HP XM600 hp kayak xm600 series 1, troubleshooting guide for minitower models - Page 25

If There Is a Floppy Disk Drive Test Error, Press F2 to Enter Setup, Floppy Disk Controller, Advanced

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Configuration Problems If There Is a Floppy Disk Drive Test Error If There Is a Floppy Disk Drive Test Error NOTE Before removing the cover, always switch off the display and PC Workstation. Disconnect the power cord and any accessory cables. When checks have been completed, close the PC Workstation and reconnect the power cord and accessory cables. Verify that the PC Workstation boots correctly. Symptom... Power-On-Self-Test displays floppy disk drive test error. Check that... The drive is correctly configured in the Setup program. The drive cables are correctly connected. The drive cable is working. The floppy disk is working. If the drive still does not work... How... 1 When the message Press F2 to Enter Setup appears, press the F2 key. 2 Check the Floppy Disk Controller option in the Setup Advanced menu is enabled. Floppy disk drive power and data cables are correctly connected (refer to chapter 2 of the PC Workstation's User's Guide). Replace the floppy disk drive cable by a known working cable from the same model of PC Workstation. 1 Ensure you are using a formatted diskette and it is inserted correctly. 2 Clean the floppy disk drive using a diskette cleaning kit. 3 Insert a known working floppy disk and see if it works. Check that... If not... The system board is working. There is a possible problem with the system board. Contact HP Support or your authorized dealer. If the problem persists, contact HP Support or your authorized dealer 25

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25
Configuration Problems
If There Is a Floppy Disk Drive Test Error
If There Is a Floppy Disk Drive Test Error
NOTE
Before removing the cover, always switch off the display and PC Workstation.
Disconnect the power cord and any accessory cables. When checks have been
completed, close the PC Workstation and reconnect the power cord and accessory
cables. Verify that the PC Workstation boots correctly.
Symptom...
Check that...
How...
Power-On-Self-Test displays
floppy disk drive test error.
The drive is correctly configured in the
Setup
program.
1
When the message
Press F2 to Enter Setup
appears,
press the
F2
key.
2
Check the
Floppy Disk Controller
option in the
Setup
Advanced
menu is enabled.
The drive cables are correctly connected.
Floppy disk drive power and data cables are correctly connected
(refer to chapter 2
of the PC Workstation’s
User’s Guide
).
The drive cable is working.
Replace the floppy disk drive cable by a known working cable
from the same model of PC Workstation.
The floppy disk is working.
1
Ensure you are using a formatted diskette and it is inserted
correctly.
2
Clean the floppy disk drive using a diskette cleaning kit.
3
Insert a known working floppy disk and see if it works.
If the drive still does not work...
Check that...
If not...
The system board is working.
There is a possible problem with the system board. Contact HP
Support or your authorized dealer.
If the problem persists, contact HP Support or your authorized dealer