Hitachi DZHS500A Owners Guide - Page 149

Symptom, Cause and Correction, Reference - driver

Page 149 highlights

English Symptom Cause and Correction Error occurs in playback If error occurs with USB connection, the transfer rate is not of DVD video camera/ sufficient. It is recommended that you use a USB terminal recorder on PC. conforming to USB2.0 when connecting the DVD video camera/ recorder. Application is not normally run on PC. Turn the PC and DVD video camera/recorder off, and try again. Error occurs during writing to disc. The temperature of DVD video camera/recorder is too high due to continuous operation. Disconnect the DVD video camera/recorder from PC once, remove the disc from the DVD video camera/recorder, and then turn it off. After a few moments, connect them again and write to a brand-new disc. Transfer of images stops. Connect the DVD video camera/recorder to another USB terminal of PC. If your PC is a desktop type, it is recommended that you use USB terminal on the back of PC. If you are using USB2.0 extended card, it is also recommended that you install the newest version driver provided by each USB2.0 card maker. Is disc scratched or does dirt or fingerprint adhere to it? Clean the disc. DVD drive built into PC This problem may be solved if you update the DVD editing/ cannot be used after the creating software of your PC. provided software has been installed. Error appears when Make sure that your PC display adapter (video card) conforms to starting ImageMixer 3. DirectX®9.0c. Movies are not recognized by application in PC. Make sure the power switch of this DVD video camera/recorder is set to "HDD" or "DVD". The DISC EJECT While the DVD video camera/recorder is connected to PC, use button is not valid when Explorer to right-click the DVD video camera/recorder drive icon the DVD video camera/ and execute "Eject". recorder is connected to PC. No sound is heard when Since an MPEG file imported into Macintosh using ImageMixer 3 an MPEG file imported Mac Edition for DVDCAM uses the audio format of AC3 audio, no into Macintosh is played audio will be played back even if the Quick Time MPEG-2 back on Quick Time playback component is introduced: Only video will be played with an MPEG 2 back. Use ImageMixer 3 Mac Edition for DVDCAM for playback. playback component adopted. When the time stamp of file in DVD-RAM is viewed on PC, it is different from the actual recording time. The file system of this DVD video camera/recorder is operated on Greenwich Mean Time (GMT), and time lag information has not been set. With Windows® as of January, 2007, the time stamp of file viewed on Explorer looks different from the actual recording time. The actual recording time will appear for date/time indication on playback screen. It will take some time to save a video edited on the video editor of ImageMixer 3. If you are editing a video file whose contents are different from those of project setting, it may take some time, since the entire video file must be re-encoded. Reconfirm the project setting. Reference page 119 - - - 11 - 119 31 124 135 - - 149

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English
149
Error occurs in playback
of DVD video camera/
recorder on PC.
If error occurs with USB connection, the transfer rate is not
sufficient. It is recommended that you use a USB terminal
conforming to USB2.0 when connecting the DVD video camera/
recorder.
119
Application is not
normally run on PC.
Turn the PC and DVD video camera/recorder off, and try again.
Error occurs during
writing to disc.
The temperature of DVD video camera/recorder is too high due
to continuous operation.
Disconnect the DVD video camera/recorder from PC once,
remove the disc from the DVD video camera/recorder, and then
turn it off. After a few moments, connect them again and write to
a brand-new disc.
Transfer of images
stops.
Connect the DVD video camera/recorder to another USB terminal
of PC. If your PC is a desktop type, it is recommended that you
use USB terminal on the back of PC. If you are using USB2.0
extended card, it is also recommended that you install the newest
version driver provided by each USB2.0 card maker.
Is disc scratched or does dirt or fingerprint adhere to it?
Clean the disc.
11
DVD drive built into PC
cannot be used after the
provided software has
been installed.
This problem may be solved if you update the DVD editing/
creating software of your PC.
Error appears when
starting ImageMixer 3.
Make sure that your PC display adapter (video card) conforms to
DirectX
®
9.0c.
119
Movies are not
recognized by
application in PC.
Make sure the power switch of this DVD video camera/recorder is
set to “HDD” or “DVD”.
31
The DISC EJECT
button is not valid when
the DVD video camera/
recorder is connected to
PC.
While the DVD video camera/recorder is connected to PC, use
Explorer to right-click the DVD video camera/recorder drive icon
and execute “Eject”.
124
No sound is heard when
an MPEG file imported
into Macintosh is played
back on Quick Time
with an MPEG 2
playback component
adopted.
Since an MPEG file imported into Macintosh using ImageMixer 3
Mac Edition for DVDCAM uses the audio format of AC3 audio, no
audio will be played back even if the Quick Time MPEG-2
playback component is introduced: Only video will be played
back. Use ImageMixer 3 Mac Edition for DVDCAM for playback.
135
When the time stamp of
file in DVD-RAM is
viewed on PC, it is
different from the actual
recording time.
The file system of this DVD video camera/recorder is operated on
Greenwich Mean Time (GMT), and time lag information has not
been set. With Windows
®
as of January, 2007, the time stamp of
file viewed on Explorer looks different from the actual recording
time. The actual recording time will appear for date/time
indication on playback screen.
It will take some time to
save a video edited on
the video editor of
ImageMixer 3.
If you are editing a video file whose contents are different from
those of project setting, it may take some time, since the entire
video file must be re-encoded. Reconfirm the project setting.
Symptom
Cause and Correction
Reference
page