Lenovo ThinkPad 390X User's Reference: ThinkPad 390X - Page 127

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Troubleshooting Charts Problem ERROR EDO RAM exist, system halt! Non PC100 SDRAM exist, system halt! Read Data Error from RFID EEPROM The power-on password prompt ( ) The hard disk drive password prompt ( ) Action The computer does not support EDO RAM modules. Turn off the computer and replace the EDO RAM modules with the IBM DIMM option. The computer does not support SDRAM that is not PC100 compatible. Turn off the computer and replace the memory module with IBM DIMM option. Contact your IBM Authorized Dealer or your IBM Marketing Representative to purchase the DIMM option. The EEPROM which stores your computer's unique identification information has an error and needs to be replaced. Have the computer serviced. A power-on password is set. Type the correct password and press Enter to use the computer (see "Entering a Password" on page 90). If you still have a problem, have the computer serviced. A hard disk drive password is set. Type the correct password and press Enter to use the computer (see "Entering a Password" on page 90). Attention: If you forget your hard disk password, you can no longer access the hard disk. The password cannot be reset and you will lose all data and files on the hard disk. To use the computer, you will need to replace the hard disk. This replacement will incur expenses for parts and labor. If you still have a problem, have the computer serviced. Solving Computer Problems 111

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Troubleshooting Charts
Problem
Action
ERROR EDO RAM exist, system halt!
Non PC100 SDRAM exist, system halt!
±
The computer does not support EDO RAM modules. Turn off
the computer and replace the EDO RAM modules with the
IBM DIMM option.
±
The computer does not support SDRAM that is not PC100
compatible. Turn off the computer and replace the memory
module with IBM DIMM option.
Contact your IBM Authorized Dealer or your IBM Marketing
Representative to purchase the DIMM option.
Read Data Error from RFID EEPROM
The EEPROM which stores your computer's unique identification
information has an error and needs to be replaced. Have the
computer serviced.
The power-on password prompt (
)
A power-on password is set. Type the correct password and
press
Enter
to use the computer (see “Entering a Password” on
page 90).
If you still have a problem, have the computer serviced.
The hard disk drive password prompt (
)
A hard disk drive password is set. Type the correct password
and press
Enter
to use the computer (see “Entering a Password”
on page
90).
Attention:
If you forget your hard disk password, you can no
longer access the hard disk. The password cannot be reset and
you will lose all data and files on the hard disk. To use the com-
puter, you will need to replace the hard disk. This replacement
will incur expenses for parts and labor.
If you still have a problem, have the computer serviced.
Solving Computer Problems
111