HP iPAQ h4100 hp iPAQ Pocket PC h4000 Series - User's Guide (343434-001) - Page 127

Power, Reset, Connection Settings

Page 127 highlights

Troubleshooting Problem Solution Microsoft ActiveSync cannot locate my iPAQ Pocket PC when I synchronize. ■ Be sure the device is on. ■ Be sure all cables are securely connected. ■ Remove your iPAQ Pocket PC from the Universal Desktop Cradle or disconnect it from the Autosync Cable, power on the unit by pressing the Power button, then put it back in the synchronization cradle or connect it to the cable. ■ Reset the device by using the stylus to lightly press the Reset button. ■ Check Connection Settings in ActiveSync on your computer to ensure the communications port you are using is active. I cannot open e-mail in the Inbox after I restore using Microsoft ActiveSync. Use Microsoft ActiveSync to synchronize your iPAQ Pocket PC with your computer. For more information, refer to the "Synchronizing with Your Computer" section in Chapter 2. I tried to synchronize a workbook and the file is unresolved in Microsoft ActiveSync. Pocket Excel does not support all Excel formatting; therefore, Microsoft ActiveSync cannot synchronize the file. User's Guide 10-6

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143

User’s Guide
10–6
Troubleshooting
Microsoft
ActiveSync
cannot locate
my iPAQ Pocket
PC when
I synchronize.
Be sure the device is on.
Be sure all cables are securely connected.
Remove your iPAQ Pocket PC from the Universal
Desktop Cradle or disconnect it from the Autosync
Cable, power on the unit by pressing the
Power
button,
then put it back in the synchronization cradle or connect
it to the cable.
Reset the device by using the stylus to lightly press the
Reset
button.
Check
Connection Settings
in ActiveSync on your
computer to ensure the communications port you are
using is active.
I cannot open
e-mail in the
Inbox after I
restore using
Microsoft
ActiveSync.
Use Microsoft ActiveSync to synchronize your iPAQ Pocket
PC with your computer. For more information, refer to the
“Synchronizing with Your Computer”
section in Chapter 2.
I tried to
synchronize
a workbook
and the file
is unresolved
in Microsoft
ActiveSync.
Pocket Excel does not support all Excel formatting;
therefore, Microsoft ActiveSync cannot synchronize the file.
Problem
Solution