Lenovo NetVista Hardware Maintenance Manual (HMM) for NetVista 6832 and 6833 s - Page 84

Factory-Installed Modem Card, START, DOES THE MODEM PASS THE TEST? YES, READ AHEAD. NO

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Factory-Installed Modem Card NOTE: The factory-installed modem is a 56.6 Kbps modem with a cable of microphone-in and speaker-out from system board. 001 - START • In Windows ME or Windows 2K Device Manager, ensure that the modem is not configured with a conflicting COM port and IRQ setting. • Ensure that the communication software is configured with the correct COM and IRQ settings (same COM port and IRQ as the modem). • Ensure that all communication parameters (baud rate, data, stop and parity bits) are properly configured and are identical on both sides. • Connect the phone line to the LINE port of the modem card. • Power off the system unit. NOTE: Check the outside phone line by connecting a working telephone to the telephone wall jack. Listen for a dial tone to ensure that the phone line is good. 002 • Insert the diagnostics diskette into the diskette drive. • Power on the system unit. • Select Diagnostics menu. • Select All Tests, then execute Modem test. 003 - DOES THE MODEM PASS THE TEST? (YES, READ AHEAD. NO, GO TO STEP 004.) • Power off the system unit. • Remove all adapter cards. • Connect a hard disk drive with pre-loaded Windows ME or Windows 2K. • Power on the system unit. • Perform the following steps under Windows ME or Windows 2K. NOTE: If an operating system other than Microsoft Windows ME or Windows 2K is installed, the 52 IBM Desktop System HMM

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52
IBM Desktop System HMM
Factory-Installed Modem Card
NOTE:
The factory-installed modem is a 56.6 Kbps
modem with a cable of microphone-in and
speaker-out from system board.
001 - START
In Windows ME or Windows 2K Device Manager,
ensure that the modem is not configured with a
conflicting COM port and IRQ setting.
Ensure that the communication software is
configured with the correct COM and IRQ settings
(same COM port and IRQ as the modem).
Ensure that all communication parameters (baud
rate, data, stop and parity bits) are properly
configured and are identical on both sides.
Connect the phone line to the LINE port of the
modem card.
Power off the system unit.
NOTE:
Check the outside phone line by connecting a
working telephone to the telephone wall jack.
Listen for a dial tone to ensure that the phone
line is good.
002 -
Insert the diagnostics diskette into the diskette
drive.
Power on the system unit.
Select Diagnostics menu.
Select All Tests, then execute Modem test.
003 -
DOES THE MODEM PASS THE TEST? (YES,
READ AHEAD. NO, GO TO STEP 004.)
Power off the system unit.
Remove all adapter cards.
Connect a hard disk drive with pre-loaded
Windows ME or Windows 2K.
Power on the system unit.
Perform the following steps under Windows ME or
Windows 2K.
NOTE:
If an operating system other than Microsoft
Windows ME or Windows 2K is installed, the