Kodak ESP9 User Manual - Page 92
Device not recognized, Corrective Action, Probable Cause 2 - all in one printer power adapter
UPC - 041771349479
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Troubleshooting Corrective Action • Make sure the electrical power cord is connected to the alternating current power adapter, and is plugged into a grounded power outlet or power strip. • If using a power strip, make sure it is turned on. • If using a switched power outlet, make sure the switch is on. • Make sure the power outlet is supplying power. • Verify the light on the Kodak printer power cord plug is lit. Probable Cause 2 The USB cable was unplugged from the printer and then reconnected; or, power to the printer is interrupted. Corrective Action • Restart the computer Probable Cause 3 The USB cable is not 2.0 compliant. Corrective Action • Replace the USB cable with a USB 2.0 compliant cable. Note: For optimal quality and performance, use a good-quality high speed USB 2.0 cable. When connecting to the Kodak All-in-One printer, use the USB ports located in the back of the computer. Any USB 2.0 hubs that are used should be selfpowered. • Restart the computer If none of the above corrects the problem, contact Kodak support. Device not recognized Probable Cause Any of the following can prevent your Kodak All-in-One printer from reading a connected device (digital camera, USB drive, or memory card). • The camera is turned OFF. • The USB connector on a USB drive is not fully inserted into the USB port. • The memory card is not completely inserted, or is not inserted into the correct card slot. • The file system on the device is corrupt. • More than one device is inserted at a time. • The USB device is not supported. • The USB cable is faulty. 84 Kodak ESP 9 Printer User Guide