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HP Xw4300 HP xw Workstation series Setup and Troubleshooting Guide - Page 5

Diagnostic lights and audible beep codes, Calling technical support, Locating warranty information

UPC - 882780170056

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Diagnostic lights and audible (beep) codes 42 Calling technical support ...46 Locating warranty information ...46 ENWW v

Section	Page
Locating HP resources	7
Product information	8
Product support	9
Product documentation	10
Product diagnostics	11
Product updates	12
Setting up the Hardware	13
Quick setup	13
Ventilation, COA label, and serial number label information	14
Front and rear panel components	15
Front panel components	16
Rear panel components	17
Product recycling	19
Setting up the operating system	20
Setting up the Microsoft operating system	21
Installing or upgrading device drivers	21
Transferring files and settings to your Windows workstation	21
Setting up Red Hat Enterprise Linux	22
Installing with the HP driver CD	22
Installing and customizing Red Hat-enabled workstations	23
Verifying hardware compatibility	23
Setting up Novell SLED	23
Updating the workstation	23
Updating the workstation after first boot	23
Upgrading the BIOS	23
Determining current BIOS	24
Upgrading BIOS	25
Upgrading device drivers	25
Restoring the operating system	26
Restore methods	26
Ordering backup software	27
Restoring Windows Vista	27
Ordering the RestorePlus! media	27
Restoring the operating system	27
Restoring Windows XP Professional	28
Creating RestorePlus! media	28
Creating HP Backup and Recovery (HPBR) media	29
Restoring the operating system	30
Using RestorePlus!	30
Using HPBR	30
Using the recovery partition	30
Restoring Novell SLED	30
Creating restore media	30
Troubleshooting	32
Self-troubleshooting with HP Vision Field Diagnostics	32
Overview	33
Downloading and accessing HP Vision Field Diagnostics	34
Accessing HP Vision Field Diagnostics on the workstation	35
Creating and using a bootable USB key	35
Creating and using a bootable DVD	35
Using the HP Memory Test utility	35
User interface	36
Survey tab	36
Test tab	38
Status tab	40
History tab	40
Errors tab	40
Help tab	41
Saving and printing information in HP Vision Field Diagnostics	42
Self-troubleshooting with HP Insight Diagnostics (only available for the HP xw9400 Workstation)	42
HP troubleshooting resources and tools	42
HP Help and Support Center	42
E-support	43
Troubleshooting a problem	43
Instant Support and Active Chat	43
Customer Advisories, Customer and Security Bulletins, and Customer Notices	43
Product Change Notifications	44
Helpful hints	44
At startup	44
During operation	44
Customizing the monitor display	45
Power-On Self Test error messages	45
Basic troubleshooting	45
General problems	46
Hardware installation problems	47
Diagnostic lights and audible (beep) codes	48
Calling technical support	52