HP Xw4300 HP xw Workstation series Setup and Troubleshooting Guide - Page 9

Product support - drivers

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Product support Table 1-2 Product support Topic Additional information Technical support Business Support Center (BSC) IT Resource Center (ITRC) HP Business and IT Services. HP Hardware Support Services Warranty information Location For online access to technical support information and tools, see http://www.hp.com/go/workstationsupport. Support resources include Web-based troubleshooting tools, technical knowledge databases, driver and patch downloads, online communities, and proactive notification services. The following communication and diagnostic tools are also available: Refer to the workstation Service and Technical Reference Guide for more information on how to receive support. ● Instant Chat ● Instant Support ● Diagnose Problem Before you call technical support, refer to the workstation Service and Technical Reference Guide for a listing of information you need to have available before you call. For a listing of all worldwide technical support phone numbers, see http://www.hp.com/support/, select your region, and click Contact HP in the upper-left corner. For software/driver downloads, warranty information, single-topic documents, user manuals, or service manuals, see http://www.hp.com/go/bizsupport. See http://www.itrc.hp.com/ for a searchable knowledge base for IT professionals. For business and IT information, seehttp://www.hp.com/ hps/. For hardware service information, seehttp://www.hp.com/ hps/hardware/. To locate base warranty information, seehttp://www.hp.com/support/warranty-lookuptool. To locate an existing Care Pack, seehttp://www.hp.com/go/ lookuptool. To extend a standard product warranty, seehttp://www.hp.com/hps/carepack. HP Care Pack Services offer upgraded service levels to extend and expand a standard product warranty. ENWW Product support 3

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Product support
Table 1-2
Product support
Topic
Location
Additional information
For online access to technical support information and tools,
see
go/workstationsupport
.
Support resources include Web-based troubleshooting
tools, technical knowledge databases, driver and patch
downloads, online communities, and proactive notification
services.
The following communication and diagnostic tools are also
available:
Refer to the workstation
Service and Technical Reference
Guide
for more information on how to receive support.
Instant Chat
Instant Support
Diagnose Problem
Technical support
Before you call technical support, refer to the workstation
Service and Technical Reference Guide
for a listing of
information you need to have available before you call.
For a listing of all worldwide technical support phone
numbers, see
support/
, select your
region, and click
Contact HP
in the upper-left corner.
Business Support Center (BSC)
For software/driver downloads, warranty information,
single-topic documents, user manuals, or service manuals,
see
go/bizsupport
.
IT Resource Center (ITRC)
See
for a searchable knowledge
base for IT professionals.
HP Business and IT Services.
For business and IT information, see
hps/
.
HP Hardware Support Services
For hardware service information, see
hps/hardware/
.
Warranty information
To locate base warranty information,
see
support/warranty-lookuptool
.
To locate an existing Care Pack, see
go/
lookuptool
.
To extend a standard product warranty,
see
hps/carepack
. HP Care Pack
Services offer upgraded service levels to extend and
expand a standard product warranty.
ENWW
Product support
3