Lenovo ThinkPad 390X User's Reference: ThinkPad 390X - Page 59

Getting Service

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Service Hints & Tips - hibernation: All tasks are stopped. The memory data and the current status of the computer are stored in the hard disk drive; then the power is turned off. Decrease the LCD brightness. Use Advanced Power Management (APM). Each operating system comes with its own power management system. Stop the power supply to a serial device if it is not in use. Remove the battery pack and keep it in a cool place if you will not be using the computer for a long period. Getting Service Always read "Solving Computer Problems" on page 95 before calling IBM. During the warranty period, you can get help and information from the International Warranty Service (IWS) in your country. Before you call, fill out the front of this card. Also have: Exact wording of any error messages Hardware and software configuration information Description of the problem Information and serial numbers of any options installed on your system International Warranty Service This IBM product is eligible for service internationally wherever your machine type is sold by IBM. Your computer must be registered to receive international service. To register, call one of the following IWS offices: Southeast Asia, Australia, New Zealand, and Hong Kong: Canada, Latin America, and the U.S.: Europe, Middle East, and Africa: Japan, Korea, China (except Hong Kong), and Taiwan: 61-2-9354-4171 1-800-497-7426 or 248-740-1215 44-1475-893638 81-462-73-7598 Getting Familiar with Your Computer 43

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Service Hints & Tips
–
hibernation: All tasks are stopped. The memory data and the
current status of the computer are stored in the hard disk
drive; then the power is turned off.
±
Decrease the LCD brightness.
±
Use Advanced Power Management (APM). Each operating
system comes with its own power management system.
±
Stop the power supply to a serial device if it is not in use.
±
Remove the battery pack and keep it in a cool place if you will
not be using the computer for a long period.
Getting Service
Always read “Solving Computer Problems” on page
95 before
calling IBM.
During the warranty period, you can get help and information from
the International Warranty Service (IWS) in your country. Before you
call, fill out the front of this card. Also have:
±
Exact wording of any error messages
±
Hardware and software configuration information
±
Description of the problem
±
Information and serial numbers of any options installed on your
system
International Warranty Service
This IBM product is eligible for service internationally wherever your
machine type is sold by IBM. Your computer must be registered to
receive international service. To register, call one of the following
IWS offices:
Southeast Asia, Australia, New Zealand, and Hong
Kong:
61-2-9354-4171
Canada, Latin America, and the U.S.:
1-800-497-7426
or 248-740-1215
Europe, Middle East, and Africa:
44-1475-893638
Japan, Korea, China (except Hong Kong), and
Taiwan:
81-462-73-7598
Getting Familiar with Your Computer
43