HP Xw4300 HP xw Workstation series Setup and Troubleshooting Guide - Page 4

Restoring Windows XP Professional 22 Creating RestorePlus! media 22 Creating HP Backup and Recovery (HPBR) media 23 Restoring the operating system 24 Using RestorePlus 24 Using HPBR ...24 Using the recovery partition 24 Restoring Novell SLED ...24 Creating restore media ...24 5 Troubleshooting Self-troubleshooting with HP Vision Field Diagnostics 26 Overview ...27 Downloading and accessing HP Vision Field Diagnostics 28 Accessing HP Vision Field Diagnostics on the workstation 29 Creating and using a bootable USB key 29 Creating and using a bootable DVD 29 Using the HP Memory Test utility 29 User interface ...30 Survey tab ...30 Test tab ...32 Status tab ...34 History tab ...34 Errors tab ...34 Help tab ...35 Saving and printing information in HP Vision Field Diagnostics 36 Self-troubleshooting with HP Insight Diagnostics (only available for the HP xw9400 Workstation) ...36 HP troubleshooting resources and tools 36 HP Help and Support Center 36 E-support ...37 Troubleshooting a problem 37 Instant Support and Active Chat 37 Customer Advisories, Customer and Security Bulletins, and Customer Notices ...37 Product Change Notifications 38 Helpful hints ...38 At startup ...38 During operation 38 Customizing the monitor display 39 Power-On Self Test error messages 39 Basic troubleshooting ...39 General problems ...40 Hardware installation problems 41 iv ENWW