Lenovo NetVista Hardware Maintenance Manual (HMM) for NetVista 6832 and 6833 s - Page 75

CD/DVD-ROM drive

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Error Symptoms Action/FRU CD/DVD-ROM drive cannot load or eject when the system is turned on and its eject button is pressed and held. 1. See "CD-ROM Emergency-exit " on page 128 and "CD-ROM Emergency-exit " on page 128. 2. Disconnect all cables from CD/DVD-ROM drive except power cable, then press eject button to try to unload the disk. 3. CD/DVD-ROM drive power. 4. CD/DVD-ROM drive CD/DVD-ROM drive does not read and there are no error codes or messages are displayed. 1. CD may have dirt or foreign material on it. Check with a known good disc. 2. Ensure that the CD/ DVD-ROM driver is installed properly. See "CD/DVD-ROM Drive" on page 57. 3. CD/DVD-ROM drive. CD/DVD-ROM drive can play audio CD but no sound output. 1. Ensure that the headphone jack of the CD/DVD-ROM has an output, then check if the audio cable from CD/DVD-ROM drive to system board CN20 is connected properly. See "System Board Jumpers and Connectors" on page 113. 2. Turn up the sound volume. 3. Speaker power/ connection/cable. 4. CD/DVD-ROM drive. Check Procedures 43

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Check Procedures
43
CD/DVD-ROM drive cannot
load or eject when the
system is turned on and its
eject button is pressed and
held.
1.
See “CD-ROM
Emergency-exit
<option 1>” on page
128 and “CD-ROM
Emergency-exit
<option 2>” on page
128.
2.
Disconnect all cables
from CD/DVD-ROM
drive except power
cable, then press eject
button to try to unload
the disk.
3.
CD/DVD-ROM drive
power.
4.
CD/DVD-ROM drive
CD/DVD-ROM drive does
not read and there are no
error codes or messages
are displayed.
1.
CD may have dirt or
foreign material on it.
Check with a known
good disc.
2.
Ensure that the CD/
DVD-ROM driver is
installed properly. See
“CD/DVD-ROM Drive”
on page 57.
3.
CD/DVD-ROM drive.
CD/DVD-ROM drive can
play audio CD but no sound
output.
1.
Ensure that the
headphone jack of the
CD/DVD-ROM has an
output, then check if
the audio cable from
CD/DVD-ROM drive to
system board CN20 is
connected properly.
See “System Board
Jumpers and
Connectors” on page
113.
2.
Turn up the sound
volume.
3.
Speaker power/
connection/cable.
4.
CD/DVD-ROM drive.
Error Symptoms
Action/FRU