IBM 3580-L23 Setup Guide - Page 73

Table 8. Codes on the single-character display of the 3580 Ultrium 2 Tape Drive (continued)

. The display clears if

you power-off the tape drive.

Code

Cause and Action

6

Tape drive or media error. The tape drive determined that an error occurred, but it cannot isolate

the error to faulty hardware or to the tape cartridge. Perform the following action:

For Problems with Writing Data:

If the problem occurred while the tape drive was writing data to the tape, and if you know the

volume serial number (located on the cartridge label) of the tape cartridge that was loaded in the

drive when the problem occurred, retry the operation with a different cartridge:

v

If the operation succeeds, the original cartridge was defective. Copy data from the defective

cartridge and discard it.

v

If the operation fails and another tape drive is available, insert the cartridge into the other unit

and retry the operation.

–

If the operation fails, discard the defective cartridge.

–

If the operation succeeds, insert a scratch data cartridge into the first unit and run the tape

drive diagnostics (see Function Code 1 in Table 9 on page 59).

-

If the diagnostics fail, replace the tape drive.

-

If the diagnostics succeed, the error was temporary.

v

If the operation fails and another tape drive is not available, insert a scratch data cartridge into

the unit and run the tape drive diagnostics (see Function Code 1 in Table 9 on page 59).

–


–

If the diagnostics succeed, discard the cartridge.

If the problem occurs with multiple tape cartridges or if you do not know the tape cartridge

’

s

volume serial number, run the tape drive diagnostics (see Function Code 1 in Table 9 on page 59):

v


v

If the diagnostics succeed, run the Test Head diagnostic (see Function Code H in Table 9 on

page 59).

–

If the Test Head diagnostic fails, replace the tape drive.

–

If the Test Head diagnostic succeeds, replace the cartridges that caused the problem.

The error code clears when you remove the tape cartridge or place the tape drive in maintenance

mode.

For Problems with Reading Data:

If the problem occurred while the tape drive was reading data from the tape, and if you know the

volume serial number of the tape cartridge, perform one of the following procedures:

v

If another tape drive is available, insert the cartridge into the other unit and retry the operation:

–

If the operation fails, discard the defective cartridge.

–

If the operation succeeds, insert a scratch data cartridge into the first unit and run the tape

drive diagnostics (see Function Code 1 in Table 9 on page 59):

-


-

If the diagnostics succeed, the error was temporary.

v

If another tape drive is not available, insert a scratch data cartridge into the unit and run the

tape drive diagnostics (see Function Code 1 in Table 9 on page 59):

–


–

If the diagnostics succeed, discard the cartridge.

If the problem occurs with multiple tape cartridges or if you do not know the tape cartridge

’

s

volume serial number, run the tape drive diagnostics (see Function Code 1 in Table 9 on page 59):

v


v

If the diagnostics succeed, run the Test Head diagnostic (see Function Code H in Table 9 on

page 59).

–

If the Test Head diagnostic fails, replace the tape drive.

–

If the Test Head diagnostic succeeds, replace the cartridges that caused the problem.

The error code clears when you remove the tape cartridge or place the tape drive in maintenance

mode.

Appendix A. Codes on Single-Character Display

57

Section	Page
Contents	5
Figures	7
Tables	9
Safety and Environmental Notices	11
Danger Notice	11
Caution Notice	11
Attention Notice	13
Performing the Safety Inspection Procedure	13
End of Life (EOL) Plan	13
Preface	15
Related Publications	16
Chapter 1. Introduction	17
Drive Performance	18
Supported Servers and Operating Systems	19
Supported Device Drivers	19
TapeAlert Support	20
Specifications	20
Chapter 2. Installing the 3580 Ultrium 2 Tape Drive	21
Step 1. Unpacking the Tape Drive	21
Step 2. Using the Inventory Checklist	22
Step 3. Installing the Rackmount Kit	22
Step 4. Inspecting the Power Cord and Outlet	22
Step 5. Setting the SCSI ID	24
Step 6. Positioning the Tape Drive	24
Step 7. Connecting Power	25
Step 8. Running the Fast Read/Write Test	25
Step 9. Installing the SCSI Host Adapter Card (if required)	28
Step 10. Installing Device Drivers	28
Step 11. Connecting the SCSI Bus Cable	29
Step 12. Configuring the 3580 Ultrium 2 Tape Drive to the Server	31
Chapter 3. Operating the 3580 Ultrium 2 Tape Drive	33
Power Switch	33
Unload Button	34
Status Light	35
Message Display	36
Single-Character Display	36
Inserting a Tape Cartridge	36
Removing a Tape Cartridge	37
Performing Diagnostic and Maintenance Functions	38
Updating the Drive Firmware	38
Cleaning the Drive Head	38
Cleaning the 3580 Ultrium 2 Tape Drive	39
Chapter 4. Using Ultrium Media	41
Data Cartridge	42
Cleaning Cartridge	43
Bar Code Label	44
Guidelines for Using Bar Code Labels	45
Setting the Write-Protect Switch	46
Handling the Cartridges	46
Provide Training	46
Ensure Proper Packaging	47
Provide Proper Acclimation and Environmental Conditions	48
Perform a Thorough Inspection	48
Handle the Cartridge Carefully	49
Examples of Cartridge Problems	50
Repositioning or Reattaching a Leader Pin	51
Repositioning a Leader Pin	51
Reattaching a Leader Pin	53
Environmental and Shipping Specifications for Tape Cartridges	58
Disposing of Tape Cartridges	59
Ordering Media Supplies	59
Ordering Bar Code Labels	61
Chapter 5. Troubleshooting	63
Procedure 1	64
Procedure 2	65
Procedure 3	65
Procedure 4	66
Pre-Call Checklist	66
Replacing the Tape Drive	68
Appendix A. Codes on the Single-Character Display	71
Appendix B. Performing Diagnostic and Maintenance Functions	75
Placing the Tape Drive in Maintenance Mode	77
Performing a Diagnostic or Maintenance Function	78
Function Code 1: Run Tape Drive Diagnostics	78
Function Code 2: Update Tape Drive Firmware from FMR Tape	80
Function Code 3: Create FMR Tape	81
Function Code 4: Force a Drive Dump	83
Function Code 5: Copy the Drive Dump to Tape (at Beginning of Tape)	84
Function Code 6: Run SCSI Wrap Test	85
Function Code 7: Run RS-422 Wrap Test	88
Function Code 8: Unmake FMR Tape	88
Function Code 9: Display Error Code Log	89
Function Code A: Clear Error Code Log	90
Function Code C: Insert Cartridge into Tape Drive	91
Function Code E: Test Cartridge & Media	91
Function Code F: Fast Read/Write Test	93
Function Code H: Test Head	95
Function Code P: Enable Post Error Reporting	97
Function Code U: Disable Post Error Reporting	97
Function Code 0: Exit Maintenance Mode	97
Appendix C. Manually Removing a Tape Cartridge	99
Required Tools	99
Performing the Removal	99
Rewinding the Tape into the Cartridge	101
Disengaging the Leader Pin from the Leader Block	103
Unloading the Cartridge from the Drive	104
Fixing a Jammed, Broken, or Detached Tape	105
Removing the Internal Drive	105
Removing the Cover of the Internal Drive	109
Fixing the Problem	109
Removing the Cartridge from the Drive	111
Appendix D. Installing a Tape Drive into a Rack	113
Safety Considerations	113
Installation	114
Removing the Shelf from the Rack	117
Appendix E. TapeAlert Flags	119
Appendix F. Power Cords	121
Power Cable Information	121
Types of Receptacles	123
Appendix G. Parts List	125
Parts for 3580 Ultrium 2 Tape Drive Model L23	125
Parts for 3580 Ultrium 2 Tape Drive Model H23	126
Notices	127
How to Send Your Comments	128
Trademarks	129
Electronic Emission Notices	130
Federal Communications Commission (FCC) Class A Statement	130
Industry Canada Class A Emission Compliance Statement	130
Avis de conformité à la réglementation d'Industrie Canada	130
European Union (EU) Electromagnetic Compatibility Directive	130
Germany Electromagnetic Compatibility Directive	131
Japan VCCI Class A ITE Electronic Emission Statement	131
Taiwan Class A Electronic Emission Statement	131
Glossary	133
Index	141

IBM 3580-L23 Setup Guide - Page 73

Cause and Action, For Problems with Writing Data

Page 73 highlights