HP XM600 hp kayak xm600 series 1, troubleshooting guide for minitower models - Page 7

Your PC Workstation Does Not Start Correctly, Symptom, Type of Problem, Case 1

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Your PC Workstation Does Not Start Correctly Case 1 Case 2 Case 3 Symptom When the power button is pressed, the PC Workstation shows no sign of activity at all: • Monitor is blank. • No hard disk drive or fan noise. • MaxiLife status panel does not light up. When the power button is pressed, the PC Workstation appears to boot, but monitor remains blank: • Hard disk drive and fan can be heard. • Status LED is GREEN. • MaxiLife status panel displays a smiling face . When the power button is pressed, the PC Workstation does not boot: • Hard disk drive and fan can be heard. • Monitor remains blank. • Status LED is RED (solid or flashing). • MaxiLife status panel displays an error message with a sad face . When the power button is pressed, the PC Workstation starts to boot and there is activity on the monitor: • Boot process fails with an error message. • Status LED flashes RED. • Beep code emitted. • MaxiLife status panel displays a sad face and a POST error message. When the power button is pressed, the PC Workstation starts to boot and there is initially some activity on the monitor, but then: • Screen becomes blank. or • Image is corrupt. Type of Problem • PC Workstation may not be correctly connected to the power supply. • Monitor may be badly connected or not switched on. • HP MaxiLife has detected a hardware configuration error. A component may be badly connected inside the PC Workstation. • Configuration error has been detected by the POST (Power-On Self Test). • Video card may be improperly installed or incorrectly configured. • Hard disk drive failure or not accessible. Refer to page 9. Refer to page 11. Refer to page 13. Refer to page 16. Refer to page 19. Case 4 Case 5

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Your PC Workstation Does Not Start Correctly
Symptom
Type of Problem
Case 1
When the power button is pressed, the PC
Workstation shows no sign of activity at all:
PC Workstation may not be correctly connected to
the power supply.
Refer to page 9.
Monitor is blank.
No hard disk drive or fan noise.
MaxiLife status panel does not light up.
Case 2
When the power button is pressed, the PC
Workstation appears to boot, but monitor remains
blank:
Monitor may be badly connected or not switched
on.
Refer to page 11.
Hard disk drive and fan can be heard.
Status LED is
GREEN
.
MaxiLife status panel displays a smiling face
.
Case 3
When the power button is pressed, the PC
Workstation does not boot:
HP MaxiLife has detected a hardware
configuration error. A component may be badly
connected inside the PC Workstation.
Refer to page 13.
Hard disk drive and fan can be heard.
Monitor remains blank.
Status LED is
RED
(solid or flashing).
MaxiLife status panel displays an error message
with a sad face
.
Case 4
When the power button is pressed, the PC
Workstation starts to boot and there is activity on
the monitor:
Configuration error has been detected by the
POST (Power-On Self Test).
Refer to page 16.
Boot process fails with an error message.
Status LED flashes
RED
.
Beep code emitted.
MaxiLife status panel displays a sad face
and
a POST error message.
Case 5
When the power button is pressed, the PC
Workstation starts to boot and there is initially
some activity on the monitor, but then:
Screen becomes blank.
or
Image is corrupt.
Video card may be improperly installed or
incorrectly configured.
Hard disk drive failure or not accessible.
Refer to page 19.