Kenwood DNX690HD Instruction Manual - Page 59

Return to the Top page Troubleshooting Troubleshooting Problems and Solutions If any trouble occurs, first check the following table for possible problems. • Some functions of this unit may be disabled by some settings made on this unit. • What might seem to be a malfunction in your unit may just be the result of slight misoperation or miswiring. About settings Problem Reason • Cannot set up the subwoofer. Subwoofer is not set • Cannot set up subwoofer phase. to on. • No output from the subwoofer. The dual zone function • Cannot set up the low pass filter. is enabled. • Cannot set up the high pass filter. • Cannot select the output The dual zone function destination of the subsource in is disabled. the dual zone. • Cannot adjust the volume of the rear speakers. • Cannot set up the equalizer. • Cannot set up the crossover network. The dual zone function is enabled. "DSP Select" is set to "Bypass". Solution Set the subwoofer to on. See Speaker setup (P.101). Set the dual zone function to off. See Zone Control (P.107). Set the dual zone function to on. See Zone Control (P.107). Set the dual zone function to off. See Zone Control (P.107). Set "DSP Select" to "Through". See DSP select (P.103). About audio operations Problem Radio reception is poor. Cannot play audio files stored in a disc. Cannot select a folder. Cannot perform repeat play during VCD playback. The specified disc does not play, but another one plays instead. The sound skips when an audio file is being played. Reason The car antenna is not extended. The antenna control wire is not connected. "CD Read" is set to "2". The random play function is enabled. The PBC function is enabled. The disc is quite dirty. The disc is severely scratched. The disc is scratched or dirty. The recording condition is bad. Solution Pull out the antenna all the way. Connect the wire correctly. See "Connection" in the Quick Start Guide. Set "CD Read" to "1". See Disc setup (P.30). Turn off the random function. Turn off the PBC function. Clean the disc. See Precautions on handling discs (P.4). Try another disc instead. Clean the disc. See Precautions on handling discs (P.4). Record the file again or use another disc. 116 Other Return to the Top page Troubleshooting Problem The Touch Sensor Tone doesn't sound. Reason Solution The preout jack is being The Touch Sensor Tone cannot be output used. from the preout jack. Error Messages When you fail to operate the unit correctly, the cause of the failure appears as the message on the screen. Error Message Cause Solution Protect Protective circuit has been activated Wire or insulate the speaker cord as because a speaker cord has shorted appropriate and then push the or it has come in contact with the button (P.119). car chassis. Hot Error When the internal temperature of this unit rises to 60°C or more, the protection circuit is activated and you may not be able to operate the unit. Use the unit again after reducing the temperature of the unit. Mecha Error The disc player is malfunctioning. Eject the disc and try inserting it again. Contact the Kenwood dealer if this indicator continues blinking or the disc cannot be ejected. Disc Error An unplayable disc is inserted. Change the disc. See Playable Media and Files (P.120). Read Error The disc is quite dirty. Clean the disc. See Precautions on handling discs (P.4). Disc is upside down. Load the disc with the labeled side up. Region Code Error The disc you wanted to play has a See Region Codes in the World (P.125) or region code that cannot be played try another disc. with this unit. Parental Level Error The disc you wanted to play has a Set the parental level. higher level than the parental level See Parental level (P.29). you set. Error 07-67 The unit is not operating correctly due to some reason or other. Push the unit's Reset button. If the "Error 07−67" message does not disappear, see your nearest Kenwood dealer. No Device (USB device, Bluetooth audio player) The USB device is selected as a source although no USB device is connected. Change the source to any source other than USB/iPod. Connect a USB device, and change the source to USB again. Disconnected (iPod) The iPod/Bluetooth audio player is selected as a source although no iPod/Bluetooth audio player is connected. Change the source to any source other than iPod/Bluetooth. Connect an iPod/Bluetooth audio player, and change the source to iPod/ Bluetooth again. No Media file The connected USB device contains no playable audio file. Media was played that doesn't have data recorded that the unit can play. See Playable Media and Files (P.120) and try another USB device. 117