HP XM600 hp kayak xm600 series 1, troubleshooting guide for minitower models - Page 9

Case 1 — If There Is No Activity At All, Monitor is blank. - lcd display

Page 9 highlights

Your PC Workstation Does Not Start Correctly Case 1 - If There Is No Activity At All Case 1 - If There Is No Activity At All When the power button is pressed, the PC Workstation appears to boot (sound from the hard disk drive and fan, and status LED is red), but the monitor is blank. • Monitor is blank. • No hard disk drive or fan noise. • MaxiLife status panel does not light up or display any messages. NOTE Before removing the cover, always switch off the display and PC Workstation. Disconnect the power cord and any accessory cables. When checks have been completed, close the PC Workstation and reconnect the power cord and accessory cables. Verify that the PC Workstation boots correctly. Symptom... Check that... How... PC Workstation does not start - the status LED indicator is not illuminated. You can access the MaxiLife status panel. The power cord is correctly connected. Press one of the LCD control buttons to activate MaxiLife. If it comes to life, the power cord is connected. If it doesn't, follow the troubleshooting steps below. Connect the power cord to a grounded power outlet and the PC Workstation. The power outlet is working. The voltage switch is correctly set (located on the rear of the PC Workstation). Plug a light into the grounded power outlet and check that it comes on. 1 Disconnect the power cord. 2 Select the correct setting. 3 Reconnect the power cord. 4 Start the PC Workstation. If the PC Workstation still does not start Check that... How... None of the internal devices are causing the 1 Remove internal power connectors from all internal problem. devices (except for the system board). 2 Reconnect the power cord. 3 Reconnect the power connectors one by one to the internal devices to see if a device is defective. 4 If a device is found to be defective, contact HP Support or your authorized dealer. Case 1 - If There Is No Activity At All is continued on the next page ³ 9

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9
Your PC Workstation Does Not Start Correctly
Case 1 — If There Is No Activity At All
Case 1 — If There Is No Activity At All
When the power button is pressed, the PC Workstation appears to boot
(sound from the hard disk drive and fan, and status LED is red), but
the monitor is blank.
Monitor is blank.
No hard disk drive or fan noise.
MaxiLife status panel does not light up or display any messages.
NOTE
Before removing the cover, always switch off the display and PC Workstation.
Disconnect the power cord and any accessory cables. When checks have been
completed, close the PC Workstation and reconnect the power cord and accessory
cables. Verify that the PC Workstation boots correctly.
Symptom...
Check that...
How...
PC Workstation does not start –
the status LED indicator is not
illuminated.
You can access the MaxiLife status panel.
Press one of the LCD control buttons to activate MaxiLife. If it
comes to life, the power cord is connected.
If it doesn’t, follow the troubleshooting steps below.
The power cord is correctly connected.
Connect the power cord to a grounded power outlet and the
PC Workstation.
The power outlet is working.
Plug a light into the grounded power outlet and check that it
comes on.
The voltage switch is correctly set (located
on the rear of the PC Workstation).
1
Disconnect the power cord.
2
Select the correct setting.
3
Reconnect the power cord.
4
Start the PC Workstation.
If the PC Workstation still does not start
Check that...
How...
None of the internal devices are causing the
problem.
1
Remove internal power connectors from all internal
devices (except for the system board).
2
Reconnect the power cord.
3
Reconnect the power connectors one by one to the internal
devices to see if a device is defective.
4
If a device is found to be defective, contact HP Support or
your authorized dealer.
Case 1 — If There Is No Activity At All is continued on the next page