HP XM600 hp kayak xm600 series 1, troubleshooting guide for minitower models - Page 39

If the CD-ROM, DVD or CD-RW Drive Has a Problem, CD-ROM, DVD or CD-RW Drive Does Not Work

Page 39 highlights

Configuration Problems More Troubleshooting for Drives If the Hard Disk Activity If the hard disk activity light does not flicker when the PC Workstation Light Does Not Work is accessing the hard disk drive: 1 Check that the control panel connector is firmly attached to the system board. 2 Check that the disk power and data cables are correctly connected. If the CD-ROM, DVD or CD-RW Drive Has a Problem CD-ROM, DVD or CD-RW Drive Does Not Work 1 Check that a media is inserted in the drive. 2 Check that all cables (data, power and audio) have been properly connected both to the drive and to the system board. 3 Verify that the drive has been detected in the Setup program, accessed by pressing F2 at startup). You should see a drive declared in the IDE Secondary Master or IDE Secondary Slave field. 4 If you intend to boot on CD-ROM, place CD-ROM before HDD in Setup (refer to the Boot Device Priority submenu in the Boot menu group of the HP Setup program). DVD Drive Doesn't Play DVD Video 1 Check that the DVD disk you are trying to play and your DVD drive have the same regional code setting. NOTE Your DVD drive's regional code setting is set by the first DVD disk you insert in the drive. 2 Ensure you have a software MPEG decoder installed on your system. CD-ROM, DVD or CD-RW Drive Is Idle If the drive does not appear to be working, try accessing the disk by clicking on the drive icon or drive letter assigned to the drive by your operating system. 39

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39
Configuration Problems
More Troubleshooting for Drives
If the Hard Disk Activity
Light Does Not Work
If the hard disk activity light does not flicker when the PC Workstation
is accessing the hard disk drive:
1
Check that the control panel connector is firmly attached to the
system board.
2
Check that the disk power and data cables are correctly connected.
If the CD-ROM, DVD or CD-RW Drive Has a Problem
CD-ROM, DVD or CD-RW Drive Does Not Work
1
Check that a media is inserted in the drive.
2
Check that all cables (data, power and audio) have been properly
connected both to the drive and to the system board.
3
Verify that the drive has been detected in the
Setup
program,
accessed by pressing
F2
at startup). You should see a drive declared
in the
IDE Secondary Master
or
IDE Secondary Slave
field.
4
If you intend to boot on CD-ROM, place
CD-ROM
before
HDD
in
Setup
(refer to the
Boot Device Priority
submenu in the
Boot
menu group of the
HP
Setup
program).
DVD Drive Does
n’t Play DVD Video
1
Check that the DVD disk you are trying to play and your DVD drive
have the same regional code setting.
NOTE
Your DVD drive’s regional code setting is set by the first DVD disk you insert in the
drive.
2
Ensure you have a software MPEG decoder installed on your system.
CD-ROM, DVD or CD-RW Drive Is Idle
If the drive does not appear to be working, try accessing the disk by
clicking on the drive icon or drive letter assigned to the drive by your
operating system.