance and Service Guide