Kodak 8437477 User Guide - Page 110
Scan troubleshooting, Scan fails, Scanned image blank
UPC - 041778437476
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Troubleshooting Scan troubleshooting Scan fails Probable Cause 1 Your computer is not turned ON. Corrective Action Turn on your computer. Probable Cause 2 Your Kodak printer is not connected to your computer. Corrective Action Connect your Kodak printer to your computer with a standard USB cable. Probable Cause 3 The Kodak Home Center software is not installed. Corrective Action Insert the Kodak printer installation CD and install the software. Probable Cause 4 Your computer system resources may be low. Corrective Action • Turn off your computer and the printer, and then turn them back on. • If the problem still persists, try scanning at a lower resolution. Probable Cause 5 The memory card to which you are scanning does not have enough free space to save the scanned photo. Corrective Action Remove some files from the memory card to free up some space. Scanned image blank Probable Cause Your original is not placed correctly on the scanner glass. Corrective Action Place your original face down in the proper corner of the scanner glass. 102 www.kodak.com/go/aiosupport